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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4696 Reviews
91% Recommended
93% sales valuation accuracy
86% sales fee satisfaction
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
No Branch Video found...
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 145 | 14 | 17 | 3 | 2052 | 194 | 1831 | 129 | 197 | 106 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 93.00% | 86.00% | £21,500 | £35,200,000 |
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/5/2024, 10:58:26 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Haden
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Annie
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
Haden
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
18 Dec 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
2 Dec 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else,...
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By : 'Nick'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TA1
We had dealings with multiple other estate agents and had a very poor experience with no movement with selling my dad’s house, around two weeks with Springbok and our negotiator Marc found a buyer. Marc was a great communicator, friendly, approachable and prompt to reply to any queries, overall a ... Read Full Review
Advised that there isn’t any
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Jessica
By : 'Gertrude'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £115000
Would you recommend ? : Yes
Postcode : DN12
Dealt with Jessica and she was professional in every ... Read Full Review
By : Springbok Customer Services
9 Jul 2025We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach ...
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Marc
By : 'Belinda'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Haven’t completed yet but so far Marc from Springbok has been super helpful, polite and efficient with the purchase of my home. Very impressed with the service I have ... Read Full Review
By : Springbok Customer Services
9 Jul 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
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Haden
By : 'Karen'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Our main contact in Springbok was Haden. He is a very friendly, helpful, efficient, and effective agent Springbok. Always happy to answer queries, sort out and resolve any glitches in the system, and I can honestly say he was a great help and support. Thanks Haden. The staff arranging visits were ... Read Full Review
By : Springbok Customer Services
9 Jul 2025We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs,...
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Haden
By : 'Dawn'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WA7
Haden was very professional and kept us informed of everything, He was easy to get hold of and answered any questions quickly. He is easy to talk to and we felt at ease dealing with ... Read Full Review
By : Springbok Customer Services
8 Jul 2025Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If...
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Haden
By : 'Steph'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £122500
Would you recommend ? : Yes
Postcode : WA7
Haden was absolutely brilliant and clearly communicated everything we needed to do. We are forever grateful that Haden made our first time buying a home so effortless with him always being available support and to answer any questions. After some horrific experiences with other estate agents we ... Read Full Review
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By : 'Sarah'
Branch : Suite 7N, Trafford House, Chester Street
Services : 32767
Sold price : £169950
Would you recommend ? : Yes
Postcode : DN4
I was on a tight schedule to move closer to family and needed to sell my property fast. Springbok Properties understood the urgency and delivered exactly what I needed — a quick, fair cash offer and a smooth process. Their team handled everything efficiently, kept me informed, and met my preferred ... Read Full Review
By : Springbok Customer Services
7 Jul 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
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bethan
By : 'Sarah'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WS12
Bethan Wilkins was our contact at Springbok when buying a house through them. She dealt with all queries professionally and swiftly; despite the seller being a little difficult to deal with. When we hit issues (seller's fault) she was quick to support and resolve the issues. Thank you Bethan your ... Read Full Review
By : Springbok Customer Services
7 Jul 2025We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words....
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Sam
By : 'S'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SA4
We dealt with Sam Livesy (SA4). He was always friendly and professional and kept us informed and negotiated the sale ... Read Full Review
By : Springbok Customer Services
2 Jul 2025We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work....
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Marc
bethan
By : 'Mr'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £320000
Would you recommend ? : Yes
Postcode : ST8
Very helpful all round, from initial contact to final completion. I was initially put off by the deposit process but I can see that it guarantees the Purchasers are genuine and committed. Everybody we dealt with at Springbok was helpful and polite. The purchase process ran quickly and efficiently ... Read Full Review
By : Springbok Customer Services
30 Jun 2025We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need...
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Joe
By : 'Terri'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £164500
Would you recommend ? : Yes
Postcode : B44
Joe worked tirelessly to achieve a sale our property. He was a voice of reason when I was having a midsale crisis. He kept in regular contact phoningemailing back when he said he would. He was also sensitive to my disability needs ... Read Full Review
By : Springbok Customer Services
30 Jun 2025Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, we’re here to...
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Jessica
By : 'Karen'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £195
Would you recommend ? : Yes
Postcode : DT6
Jessica Thornton has kept in touch with me on every step of the way and rang and messaged each week. I would throughly recommend springbok properties and there ... Read Full Review
By : Springbok Customer Services
27 Jun 2025Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...
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By : 'SARAH'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Jake was excellent. Very calm and patient. Never pushy. He is an asset to ... Read Full Review
By : Springbok Customer Services
27 Jun 2025Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...
