“I would not recommend Portico under any circu......”
1 Star Review
Nov 25,2019
By:
'N'
Nov 25,2019
Branch: London, 1 Theberton Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N1
Branch: London, 1 Theberton Street
Lettings (as a Tenant)
Postcode: N1
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people found
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I would not recommend Portico under any circumstances and share the same complaints as many of the people on here.
While we were renting our flat, we had a lot of trouble reaching them whenever things needed fixing (oven, toilet, heating). Our property manager changed literally every month and we were never informed, so we ended up having to email a number of people just to find out who our point of contact was.
However, the worst part of our experience has been after our contract ended. We received our check-out report a few days after the move-out date, but have not heard anything about our deposit since. We have called and emailed them muliple times over the last couple months, but they never reply to our emails and whenever we call, the person in charge is "not available". It has now been almost 3 months since we moved out and we have still not heard anything about our deposit.
Overall, very unreliable and uprofessional. I will not be renting through them ever again and would not recommend it to anyone.
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