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Springbok Properties
4.7/5, 5090 Reviews
91% Recommended
92% sales valuation accuracy
79% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property market's in a slump. The papers say the recession's not over yet. The same houses on the market every week
for months and months says that it's the worst time to sell.
We say that's rubbish - the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
"Sale still in..."
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3 Star Review
Haden
By : 'Emma Cross'
Services : Sales(I sold a property using them)
Sold price : £180000
Would you recommend ? : No
Postcode : BL1
5 Mar 2026
People found this helpful0
Sale is still in progress as of this review as they ask you to fill it in after an acceptance of an offer which may have an impact on their rating, but here's my summary. Based on all the information we were given by Springbok in the valuation stage, we were very hopeful a nice quick sale at the fixed price they offered. During this time they used a number of sales tactics to get you to sign up as soon as possible, and at times this felt pressured and pushy. The result in the end was that whilst they did manage to get an offer in the end this was at 80% of the previous valuation of the property 2 years prior. And 15k below their initial fixed price offer which, at the start of the process, they were very confident they could achieve. As others have said we were promised weekly updates but this ended up with myself chasing updates each week. But when speaking with our sales negotiator, Haden Donovan, he was very professional and prompt at responding to our comments and queries and aided us in getting the result we ended up with. I probably wouldn't use Springbok again myself, but I can see why they have a share in the market.
Was this helpful?:
By : Springbok Customer Services
6 Mar 2026Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to contact us. Warm regards, Springbok Customer Services
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 79.00% | £21,500 | £35,200,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 145 | 14 | 17 | 3 | 2199 | 214 | 1964 | 165 | 235 | 116 |
Areas covered
- National
- National
Address
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Purchase of ...
5 Star Review
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
14 Mar 2025
People found this helpful1
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
House ...
5 Star Review
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
13 Mar 2025
People found this helpful0
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
Selling my property quickly ...
5 Star Review
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
27 Dec 2024
People found this helpful1
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Such a professional and ...
5 Star Review
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
18 Dec 2024
People found this helpful0
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
Quick and Smooth Cash ...
5 Star Review
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
15 Dec 2024
People found this helpful0
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Ben ...
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5 Star Review
By : 'Ben'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : L4
6 Mar 2026
People found this helpful
Ben Taylor was extremely good helpful kept me updated in a timely manner to emails and telephone calls. A very happy experience dealing with ... Read Full Review
Abbie, sales negotiator and ...
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5 Star Review
By : 'Abbie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £70
Would you recommend ? : Yes
Postcode : DE21
6 Mar 2026
People found this helpful0
Abbie, sales negotiator and progressor was absolutely great to deal with, calm, professional and always ... Read Full Review
By : Springbok Customer Services
6 Mar 2026Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
Cant fault them, honest, ...
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5 Star Review
By : 'Nic'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : No
6 Mar 2026
People found this helpful0
Cant fault them, honest, personally vetted people so no nosy time wasters. Louis gave us all feed back and was more than active us. Understood the situation and worked to get us the best offer and quickly. Cant fault him. He knew our situation, knew my health issues etc. never put pressure on us ... Read Full Review
By : Springbok Customer Services
6 Mar 2026We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...
We have used Springbok twice ...
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5 Star Review
By : 'Bob'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM5
6 Mar 2026
People found this helpful0
We have used Springbok twice now, and on both occasions the experience has been very positive. No upfront fees or hidden costs make it a risk free experience. Having one specific agent handle the whole process gives you the feeling that you are more than just a number. If we had a query all it took ... Read Full Review
By : Springbok Customer Services
6 Mar 2026Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to...
Hamish was a great sales ...
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5 Star Review
By : 'Babs'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £260000
Would you recommend ? : Yes
Postcode : EN9
5 Mar 2026
People found this helpful0
Hamish was a great sales progressor throughout the whole ... Read Full Review
By : Springbok Customer Services
6 Mar 2026We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach ...
Sale still in ...
