The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.6/5, 53 Reviews
91% Recommended
81% sales valuation accuracy
96% sales fee satisfaction

charlie
By : 'Hannah'
Services :
Would you recommend ? : Yes
Postcode : DE5
I've been very pleased with the way Burchell Edwards have dealt with my letting so far, all staff have been kind and helpful at all times, trying their best to answer all questions. Charlie has dealt with my case, and she has been professional and friendly throughout. Nothing has been too much trouble.
Comparable to other agents, but still seems like a lot of money to pay for admin.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 81% | 96.00% | £100,000 | £300,000 |
Burchell Edwards
4 Grosvenor Road, Ripley, Derbyshire
DE5 3JF
01773 748807
By : 'Imran'
Services : Land & New Homes
Sold price : £300000
Would you recommend ? : No
Postcode : DE55
We contacted Burch Edwards for a valuation of my property and Richard confirmed the appointment for Saturday at 10.15am but last minute as to when my mother and I were waiting for him to come to do the valuation he called before and then left a voicemail to say that he can't come because we... Read Full Review

By : 'Dean'
Services : Mortgages
Would you recommend ? : Yes
Postcode : DE55
I very happy everything that Craig All the help from all you and all the best advice you give me as well I will happy to come back for anytime I would happily recommended to... Read Full Review


By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE56
Molly and Alex went the extra mile to enable us to have our fresh start In the property we currently rent with our children.... professional understanding and no complaints at all we cannot thank them enough...and also the landlady of the home we rent is a wonderful understanding person....thank... Read Full Review

By : 'Marzena'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : DE5
We are renting house through this agency. Everything went well. Can’t complain. Good professional service.Hope it will looks the same for the rest of the renting... Read Full Review
By : 'Angrybuyer'
Services : Sales( As a Buyer )
Sold price : £100000
Would you recommend ? : No
Postcode : DE53
We have just purchases a house through this agent and it has been the most horrific experiance ever. Even though we had our mortgage in place they wanted proof or earnings, 3 months wage slips, bank statements and told us our mortgage offer was worthless without there checks. They refused to... Read Full Review
By : Martin
2 Jul 2018They have a policy of not accepting offers unless they are certain the offer is serious, which is why they do those checks - what would have been the issue in providing those anyway? We have never...
By : 'Never'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE55
Simply do not care.....looking at moving again after the property I moved into through Burchell Edwards was found to have some serious 'quirks'-none of which they cared about resolving, meaning that I have to go through the expense and time of moving again six months later. Could have saved myself... Read Full Review
Terrible.
By : 'Not'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE55
Awful. Great customer service up until the point they'd had my money; didn't want to know afterward! Can't recommend at all if you want an agent that will actually act on your behalf or care in any way at all! Feel like paid a fortune just to be left... Read Full Review
Paid high fees-looking at what I got in terms of aftercare, nothing short of day light robbery. Rip off.
Paid high fees-looking at what I got in terms of aftercare, nothing short of day light robbery. Rip off.
By : Adam Cliff
4 Jan 2017I am sorry to hear that you are not happy with the level of service that you have received. I would be happy to try and help resolve issues where I can. The review has been set as anonymous so please ...

By : 'Donna'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE5
Charlie and the team at Ripley were more than helpful and sorted out everything for me This is the second property they are letting for me Very professional and... Read Full Review
Good
Good

By : 'John'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : DE5
All the team worked hard to win us over and then market our property to find an ideal tenant. Charlie has been especially helpful and her cheerful manner with attention to detail has provided a great deal of comfort within a seamless professional process. In short,... Read Full Review
Good
Good

By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE5
I've been very pleased with the way Burchell Edwards have dealt with my letting so far, all staff have been kind and helpful at all times, trying their best to answer all questions. Charlie has dealt with my case, and she has been professional and friendly throughout. Nothing has been too much... Read Full Review
Comparable to other agents, but still seems like a lot of money to pay for admin.

By : 'Ryan'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : DE59
Was really helpful with everything to do with the viewing and sorting the tenancy agreement. Replied as fast as possible to questions and help with the application. Was very fast at sorting everything out and getting it completed with no delays. Everything ran smoothly and great communication.... Read Full Review
Good
Good

By : 'Norah'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : DE55
Thank you to Charlie for making this a swift, easy process. While professional she was also friendly and managed to answer any questions... Read Full Review
Good
Good

By : 'N'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : DE55
Charlie has been extremely helpful and professional throughout the rental process. She has explained the letting process very clearly to someone who has never rented before. Her help in passing information to and from the landlord has been invaluable, especially after a bad experience with another... Read Full Review


By : 'gary'
Services : Letting( As a Owner )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : DE5
Agents confident about rental market value of property and had a list of potential tenants ensuring prompt renting of property Good communication and excellent... Read Full Review

By : 'Kaia'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : DE5
Charlie has been incredibly helpful. We had had a couple of bad experiences being messed around with by estate agents in the week leading up to this (including Richard Savidge, who were incredibly rude and unprofessional), but Charlie was very honest and clear with us and went out of her way to... Read Full Review
Comparable to other estate agencies, but still unnecessary in my personal opinion.
Comparable to other estate agencies, but still unnecessary in my personal opinion.

By : 'Hollie'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : DE5
Absolutely wonderful experience with them all thanks to Charlie she made it possible for me to have my own... Read Full Review

By : 'Kevin'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : DE55
Great service and all checks were done amazingly quickly,left me loads of time to view the property and i didnt feel any pressure to sighn the agreement.over all a pleasant... Read Full Review

By : 'Eileen'
Services : Letting( As a Tenant )
Rent PCM : £635
Would you recommend ? : Yes
Postcode : DE5
Brilliant communication, replies to concerns straight away been a delight to deal with. Glad to know if i have any problems i feel i can contact her. fast efficient and polite and hope to keep dealing with her thought out our... Read Full Review

By : '42.'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : DE5
All the staff were very helpful, prompt and professional from the first phone call to renting out within 10... Read Full Review

By : 'amber'
Services : Letting( As a Tenant )
Rent PCM : £460
Would you recommend ? : Yes
Postcode : DE75
I dealt with charlie howe and she was very well presented, professional at all times and took into account mine and my son's needs whilst explaining the property in detail and showing us around making sure it was the well suited property for us. She has been very helpful during the process emailing ... Read Full Review
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