Absolutely hopeless company. Their recent change from property managers to centralised repair teams has compounded the already rubbish service to a new low level. Outstanding issues and questions on energy savings, repairs, garden maintenance and billing concerns go unanswered. emails... Read Full Review

Without question the laziest most incompetent bunch of lying individuals you could ever have the misfortune of dealing with. Were it possible to award 0-stars I would. My only piece of advice if you are unfortunate enough to live on a development cursed by their presence is to GET A RESIDENTS... Read Full Review

An absolutely atrocious company. £60 per month but what for?? You call them to assist in resolving an issue and continue to charge you extra. But to get the issue solved/fixed you have to go through hours of calls with dreadful customer service along with an unwillingness to help. It... Read Full Review

Beware underhand tactics! Ross and Liddell are the factors at our new build estate. We had received a first reminder for payment of fees owed. Having paid in full on 25/6, imagine my surprise when I am notified that we have been charged a late payment fee. I contacted our property manager, Peter... Read Full Review

I have never dealt with such an incompetent bunch of people in my life. We've had numerous 'Account Managers' over the 3 years we've lived here and not once have any of them bothered to call back when we have left legitimate queries. They could not be less interested in... Read Full Review

There really isn't anything good to say about these people. If you want to make good money easily ....set up as a factor. You can basically be as shoddy as you like, do the bare minimum and unless there's a residents committee you're accountable to absolutely nobody and you can... Read Full Review