The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5203 Reviews
91% Recommended
92% sales valuation accuracy
77% sales fee satisfaction
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of so professionally. I highly recommend their services to anyone needing a fast sale.
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in touch. Warm regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 77.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2241 | 218 | 2008 | 175 | 241 | 119 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Robyn'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : LL41
Haden has picked up our and has resolved it really quickly us. He called when he said he would and has made the process so far very easy and ... Read Full Review

By : 'Michael'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B17
Found Springbok through social media. Fast and efficient response to get things moving and kept the timeline to the scale promised. Great service provided by Chris through the whole ... Read Full Review

By : 'Matt'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DN21
Matt Hurford was very helpful, and kept in touch with me as promised, till all my paperwork was completed, even though my computer skills were not great, he helped complete it all, very grateful thanks ... Read Full Review

By : 'Sarah'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LL41
My whole experience with Springbok Properties has been amazing so far. My sales negotiator Haden Donovan went above and beyond to secure the house of my dreams , supporting me through every step. I would highly recommend Springbok Properties to potential ... Read Full Review
The fees are comparable to others

By : 'Linda'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DL2
We chose Springbok a fast sale and the have managed to do this in the timescales they gave us - we are now sold subject to contract!! Joe Yale was our sales negotiator and he has been great, really friendly and helpful and keeping in touch regularly throughout the ... Read Full Review

By : 'Jill'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £420000
Would you recommend ? : Yes
Postcode : CH43
We were finding the normal estate agency route slow and not productive. So, after trying 2 we decided to contact Springbok. Wow, what a difference. All options were explained to us clearly. When we chose our option Springbok swung into action immediately. They were honest all the way through. ... Read Full Review

By : 'House'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SR7
Louie sold my house in record time and lovely man to deal ... Read Full Review

By : 'Lizzie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LN5
Dont know what we would have done without Abbies ... Read Full Review

By : 'Mrs'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £244000
Would you recommend ? : Yes
Postcode : M7
On selling our house our inital contact was with james from springbok and he handled our sale we found him very helpful and he was always in touch and keeping us up to date i would highly reccomend using their services all there staff are as good and helpful as our team have been especially ... Read Full Review

By : 'Andrei'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Hopefully good experience at the end, now things seem ... Read Full Review

By : 'Karen'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : WF9
Haden @ Springbok Properties introduced himself cheerfully and approachably. His customer service ethos is superlative, he made the process seamless and supportive Thank ... Read Full Review
By : 'Dan'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £100
Would you recommend ? : No
Postcode : BD17
Pushy to get a deal done and get the deposit in. Property was wro gly advertised stating the service charge Included property Insurance when this is not the I will be taking this further as it was incorrectly advertised. I have not yet had the yearly bill the buildings insurance but it sounds to ... Read Full Review
By : Springbok Customer Services
8 Apr 2026Dear Dan, thank you for your comments here. We are trying to locate a file for you so that we can reach out. Could you please email us at customerservicemanager@springbokgroup.co.uk so that we can...
By : 'Barmyaunty'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : BH10
Having a good experience with Springbok so far and had several viewings quite quickly after putting it on with them and received acceptable offer recently. Our senior sales negotiator Richard White has always been available to speak to and not, rings back very quickly after I have left a message. ... Read Full Review

By : 'Catalin'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
Very good experience, despite of some periods (weeks) of no communication, but I understand the job. Annie was an angel me from the beginning, keeping me updated and finally I was happy with this choice (Springbok). All the conversations (4 or 5 members talked to me) were ... Read Full Review
By : Springbok Customer Services
2 Apr 2026We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't...

By : 'Barmyaunty'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BH10
Having a good experience with Springbok so far and had several viewings quite quickly after putting it on with them and received acceptable offer recently. Our senior sales negotiator Richard White has always been available to speak to and not, rings back very quickly after I have left a message. ... Read Full Review
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/26/2026, 4:12:46 PM by allAgents