The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5090 Reviews
91% Recommended
92% sales valuation accuracy
79% sales fee satisfaction

Hamish
By : 'Babs'
Services : Sales( I bought a property using them)
Sold price : £260000
Would you recommend ? : Yes
Postcode : EN9
Hamish was a great sales progressor throughout the whole process
By : Springbok Customer Services
6 Mar 2026We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach out to us. Warm regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 79.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2199 | 214 | 1964 | 165 | 235 | 116 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Ben'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : L4
Ben Taylor was extremely good helpful kept me updated in a timely manner to emails and telephone calls. A very happy experience dealing with ... Read Full Review
By : 'Abbie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £70
Would you recommend ? : Yes
Postcode : DE21
Abbie, sales negotiator and progressor was absolutely great to deal with, calm, professional and always ... Read Full Review
By : Springbok Customer Services
6 Mar 2026Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...

By : 'Nic'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Cant fault them, honest, personally vetted people so no nosy time wasters. Louis gave us all feed back and was more than active us. Understood the situation and worked to get us the best offer and quickly. Cant fault him. He knew our situation, knew my health issues etc. never put pressure on us ... Read Full Review
By : Springbok Customer Services
6 Mar 2026We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...

By : 'Bob'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM5
We have used Springbok twice now, and on both occasions the experience has been very positive. No upfront fees or hidden costs make it a risk free experience. Having one specific agent handle the whole process gives you the feeling that you are more than just a number. If we had a query all it took ... Read Full Review
By : Springbok Customer Services
6 Mar 2026Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to...

By : 'Babs'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £260000
Would you recommend ? : Yes
Postcode : EN9
Hamish was a great sales progressor throughout the whole ... Read Full Review
By : Springbok Customer Services
6 Mar 2026We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach ...

By : 'Emma'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : No
Postcode : BL1
Sale is still in progress as of this review as they ask you to fill it in after an acceptance of an offer which may have an impact on their rating, but here's my summary. Based on all the information we were given by Springbok in the valuation stage, we were very hopeful a nice quick sale at the ... Read Full Review
By : Springbok Customer Services
6 Mar 2026Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to...

By : 'Joe'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Louis Williams guided us through the buying process in a calm and professional manner. Sadly, we were unable to complete the process personal reasons but were impressed with the service that we received from ... Read Full Review

By : 'Wiktor'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £107000
Would you recommend ? : Yes
Postcode : NG20
Chris Stalker was extremely helpful and very responsive. Negotiations were wrapped up in a single day, and we reached a final price quickly. I highly recommend ... Read Full Review
By : Springbok Customer Services
6 Mar 2026We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need...

By : 'BRYONY'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : L8
Daniel Ardern (Sales Negotiator) is really professional and great at his job. He works quickly and is super responsive. Also, as a first time buyer he was very helpful and made things easy to understand. So far my experience with Springbok has been ... Read Full Review
By : Springbok Customer Services
6 Mar 2026Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, we’re here to...

By : 'Chris'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SM1
Joe Yale looked after me at every turn and managed to get a good price my property in a difficult sellers market. I would thoroughly recommend him to sellers looking to move forward ... Read Full Review
By : Springbok Customer Services
2 Mar 2026We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't...

By : 'Wande'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BR2
It was a pleasure working with Matt @ Springbok throughout the process. He was consistently communicative, proactive, and kept us well informed at every stage. He worked hard to push the property and negotiate effectively, helping us secure a good deal. Professional, reliable, and easy to work with ... Read Full Review
By : Springbok Customer Services
2 Mar 2026Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...

By : 'Paul'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £137000
Would you recommend ? : Yes
Postcode : DN17
Haden at Springbok was very helpful and made the process ... Read Full Review
By : Springbok Customer Services
2 Mar 2026Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...

By : 'Sat'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG2
Professional, enthusiastic, motivated and transparent. Thanks Haden and team. Would ... Read Full Review
Professional, enthusiastic, motivated and transparent. Thanks Haden and team.
By : Springbok Customer Services
4 Mar 2026Thank you for your kind words. We’re pleased to hear we could provide the support you needed. We’ll share your feedback with the team, who will be encouraged by your comments. If you require further...

By : 'Luca'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ST4
Daniel A. was really helpful throughout the whole negotiation process. Very prompt replies and even helped out of office hours due to my work schedule. Will totally ... Read Full Review
By : Springbok Customer Services
4 Mar 2026We’re grateful for your review and happy to know you had a positive experience with us. We’ll pass your feedback on to the team. If you have any further needs, feel free to reach out anytime. Warm...

By : 'Jak'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £55000
Would you recommend ? : Yes
Postcode : L8
Dan has been super helpful so far with the purchase of a flat my daughter, easy to communicate with, very professional and hard ... Read Full Review
By : Springbok Customer Services
2 Mar 2026Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't...
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents