Thanks to all the staff at Reigate for another smooth transition of one of our properties to James Dean letting management. Very professionally executed with no disruption to the current tenant. Very ... Read Full Review

The whole renting experience was quick and easy. Tom knew from our reaction to the first two properties what we would like and helped advise us. He was the one who recommended the house we eventually ended up with. He was very helpful answering my numerous emails as ... Read Full Review

I am extremely grateful to Tom, Andrew and all the 'backroom' staff for their valuable help with a our property, and finding great new ones for me. I would certainly recommend these guys whether you are letting or ... Read Full Review

JamesDean found me my perfect home. Tom and the lettings team found me my perfect home quickly and with ease. I needed to move fairly swiftly and their no hassle approach helped reduce the stress of moving home. Everything was done according to my requirements. Thank you all at ... Read Full Review

Tom was very helpful and easy to get hold of. Myself and my room mate work 9-5 so had to look at flats in the evenings and couldn't call during working hours. Tom was always available and met us at the time that suited us. Appreciated his ... Read Full Review

I was entirely satisfied with my experience with Choices Horley and our agent Tom Welch. Our viewing request was handled promptly and very professionally. Follow-up support with regard to arranging the letting was also very good and Tom was available to answer questions whenever I needed. In ... Read Full Review

Rebecca was very professional at our first meeting had a good knowledge of what services Choices could provide and knew the letting market. When following up whilst Rebecca was on leave, Tom was also very aware of our requirements and again professional and ... Read Full Review

Met originally with Tom on the Thursday for another property that unfortunately did not meet my needs. Taking this on board Tom recommended another property that we went to see immediately. I liked it, by the Friday we had sorted references and credit checks and by the following Tuesday I had ... Read Full Review

tom was excellent in dealing with the paper work and finishing everything smoothly , i have had experience with other letting agents and im must say tom and choices are one of the best so ... Read Full Review

Tom has been proactive from start to finish and put the competition to shame - no chasing needed, and he found a good fit for a tenant on a niche property. Pleasure to deal ... Read Full Review

Tom is very polite, punctual and honest. My situation was special, I am new in the UK and don't have reference of previous landlord and employment. Tom explained the letting procedure in detail, in a helpful way trying to help me as a friend. Thank you ... Read Full Review

Tom came across with a friendly and helpful attitude. He was very caring towards our specific requirements. We were really pleased with his communication all ... Read Full Review

I was impressed with Tom - I really felt he wanted to help and understood my requirements. He has made a provision viewing for me and I look forward to viewing the property. Very personable and ... Read Full Review

He was very helpful and polite on the phone and had a good understanding of what I was looking for a willing to help ... Read Full Review

Tom and Rebecca have been extraordinarily helpful and dealt with the issues I raised in an enthusiastic and timely manner. Nothing was too much trouble ... Read Full Review

Superb service by Tom at Horley. Kept informed at all times and a pleasure to deal with. Would definitely ... Read Full Review

We found him to be very helpful to find us a property to suit our needs ! We have to come to stay in Horley to be with family during a very stressful time and he was very understanding ! He could not do enough for us and without his help we would still be searching for somewhere to stay ... Read Full Review

Tom has been extremely helpful and professional. He has promptly dealt with any queries and concerns we have had. We are extremely happy with the service he has provided us ... Read Full Review

Tom was Brilliant, he was extremely helpful and went out of his way to explain everything very clearly. I felt at ease and found him to be very easy to talk to and ... Read Full Review

Mr Tom Welch appreciated my need for rented accommodation as a matter of urgency. I find he has a very high level of empathy towards the Client (me) which relaxes the client (me) He possesses a Rapid Response facet which he demonstrated for my needs. His way of speaking with me was very ... Read Full Review