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Ripley, DE5

4.6/5, 53 Reviews
91% Recommended

81% sales valuation accuracy

96% sales fee satisfaction

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"Molly and Alex - BE..."

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5 Star Review
UserName

Alex

UserName

Molly

By : 'Emma Brewster and James Dudley'
Services :
Would you recommend ? : Yes
Postcode : DE56

6 Jan 2023
People found this helpful0

Molly and Alex went the extra mile to enable us to have our fresh start In the property we currently rent with our children.... professional understanding and no complaints at all we cannot thank them enough...and also the landlady of the home we rent is a wonderful understanding person....thank you so much for all you did to make this happen for us would highly recommend you guys ?

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale81%96.00%£100,000£300,000
Address

Burchell Edwards
4 Grosvenor RoadRipley, Derbyshire
DE5 3JF
01773 748807

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Burchell Edwards Branches (View All 15)
We contacted Burch Edwards ...

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1 Star Review

By : 'Imran'
Services : Land & New Homes
Sold price : £300000
Would you recommend ? : No
Postcode : DE55

28 Jan 2024
People found this helpful0

We contacted Burch Edwards for a valuation of my property and Richard confirmed the appointment for Saturday at 10.15am but last minute as to when my mother and I were waiting for him to come to do the valuation he called before and then left a voicemail to say that he can't come because we... Read Full Review

Comments (0)Was this helpful?:
I very happy everything that ...

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5 Star Review
UserName

By : 'Dean'
Services : Mortgages
Would you recommend ? : Yes
Postcode : DE55

10 Feb 2023
People found this helpful0

I very happy everything that Craig All the help from all you and all the best advice you give me as well I will happy to come back for anytime I would happily recommended to... Read Full Review

Comments (0)Was this helpful?:
Molly and Alex - BE ...

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5 Star Review
UserName

UserName

By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE56

6 Jan 2023
People found this helpful0

Molly and Alex went the extra mile to enable us to have our fresh start In the property we currently rent with our children.... professional understanding and no complaints at all we cannot thank them enough...and also the landlady of the home we rent is a wonderful understanding person....thank... Read Full Review

Comments (0)Was this helpful?:
We are renting house through ...

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5 Star Review
UserName

By : 'Marzena'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : DE5

30 Nov 2021
People found this helpful1

We are renting house through this agency. Everything went well. Can’t complain. Good professional service.Hope it will looks the same for the rest of the renting... Read Full Review

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We have just purchases a ...

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1 Star Review

By : 'Angrybuyer'
Services : Sales( As a Buyer )
Sold price : £100000
Would you recommend ? : No
Postcode : DE53

27 Jul 2017
People found this helpful4

We have just purchases a house through this agent and it has been the most horrific experiance ever. Even though we had our mortgage in place they wanted proof or earnings, 3 months wage slips, bank statements and told us our mortgage offer was worthless without there checks. They refused to... Read Full Review

Comments (1)Was this helpful?:

By : Martin

2 Jul 2018

They have a policy of not accepting offers unless they are certain the offer is serious, which is why they do those checks - what would have been the issue in providing those anyway? We have never...

Simply do not ...

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1 Star Review

By : 'Never'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE55

3 Feb 2016
People found this helpful3

Simply do not care.....looking at moving again after the property I moved into through Burchell Edwards was found to have some serious 'quirks'-none of which they cared about resolving, meaning that I have to go through the expense and time of moving again six months later. Could have saved myself... Read Full Review


Comments on Agent Fees

Terrible.

Comments (0)Was this helpful?:
Awful. Great customer service ...

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1 Star Review

By : 'Not'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE55

1 Feb 2016
People found this helpful4

Awful. Great customer service up until the point they'd had my money; didn't want to know afterward! Can't recommend at all if you want an agent that will actually act on your behalf or care in any way at all! Feel like paid a fortune just to be left... Read Full Review


What agent could do to change your mind?

Paid high fees-looking at what I got in terms of aftercare, nothing short of day light robbery. Rip off.


Comments on Agent Fees

Paid high fees-looking at what I got in terms of aftercare, nothing short of day light robbery. Rip off.

Comments (1)Was this helpful?:

By : Adam Cliff

4 Jan 2017

I am sorry to hear that you are not happy with the level of service that you have received. I would be happy to try and help resolve issues where I can. The review has been set as anonymous so please ...

Charlie and the team at ...

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5 Star Review
UserName

By : 'Donna'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE5

29 Jan 2016
People found this helpful1

Charlie and the team at Ripley were more than helpful and sorted out everything for me This is the second property they are letting for me Very professional and... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
All the team worked hard to ...

