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Ilkeston, DE7

4.3/5, 51 Reviews
82% Recommended

83% sales valuation accuracy

82% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale83.00%82.00%£158,000£158,000
Address

Burchell Edwards
21 Bath StreetIlkeston, Derbyshire
DE7 8AH
01159 327232

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Burchell Edwards Branches (View All 15)
Burchell Edwards ilkeston are ...

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1 Star Review

By : 'lyndon'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : DE7

2 Aug 2023
People found this helpful0

Burchell Edwards ilkeston are a bunch of crooks. I paid £183 to secure a house on shaw street. The following day I was told I had 2 ccj's buy the lettings manager amber rabusin. I checked on experian and found no ccj's were there and also no record of any company doing a... Read Full Review

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Best team ...

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5 Star Review
UserName

By : 'Hussain'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE7

24 May 2023
People found this helpful0

Where do I begin, from start to finish Burchelll Edwards supported myself and my wife in every step of the mortgage and purchase process. In particular Chloe Elton and Leona Hewitt who were both kind, patient and understanding with our circumstance. I'd also like to say that Sian-Louise,... Read Full Review

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Worst ...

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1 Star Review

By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : NG16

3 Jul 2022
People found this helpful0

Worst experience I’ve ever had with a letting agent. We were told before moving in that the garden was going to be sorted out for the move in date (it was covered in overgrown weeds when we viewed) all that was done was the weeds strimmed down and the garden left a muddy mess (it still... Read Full Review

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Helpful ...

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5 Star Review
UserName

By : 'Lucy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE7

1 Sept 2020
People found this helpful0

Jade was very helpful throughout the process and always polite. She informed us when she recieved any information and was happy to help with any paperwork sent from the... Read Full Review

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Top Class ...

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5 Star Review
UserName

UserName

By : 'Steve'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE7

1 Jul 2018
People found this helpful0

My first contact with Burchell Edwards was through Holly when she came to value my house. She is extremely professional, knowledgeable of the local market and gave me good advice and a valuation on my home which I had hoped to achieve. Once I had decided to market my home with Burchell Edwards, I... Read Full Review


Comments on Agent Fees

Excellent value for money

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Excellent ...

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5 Star Review
UserName

By : 'Gascoyne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE7

20 Apr 2018
People found this helpful0

We have had a very positive experience with all staff at Burchell and Edwards. Everything was explained to us about what would happen and when. All staff have been lovely and listened to our worries and concerns. They priced our house just right and it sold within one day of going on the market. ... Read Full Review


Comments on Agent Fees

good

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Residential ...

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5 Star Review
UserName

By : 'Andy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE7

20 Apr 2018
People found this helpful0

I sold with Burchells Ilkeston and they were excellent. Gemma Jade and Holly I would highly recommend. I work for a different agent and chose Burchells as I know Gemma is a very proactive sales manager. My house sale fell through twice due to chain issues but each time they soon got plenty of... Read Full Review


Comments on Agent Fees

Fees are fair

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The service that you provided ...

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5 Star Review

By : 'Lorraine'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE75

2 Mar 2018
People found this helpful0

The service that you provided on the recent letting of my property was second to none...very quick and efficiently done..well done and a big thankyou...no landlord wants to see a property empty...when i come into the agency, all the staff are always polite and very... Read Full Review


Comments on Agent Fees

Everyone has to pay fees...i dont have a comparison of what other agents charge...so can't make an acurate comment on this

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We have used Burchell Edwards ...

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1 Star Review

By : 'royr'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DE7

23 Jan 2018
People found this helpful1

We have used Burchell Edwards to manage the letting of only one of our 5 properties, and I can only say their service is awful. Once the current let comes to an end we will never user them again. There is too much to say here, but landlords stay away. At least CHECK their reviews before you... Read Full Review


Comments on Agent Fees

I was changed £90 for them to do something which involved no work on there part at all.

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Jade was a pleasure to deal ...

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5 Star Review
UserName

By : 'Adam'
Services : Sales( As a Buyer )
Sold price : £158000
Would you recommend ? : Yes
Postcode : DE7

22 Jan 2018
People found this helpful0

Jade was a pleasure to deal with from start to finish. I know she was there to do a job however we always felt she went the extra mile to help us. We had a lot of problems with our chain but having someone like Jade who was always at the other end of the phone or email was a massive help. Thank you ... Read Full Review


Comments on Agent Fees

We didn't have any fees to pay the agent.

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Jade and Gemma were amazing! ...

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5 Star Review
UserName

UserName

By : 'MarcoLeeZikic'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE7

15 Jan 2018
People found this helpful0

Jade and Gemma were amazing! They did everything they could to assist in the sale of the property and even went the extra mile when I was sick by delivering form for me to sign. The whole experience was pretty much stress free (as much as selling a house can be) and it was like working with... Read Full Review


Comments on Agent Fees

Good

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Jade showed us round our ...

