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2.5/5, 54 Reviews
67% Recommended
86% sales valuation accuracy
56% letting valuation accuracy
56% sales fee satisfaction
56% letting fee satisfaction
The Frost Partnership
146\/148 High Street, Staines, Surrey
TW18 4AH
01784 464606
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
RICS and part of the Property Redress Scheme.
Last updated at 5/21/2024, 4:47:14 AM by allAgents
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
3 | 6 | 4 | 18 | 5 | 3 | 4 | 0 | 4 | 7 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 86% | 56.00000000000001% | £239,950 | £505,000 |
Lettings | 56% | 56.00000000000001% | £775 | £2,950 |
By : 'Andrew'
Branch : Amersham, 61 Hill Avenue
Services : Letting( As a Prospective Landlord/Tenant )
Sold price : £1300
Would you recommend ? : No
Postcode : HP6
My experience was with Frost Lettings in Amersham. I’ve seen a property in Amersham town centre and made a competitive offer. The letting agent Karen said she would get back to me the following day but she didn’t. Four days later I enquired whether my offer was submitted to the landlord to which ... Read Full Review
Megan
By : 'Claire'
Branch : Staines, 146\/148 High Street
Services : Sales( As a Buyer )
Sold price : £380000
Would you recommend ? : Yes
Postcode : TW18
Megan was absolutely outstanding, professional and polite and was great with communication. She was always very helpful and a great credit to ... Read Full Review
Pooja
By : 'Khan'
Branch : Slough, 7 Mackenzie Street
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : SL1
Was renting a property from frost for just over a year. Spent so much money decorating it as the agency told us it is available for "Long term renting". I stayed within the contact and made sure my house was well kept. I welcomed my first born into the apartment and put so much effort ... Read Full Review
By : 'k'
Branch : Feltham, 6/7 Spring Corner, High Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LU3
Sebastian the worst estate agent I have seen ever don’t have sense to talk . He need to be worked as a garbage man as when she speaks he only throws garbage. Wanted money for free but don’t want to mange the ... Read Full Review
By : 'Preet'
Branch : Ashford, 4 New Parade, Church Road
Services : Sales( As a Buyer )
Sold price : £505000
Would you recommend ? : Yes
Postcode : TW19
I just buy house at stanwell hight street through frost partnership, it was best experience. Very good service and and very quick as discussed. Tate was very good as he said to me same he did . Nothing disappointed. I will recommend in my contacts this state agent definitely. ... Read Full Review
By : 'Ak.'
Branch : Ashford, 4 New Parade, Church Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TW15
Please stay away from this company. No knowledge of what they doing. Very unhelpful Dont want to waste my time more in writing about them. Just stay away you wont regret ... Read Full Review
By : 'Ak.'
Branch : Ashford, 4 New Parade, Church Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TW15
Please stay away from this company. No knowledge of what they doing. Very unhelpful Dont want to waste my time more in writing about them. Just stay away you wont regret ... Read Full Review
By : 'Julian'
Branch : Amersham, 61 Hill Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HP7
Be careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. A deposit ... Read Full Review
Laura
By : 'Shaam'
Branch : Staines, 146\/148 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW18
Most amazing customer service I have experienced. My bed broke and I was told it could take a while to be resolved. Laura was so helpful and fixed my bed after work hours. She was so helpful and friendly. First estate agency that has provided such a good ... Read Full Review
By : 'Dan'
Branch : Ashford, 4 New Parade, Church Road
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : No
Postcode : TW13
Be aware that this agent can seriously damage your wealth. Avoid and find someone else. Chief economist of truth is the so-called Branch Manager, Alex ... Read Full Review
By : Christine Bruce
30 Jul 2021We take all feedback seriously and would like to look into this. However, we have no record of any contact from yourself with our Ashford office and therefore no contact details for you. Furthermore ...
By : 'Chris'
Branch : Windsor, 2 Clarence Road
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : SL4
Absolutely superb from start to finish. Accurate valuation and found me a great tenant within the first week. Everything was very easy and hassle ... Read Full Review
By : 'Freddie'
Branch : Ashford, 4 New Parade, Church Road
Services : Letting( As a Owner )
Rent PCM : £699950
Would you recommend ? : No
Postcode : TW15
Avoid at all costs. Very poor service and economical with the truth. Tried to cover up mistakes. Failed to return calls or ... Read Full Review
By : 'Landlords'
Branch : Ashford, 4 New Parade, Church Road
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : No
Postcode : TW15
Landlords Beware! This letting agent is terrible. They will match other estate agents lettings fees at 6 or 7% 'let only' fee but will then add additional charges such as 'tenancy agreement fee' of £456 as well as trying to add on other fees without your permission ... Read Full Review
By : 'Hamza'
Branch : Slough, 7 Mackenzie Street
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : NW9
This agency is to avoid at all costs. I had the most awful experience with this letting agency. They took £184 holding deposit to start the referencing to rent a small 1 bedroom flat. Over a week later, they came back to me saying that unfortunately your reference didn't go ... Read Full Review
By : Noreen Calnan
29 Jul 2022Avoid Frost Partnership at all costs. Pooja introduced tenants who were destructive of a rental property by deliberately destroying a boundary wall and front garden. She came to view the damage and...
By : 'Alex'
Branch : Ashford, 4 New Parade, Church Road
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : TW15
Avoid at all costs.. They have absolutely no clue what to do about anything in the property and had left us strapped for cash at this horrible time for many. It had been a month since we left the property and still no deposit back and lots of messing us around. The landlord was a priority over us ... Read Full Review
By : 'Mac'
Branch : Slough, 7 Mackenzie Street
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : No
Postcode : SL3
Stay away from FROST PARTNERSHIP. They messed me around where they took a deposit and never honoured the property. This Pooja girl on Slough branch is a dodgy character. Today I have learned they have messed a good friend of mine and wasted his time. STAY AWY FROM THEM ... Read Full Review
Jamie
By : 'Matt'
Branch : Staines, 146\/148 High Street
Services : Sales( As a Vendor )
Sold price : £402000
Would you recommend ? : Yes
Postcode : TW18
Fantastic estate agent. Frost Staines saved the day when my initial choice of another agent in the town proved to be wrong. Jamie and the team turned the situation round and really showed what a modern, hard working estate agency should be. They fully deserve 5 stars for picking up a sale that ... Read Full Review
By : 'Mr'
Branch : Burnham, 73 High Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SL4
I am truly grateful for Pina Fogarty's service, her professionalism and attention to detail has made my experience with The Frost Partnership a positive one. She is simply ... Read Full Review
By : 'Zeynab'
Branch : Langley, 6 Clayton Parade, High Street
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : SL3
It was the most worst experience I have ever had with this state agent. Frost partnership was very inconsiderate and inconvenient to deal with their ... Read Full Review
Jamie
By : 'Alex'
Branch : Feltham, 6/7 Spring Corner, High Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : TW14
We have only good words about Jamie and we can't thank him enough for the tremendous help in selling our house. From the very first call he was very professional, never promised more than what we can deliver and was always quick to get back to you on anything. On top of that, he was ... Read Full Review
By : C.Bruce
14 Jun 2019Hi Alexandru, Thank you so much for taking the time to write this 5* review for Jamie at our Feltham branch and for your recommendation on our Facebook page, it is much appreciated! We're...