The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.3/5, 3 Reviews
0% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'jhos1991'
Services :
Would you recommend ? : No
Postcode : M4
Having dealt with a number of landlords and property companies I have come to expect a certain standard of unreturned calls and late repairs. but hands down Bridgfords/countrywide have been the worst property management company I have ever had to deal with. Once you are signed into a contract you are treated like a second class citizen and service is non existent. I am truly disgusted by the way i have been treated by this company - so much so that me as someone who normally does not write reviews on anything has decided to write a review as a public service announcement. when moving into the property the place was clean and superficially looked great. After signing the contract we realised that half of the white goods in the apartment were unfit for purpose. The dishwasher was broken (and 5 months into the contract remains so) and the washing machine was also broken for a period of 2 months. damages cause by the broken washer and cost of cleaning clothes externally amounted to 450 pounds due to sheer negligence of the company to carry out their duty as a property management company. We have repeatedly called the company (once every two weeks) to discuss the outstanding repair work due to the property. Every time we are [promised a call back that does not occur. To further this management are confrontational when discussing issues we have had with staff (who have in calls told us we are "a waste of time") and unhelpful - again stating they would email or call back with no response. please look for other property companies in manchester when looking to rent. This company have caused us a lot of undue stress, monetary cost and upset. If you want to receive the worst customer service in Manchester this is the place to look.
actually reply to contact made and to treat us with a little respect as well as carry out basic duties as a property company
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £0 | £0 |
Bridgfords
9B Crofts Bank Road, Manchester, Greater Manchester
M41 0UZ
0161 956 2221
By : 'Nelson'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : M44
Zero stars would be too much for this branch. After having an offer accepted on a property they then accepted a higher offer from elsewhere whilst waiting on paperwork. Utterly unprofessional... Read Full Review
By : 'Unhappy'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : M1
We dealt with a lot of estate agents when searching for a flat in Manchester and Bridgfords were by far the worst on several occasions. (1) They told us one property was let despite appearing on the website at 9am and us ringing to book a viewing 15 minutes later: we rang in the afternoon to... Read Full Review
By : 'jhos1991'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M4
Having dealt with a number of landlords and property companies I have come to expect a certain standard of unreturned calls and late repairs. but hands down Bridgfords/countrywide have been the worst property management company I have ever had to deal with. Once you are signed into a contract you... Read Full Review
actually reply to contact made and to treat us with a little respect as well as carry out basic duties as a property company
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.