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5 Star Review
UserName

By : 'John'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : DE5

27 Jan 2016
People found this helpful1

All the team worked hard to win us over and then market our property to find an ideal tenant. Charlie has been especially helpful and her cheerful manner with attention to detail has provided a great deal of comfort within a seamless professional process. In short,... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I've been very pleased with ...

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5 Star Review
UserName

By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE5

19 Jan 2016
People found this helpful1

I've been very pleased with the way Burchell Edwards have dealt with my letting so far, all staff have been kind and helpful at all times, trying their best to answer all questions. Charlie has dealt with my case, and she has been professional and friendly throughout. Nothing has been too much... Read Full Review


Comments on Agent Fees

Comparable to other agents, but still seems like a lot of money to pay for admin.

Comments (0)Was this helpful?:
Was really helpful with ...

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5 Star Review
UserName

By : 'Ryan'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : DE59

19 Jan 2016
People found this helpful1

Was really helpful with everything to do with the viewing and sorting the tenancy agreement. Replied as fast as possible to questions and help with the application. Was very fast at sorting everything out and getting it completed with no delays. Everything ran smoothly and great communication.... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Thank you to Charlie for ...

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5 Star Review
UserName

By : 'Norah'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : DE55

16 Jan 2016
People found this helpful1

Thank you to Charlie for making this a swift, easy process. While professional she was also friendly and managed to answer any questions... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Charlie has been extremely ...

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5 Star Review
UserName

By : 'N'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : DE55

15 Dec 2015
People found this helpful1

Charlie has been extremely helpful and professional throughout the rental process. She has explained the letting process very clearly to someone who has never rented before. Her help in passing information to and from the landlord has been invaluable, especially after a bad experience with another... Read Full Review

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Agents confident about rental ...

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5 Star Review
UserName

UserName

By : 'gary'
Services : Letting( As a Owner )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : DE5

9 Dec 2015
People found this helpful1

Agents confident about rental market value of property and had a list of potential tenants ensuring prompt renting of property Good communication and excellent... Read Full Review

Comments (0)Was this helpful?:
Charlie has been incredibly ...

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5 Star Review
UserName

By : 'Kaia'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : DE5

8 Dec 2015
People found this helpful1

Charlie has been incredibly helpful. We had had a couple of bad experiences being messed around with by estate agents in the week leading up to this (including Richard Savidge, who were incredibly rude and unprofessional), but Charlie was very honest and clear with us and went out of her way to... Read Full Review


What agent could do to change your mind?

Comparable to other estate agencies, but still unnecessary in my personal opinion.


Comments on Agent Fees

Comparable to other estate agencies, but still unnecessary in my personal opinion.

Comments (0)Was this helpful?:
Absolutely wonderful ...

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5 Star Review
UserName

By : 'Hollie'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : DE5

25 Nov 2015
People found this helpful1

Absolutely wonderful experience with them all thanks to Charlie she made it possible for me to have my own... Read Full Review

Comments (0)Was this helpful?:
Great service and all checks ...

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5 Star Review
UserName

By : 'Kevin'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : DE55

10 Nov 2015
People found this helpful1

Great service and all checks were done amazingly quickly,left me loads of time to view the property and i didnt feel any pressure to sighn the agreement.over all a pleasant... Read Full Review

Comments (0)Was this helpful?:
Brilliant communication, ...

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5 Star Review
UserName

By : 'Eileen'
Services : Letting( As a Tenant )
Rent PCM : £635
Would you recommend ? : Yes
Postcode : DE5

23 Oct 2015
People found this helpful1

Brilliant communication, replies to concerns straight away been a delight to deal with. Glad to know if i have any problems i feel i can contact her. fast efficient and polite and hope to keep dealing with her thought out our... Read Full Review

Comments (0)Was this helpful?:
All the staff were very ...

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5 Star Review
UserName

By : '42.'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : DE5

21 Oct 2015
People found this helpful1

All the staff were very helpful, prompt and professional from the first phone call to renting out within 10... Read Full Review

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I dealt with charlie howe and ...

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5 Star Review
UserName

By : 'amber'
Services : Letting( As a Tenant )
Rent PCM : £460
Would you recommend ? : Yes
Postcode : DE75

24 Sept 2015
People found this helpful1

I dealt with charlie howe and she was very well presented, professional at all times and took into account mine and my son's needs whilst explaining the property in detail and showing us around making sure it was the well suited property for us. She has been very helpful during the process emailing ... Read Full Review

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