By : 'Khan' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : No Postcode : SL1
7 Nov 2022
People found this helpful0
Was renting a property from frost for just over a year. Spent so much money decorating it as the agency told us it is available for "Long term renting". I stayed within the contact and made sure my house was well kept. I welcomed my first born into the apartment and put so much effort... Read Full Review
Services : Letting( As a Tenant )Date: 7th Nov 2022
Was renting a property from frost for just over a year. Spent so much money decorating it as the agency told us it is available for "Long term renting". I stayed within the contact and made sure my house was well kept. I welcomed my first born into the apartment and put so much effort into decorating it for my baby. Pooja then decided to come and do the half year inventory check and all of a sudden raised so many complaints which were all false. I debunked all her false accusations on email showing our first 2 inventory checks as evidence. She also mentioned about mould being on the wall as our fault when the old tenants and building maintenance man both already mentioned the apartments have mould issues. We had already raised concerns to the agents months before about this and we were completely ignored. Pooja didn't like that I spoke out and so she sent us an eviction letter. We called her to ask why she is evicting us and she rudely said I should want to leave the property anyway due to mould as I have a newborn (Indirectly questioning my care for my child). A few days later she sent us an emailing saying she is 'Glad' to inform us of our eviction date. This is all clearly because they wanted to raise the rent price and I questioned why since they don't even respond to our IMPORTANT concern (Mould, Parking, Maintenance). Not to mention, discrimination against me and my partner. I can see there are other reviews about her. I hope frost take action and do something about her. She should not be in such a sensitive role as she clearly lacks professionalism and doesn't know how to speak. Also they took £855 of my holding deposit falsely! Please don't rent from this agency whilst Pooja is working there. I know other people losing their homes because of her too. Although she is just one person she's clearly putting a lot of people in detriment and I would hate for that to be you too.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
This agency is to avoid at ...
Share On :
1 Star Review
By : 'Hamza' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : No Postcode : NW9
24 Jan 2021
People found this helpful4
This agency is to avoid at all costs. I had the most awful experience with this letting agency. They took £184 holding deposit to start the referencing to rent a small 1 bedroom flat. Over a week later, they came back to me saying that unfortunately your reference didn't go... Read Full Review
Services : Letting( As a Tenant )Date: 24th Jan 2021
This agency is to avoid at all costs. I had the most awful experience with this letting agency. They took £184 holding deposit to start the referencing to rent a small 1 bedroom flat. Over a week later, they came back to me saying that unfortunately your reference didn't go through.. because of my 0 hour contract which I clearly mentioned before I enquired that property and they said it was fine and they have no problem with that! I have provided all my work and bank details.. I've never failed to pay my previous landlords and never had a bad credit history but they still declined my offer and they refused to give my deposit back although they waisted my time and refused my application. They never mentioned the deposit is not refundable. Never trust this agency, step back if you have to deal with them. At the end of the day they are just looking for an opportunity to take your money that you worked hard for and don't care about you. I'll be taking them to court soon!
The UK's Largest Customer Review Website for the Property Industry
Avoid Frost Partnership at all costs. Pooja introduced tenants who were destructive of a rental property by deliberately destroying a boundary wall and front garden. She came to view the damage and...
Stay away from FROST ...
Share On :
1 Star Review
By : 'Mac' Services : Letting( As a Tenant ) Rent PCM : £2400 Would you recommend ? : No Postcode : SL3
5 Oct 2020
People found this helpful3
Stay away from FROST PARTNERSHIP.
They messed me around where they took a deposit and never honoured the property. This Pooja girl on Slough branch is a dodgy character. Today I have learned they have messed a good friend of mine and wasted his time.
STAY AWY FROM THEM... Read Full Review
Services : Letting( As a Tenant )Date: 4th Oct 2020
Stay away from FROST PARTNERSHIP. They messed me around where they took a deposit and never honoured the property. This Pooja girl on Slough branch is a dodgy character. Today I have learned they have messed a good friend of mine and wasted his time. STAY AWY FROM THEM !!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 3 of 3 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10/2/2019, 3:18:45 AM by allAgents
Awards won by The Frost Partnership, Slough SL1 1XQ