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3 Star Review
By : 'Emma'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : No
Postcode : BL1
5 Mar 2026
People found this helpful0
Sale is still in progress as of this review as they ask you to fill it in after an acceptance of an offer which may have an impact on their rating, but here's my summary. Based on all the information we were given by Springbok in the valuation stage, we were very hopeful a nice quick sale at the ... Read Full Review
By : Springbok Customer Services
6 Mar 2026Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to...
Buying ...
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5 Star Review
By : 'Joe'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
4 Mar 2026
People found this helpful0
Louis Williams guided us through the buying process in a calm and professional manner. Sadly, we were unable to complete the process personal reasons but were impressed with the service that we received from ... Read Full Review
Quick ...
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5 Star Review
By : 'Wiktor'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £107000
Would you recommend ? : Yes
Postcode : NG20
3 Mar 2026
People found this helpful0
Chris Stalker was extremely helpful and very responsive. Negotiations were wrapped up in a single day, and we reached a final price quickly. I highly recommend ... Read Full Review
By : Springbok Customer Services
6 Mar 2026We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need...
Daniel Ardern (Sales ...
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5 Star Review
By : 'BRYONY'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : L8
3 Mar 2026
People found this helpful0
Daniel Ardern (Sales Negotiator) is really professional and great at his job. He works quickly and is super responsive. Also, as a first time buyer he was very helpful and made things easy to understand. So far my experience with Springbok has been ... Read Full Review
By : Springbok Customer Services
6 Mar 2026Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, we’re here to...
Joe Yale looked after me at ...
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5 Star Review
By : 'Chris'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SM1
27 Feb 2026
People found this helpful0
Joe Yale looked after me at every turn and managed to get a good price my property in a difficult sellers market. I would thoroughly recommend him to sellers looking to move forward ... Read Full Review
By : Springbok Customer Services
2 Mar 2026We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't...
Matt @ Springbok - Great to ...
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5 Star Review
By : 'Wande'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BR2
27 Feb 2026
People found this helpful0
It was a pleasure working with Matt @ Springbok throughout the process. He was consistently communicative, proactive, and kept us well informed at every stage. He worked hard to push the property and negotiate effectively, helping us secure a good deal. Professional, reliable, and easy to work with ... Read Full Review
By : Springbok Customer Services
2 Mar 2026Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...
Helpful and ...
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5 Star Review
By : 'Paul'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £137000
Would you recommend ? : Yes
Postcode : DN17
27 Feb 2026
People found this helpful0
Haden at Springbok was very helpful and made the process ... Read Full Review
By : Springbok Customer Services
2 Mar 2026Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...
Professional, enthusiastic, ...
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4 Star Review
By : 'Sat'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG2
27 Feb 2026
People found this helpful0
Professional, enthusiastic, motivated and transparent. Thanks Haden and team. Would ... Read Full Review
Comments on Agent Fees
Professional, enthusiastic, motivated and transparent. Thanks Haden and team.
By : Springbok Customer Services
4 Mar 2026Thank you for your kind words. We’re pleased to hear we could provide the support you needed. We’ll share your feedback with the team, who will be encouraged by your comments. If you require further...
Daniel A. was really helpful ...
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5 Star Review
By : 'Luca'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ST4
27 Feb 2026
People found this helpful0
Daniel A. was really helpful throughout the whole negotiation process. Very prompt replies and even helped out of office hours due to my work schedule. Will totally ... Read Full Review
By : Springbok Customer Services
4 Mar 2026We’re grateful for your review and happy to know you had a positive experience with us. We’ll pass your feedback on to the team. If you have any further needs, feel free to reach out anytime. Warm...
Dan has been super helpful so ...
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5 Star Review
By : 'Jak'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £55000
Would you recommend ? : Yes
Postcode : L8
27 Feb 2026
People found this helpful0
Dan has been super helpful so far with the purchase of a flat my daughter, easy to communicate with, very professional and hard ... Read Full Review
By : Springbok Customer Services
2 Mar 2026Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't...
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Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents
