James Dean Reigate have been incredibly incompetent in dealing with my tenancy at a property they manage. The property had entirely electric appliances however the homeowner foolishly hadn't had the gas meter removed, so the property was receiving bills addressed to the home owner for the... Read Full Review

A fantastic Estate agent with an excellent customer service, my experience with them proved they respect and appreciates diversity, reassurance and confidence imbibed in their service goes a long way. I will recommend them to anyone anytime. Good job JamesDean. Keep it Up. You're the... Read Full Review

Renters beware. (and, good landlords) "It's not about the service, it's about bringing in the money" this is what we heard when we were in the branch when two members of staff were talking between themselves - if this is an agency you want to work with as a landlord more... Read Full Review

I would like to thank personally and reccomend Kayley Dinnage and Claire Jones. Timely and professionally supporting me during my letting, going above and beyond to help me with a tricky end of Tenancy. Always available, common sense professional advice, quick intervention and proper manners ... Read Full Review

Without doubt the worse estate agents in the whole area. Never use them. Corruption in Reigate branch in regards to sales. When sale is already to go thru they decide to pull the plug. The excuse they used was caught out by the purchasing team. Then no contact or emails as like the last 6weeks of... Read Full Review

I've been a customer of James Dean Reigate branch of 3 years now, and I can't speak highly enough of their team. Very helpful and flexible. They have made my time with them a happy experience all round. 5... Read Full Review

Thanks to all the staff at Reigate for another smooth transition of one of our properties to James Dean letting management. Very professionally executed with no disruption to the current tenant. Very... Read Full Review

I found Lauren to be very friendly and professional. She was an excellent communicator, whenever I needed her she was quick to respond every time. I will recommend JamesDean every... Read Full Review

The whole renting experience was quick and easy. Tom knew from our reaction to the first two properties what we would like and helped advise us. He was the one who recommended the house we eventually ended up with. He was very helpful answering my numerous emails as... Read Full Review

I am extremely grateful to Tom, Andrew and all the 'backroom' staff for their valuable help with a our property, and finding great new ones for me. I would certainly recommend these guys whether you are letting or... Read Full Review

JamesDean found me my perfect home. Tom and the lettings team found me my perfect home quickly and with ease. I needed to move fairly swiftly and their no hassle approach helped reduce the stress of moving home. Everything was done according to my requirements. Thank you all at... Read Full Review

Andrew at James Dean Estate Agents Reigate was very responsive and helpful throughout the whole process from start to finish. We would highly... Read Full Review

Extremely disappointing experience with their lettings team. Poor, rude and occasionally threatening communication, have since found out that we were being told different things to what the tenants were reporting. Could never get straight answers from them. Often statements were incorrect, so we... Read Full Review

Have been let down again by James Dean for their mis-management of my SECOND set of tenants in my flat in Reigate. They are just not taking care of my flat & allowing my new tenants to cause further damage. Cost me more in damage than rental... Read Full Review

While under full managmemt, James Dean allowed my flat to be trashed by my tenants, property damaged, carpets ruined and padlock out on bedroom without permission. Place was a pigsty and not recognizable from the high stand it was in when tenants first moved in. JD turned a blind eye to all of this ... Read Full Review

Great service when I moved in but as soon as I gave notice and made a complaint it became clear they were not interesed. Complained about potentially unfair contract terms and business practices and the response was to point out I'd signed the contract, never addressed the issue or potential... Read Full Review

We have just sold my Dads flat with this agent and dealt with Andrew who couldn't have been more helpful what an asset to the branch, replied always to emails not like solicitors !! nothing was too much trouble so a massive thank... Read Full Review

Disgrace of a place! Moved into our rented property and had to call up the office to pay our rent as they hadn't set up a direct debit. Each time we were charged to use the card machine! Reported a leak in our kitchen which took four months to fix- then they tried to claim for it when we... Read Full Review

We met Dean and Adam on 19 September following a letter received from them inviting us to challenge them to sell our house in two weeks! We had been let down by a previous buyer and had no great response from our two Agents, despite a price reduction. One of my biggest concerns was that of... Read Full Review

Definitely would not recommend renting the property through these guys. They only bat for the landlord and do not care about... Read Full Review