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5 Star Review
UserName

By : 'Carrie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE74

14 Jan 2018
People found this helpful0

Jade showed us round our property & provided us with an excellent service from start to finish. She was always happy to help with any questions we had. Even after the property had sold I phoned Jade with a query and she solved it straight away for us. Thankyou to Jade & Burchell Edwards for ... Read Full Review

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I am a Property Investor, ...

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5 Star Review
UserName

By : 'Bob'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE21

14 Jan 2018
People found this helpful0

I am a Property Investor, Jade has shown me round several properties in the area. On each occasion she has been very professional, always on time, courteous and providing the property brochure whilst answering questions or offering to find the answer from her colleagues before getting back to me. I ... Read Full Review


Comments on Agent Fees

Not applicable

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Very unprofessional, ...

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1 Star Review
UserName

By : 'John'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DE7

27 Nov 2017
People found this helpful2

Very unprofessional, dishonest and not customer focussed at all. Devalued my house to get a quick sale and get commission from a house builder as previously valued my house 2 months prior for a private sale and valued it much higher. Would not recommend at... Read Full Review


Comments on Agent Fees

Too high.

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Callum; showed me Round the ...

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5 Star Review

By : 'Dave'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : DE7

20 Jan 2015
People found this helpful0

Callum; showed me Round the property; very polite, helpful, let me alone to inspect house and just bring on hand to answer any questions. Adam; dealt with all paper work in the office: knows... Read Full Review

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From the start of the process ...

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5 Star Review
UserName

By : 'Liz'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : DE7

20 Jan 2015
People found this helpful1

From the start of the process Adam was excellent. A card from Burchell Edwards was posted through my door and at the time i was thinking about renting the property. I phoned Adam and we arranged a meeting at the property. At that initial meeting (November 2014) he was very helpful and informative ... Read Full Review


Comments on Agent Fees

The agents fees were as i expected - i went for the full management package which suits me as i do not live nearby, and i am perfectly happy.

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We are currently renting a ...

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4 Star Review

By : 'LyndseyP'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : DE7

11 Jan 2015
People found this helpful0

We are currently renting a property that was dual marketed (by the below landlord). I originally tried to contact the other company marketing the property as their listing came up first online, however after calling several times without an answer, I saw that it was also marketed by Burchell... Read Full Review


What agent could do to change your mind?

We felt that, in comparison to other local agents, the fees charged by Burchell Edwards were more expensive. The charge to reference an individual was the same as other agencies, however we were not given the option to be referenced as a couple which other agencies offer at a cheaper price than two individual referencing fees. We felt that the charge for drawing up the tenancy agreement was expensiv. As a property management company we felt that a standard tenancy agreement was probably in use for all properties (no property specific clauses or information was included) and as such only the address and names of tenants/landlords would need to be edited, which would not warrant the £210 charge. The charge for renewing the tenancy agreement seems to be the same as other agents in the area.


Comments on Agent Fees

We felt that, in comparison to other local agents, the fees charged by Burchell Edwards were more expensive. The charge to reference an individual was the same as other agencies, however we were not given the option to be referenced as a couple which other agencies offer at a cheaper price than two individual referencing fees. We felt that the charge for drawing up the tenancy agreement was expensiv. As a property management company we felt that a standard tenancy agreement was probably in use for all properties (no property specific clauses or information was included) and as such only the address and names of tenants/landlords would need to be edited, which would not warrant the £210 charge. The charge for renewing the tenancy agreement seems to be the same as other agents in the area.

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We received a prompt and ...

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5 Star Review

By : 'Sazwizz'
Services : Letting( As a Tenant )
Rent PCM : £465
Would you recommend ? : Yes
Postcode : DE7

10 Jan 2015
People found this helpful0

We received a prompt and efficient service. The member of staff was in constant contact with us and kept us up to date. Overall a very friendly and effective... Read Full Review

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Hello Everyone From My ...

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5 Star Review

By : 'Neshev'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : DE7

10 Jan 2015
People found this helpful0

Hello Everyone From My experience i can see : For 10 days The Team was able to do all checks and paperworks whats need to be done . Well Done. 5 Stars from me , keep on going like this !!!! Velimir... Read Full Review

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Our rental property had been ...

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5 Star Review
UserName

By : 'Phil'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : DE7

6 Jan 2015
People found this helpful1

Our rental property had been on the market for over two months with a rival lettings agent. There had been few viewings and no one had shown interest in letting the property. I spoke to two alternative local lettings agencies about joint marketing of the property and chose Burchell Edwards as their ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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