The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5225 Reviews
91% Recommended
92% sales valuation accuracy
77% sales fee satisfaction

Matt
By : 'Wande Adesina'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : BR2
It was a pleasure working with Matt @ Springbok throughout the process. He was consistently communicative, proactive, and kept us well informed at every stage. He worked hard to push the property and negotiate effectively, helping us secure a good deal. Professional, reliable, and easy to work with — I would highly recommend Matt.
By : Springbok Customer Services
2 Mar 2026Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 77.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2250 | 218 | 2014 | 176 | 246 | 120 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Carol'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £285
Would you recommend ? : Yes
Postcode : SA18
We’re currently buying a house through Springbok Properties, and I couldn’t be happier with the service. They get back to you incredibly quickly and are really proactive in getting things done. They take the time to explain everything clearly and give you options with the paperwork and the sale ... Read Full Review
Mr Ardern was very helpful explaining all the fees and deposit
By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : N21
Worked hard to get it done. Dan our negotiator worked very hard to get us a buyer. We had to get creative, and so we did. A very decent ... Read Full Review

By : 'Tony'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £175000
Would you recommend ? : Yes
Postcode : DH2
James Keating was fantastic. So easy to deal with. Thoroughly ... Read Full Review
The final house fee was more than I expected
By : 'Mason'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £87500
Would you recommend ? : Yes
Postcode : FY1
Mason Adams from Springbok Properties was a great negotiator and sold our house in 1 month and 13 ... Read Full Review
By : 'Daniel'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : DL4
Very good experience with springbok Properties. Found Louis Williams very helpful, professional and fast acting. All in all very ... Read Full Review
By : 'Joe'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £80
Would you recommend ? : Yes
Postcode : SN4
Honest, upfront & done what they said, thanks Joe helping sell my ... Read Full Review
By : 'Brian'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £186000
Would you recommend ? : Yes
Postcode : PR4
So pleased we came to springbok highly recommended we have had Chris Stalker who explained everything to us and kept us informed and sold our home So Thanks ... Read Full Review
Brilliant no fees to pay everything was taken care of no stress.
By : 'Louis'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £375
Would you recommend ? : Yes
Postcode : BS20
Louis Williams Springbok Properties Sales Negotiator Excellent Sales negotiator and provided a brilliant service keeping us both informed throughout the entire process, provided clear and fast answers to queries we raised during the process Many thanks ... Read Full Review
By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : WS11
I found every Springbok contact to be very helpful and informative. The Sales Negotiator, Ben Taylor was friendly, helpful, informative and accommodating. It has so far ben a pleasure to do business with ... Read Full Review

By : 'Haden'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £155000
Would you recommend ? : Yes
Postcode : NG10
I was pleasantly surprised by the professional experience received from this company. Haden Donovan was absolutely brilliant, he made the initial buying process stress free me. Haden was always available to get in contact with I had any queries and acted ... Read Full Review

By : 'Oliver'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Despite being the buyer, the agent, Louis Williams was helpful, prompt, and ... Read Full Review

By : 'Tony'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £202500
Would you recommend ? : Yes
Postcode : PR5
Springbok were the agents the property I've just bought and I found them to be extremely professional and hardworking. Natalie kept me well informed of progress and handled all my queries quickly and efficiently. I would not hesitate in reccomending Springbok to my friends and ... Read Full Review

By : 'Megan'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : HD5
So far so good with Springbok. As the buyer Haden Donovan has been excellent at getting back to us and keeping us informed as well as settling our nerves with a slightly different estate agent ... Read Full Review

By : 'Aimee'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ML2
Quick and easy service. Would recommend. Thank you very ... Read Full Review

By : 'Elijah'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £269000
Would you recommend ? : Yes
Postcode : PR1
Haden Donovan made our firsttime buying experience incredibly smooth and easy. He was always helpful, clear, and supportive throughout the process. We really appreciated his guidance and would highly recommend ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/26/2026, 4:12:46 PM by allAgents