By : 'Youfucoff' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PA2
7 Feb 2022
People found this helpful5
Ross & Liddell on the fiddle!
The worst factor you could ever ask for!
They Virtually extorted money from me & neglected to repair & maintain the communal close in my flat.
I can’t emphasise how much anxiety & stress I’ve had dealing with... Read Full Review
Services : Letting( As a Tenant )Date: 7th Feb 2022
Ross & Liddell on the fiddle!
The worst factor you could ever ask for! They Virtually extorted money from me & neglected to repair & maintain the communal close in my flat. I can’t emphasise how much anxiety & stress I’ve had dealing with them. They’re an Absolutely appalling company, & are money grabbing trolls!
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Utter scum. Theaving, lazy, ...
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1 Star Review
By : 'ronan' Services : Property Management Would you recommend ? : No Postcode : PA1
28 May 2021
People found this helpful4
Utter scum. Theaving, lazy, rude. They are vultures. £700 paid out in June. Just got another bill through for £250 in November. They clean the stairwells and send a guy round once every 3 months or so to flail a chainsaw at our bushes leaving them in a worse state than before.... Read Full Review
Services : Property Management( )Date: 27th May 2021
Utter scum. Theaving, lazy, rude. They are vultures. £700 paid out in June. Just got another bill through for £250 in November. They clean the stairwells and send a guy round once every 3 months or so to flail a chainsaw at our bushes leaving them in a worse state than before. Don't respond to any complaints or works that are their responsibility. But are very quick to make legal threats if you fail to pay up for one of their trumped up bills. These people should be arrested and thrown in jail. They are fraudsters and utter scum of the lowest order.
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Cant believe thes ejokers are ...
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1 Star Review
By : 'ianay' Services : Property Management Would you recommend ? : No Postcode : PA26
27 Aug 2018
People found this helpful10
I will never go near a property which is factored by these expensive incompetent, lazy, good for nothings..
All I wabted was a quote, it took me 3 years of asking, with around 50 phone calls and every time a promise was ade to call me back.
I got one call back and did the quote happen?
Of course... Read Full Review
Services : Property Management( )Date: 26th Aug 2018
I will never go near a property which is factored by these expensive incompetent, lazy, good for nothings.. All I wabted was a quote, it took me 3 years of asking, with around 50 phone calls and every time a promise was ade to call me back. I got one call back and did the quote happen? Of course not All they do is change light bulbs in the common close and they charge £90 per owner for it, so that works out around £900 per month for changing a light bulb!! (and that only happens every 3-4 months)
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I rarely leave poor reviews ...
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1 Star Review
By : 'Sg26' Services : Property Management Would you recommend ? : No Postcode : PA2
5 Jun 2017
People found this helpful14
I rarely leave poor reviews however i don't think it's any coincidence that this company has a 1 star from everybody....been paying them over 1000 a year for the past few years and I've caught them several times charging for repairs that they haven't carried out and any repairs that have been are... Read Full Review
Services : Property Management( )Date: 4th Jun 2017
I rarely leave poor reviews however i don't think it's any coincidence that this company has a 1 star from everybody....been paying them over 1000 a year for the past few years and I've caught them several times charging for repairs that they haven't carried out and any repairs that have been are charged at extortionate rates and done to a very poor standard. This company should be taken to task for ripping people off....currently in the process of looking in to opening a formal complaint and trying to get answers to where my money has vanished to...especially the float. Hopefully one day this shoddy company will have to answer to their ways.
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I couldnt agree more. The monthly cost have yet again been increased and god knows where this money is being spent. I recently queried an act of vandalism by a tennant (not mine) and ross and liddell ...
I have been in contact with ...
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1 Star Review
By : 'Disgruntled' Services : Property Management Would you recommend ? : No
14 Oct 2012
People found this helpful7
I have been in contact with all other landlords for our property and not one of them is satisfied with the way that R&L manage our property.
When there were problems with the flat, the contractors they sent out were invariably far more expensive than need be and one more than one occasion I... Read Full Review
What agent could do to change your mind?
They could have reduced their fees CONSIDERABLY. Could, just occasionally, come to the property to ensure that the maintenance staff employed where doing their jobs. It would have been good if they had taken my complaints seriously and if the property managers assigned were worth anything near what they were getting paid.
Even if all of the above were to happen in future, the \'service\' received from them to date has been so poor, I think I would rather just move to a different property manager company.
Services : Property Management( )Date: 14th Oct 2012
I have been in contact with all other landlords for our property and not one of them is satisfied with the way that R&L manage our property.
When there were problems with the flat, the contractors they sent out were invariably far more expensive than need be and one more than one occasion I have no proof that they turned up at all as the there was no evidence in work being done or their having visited the property. When I contacted R&L to query, there was no investigation other than asking the contractor. Who is not likely to admit not having bothered to review the request.
When S Meekin left the business and was replaced, there was no contact whatsoever by his successor, which I would have thought should have occurred, if not for anything else than to introduce herself.
Numerous phone calls were not returned, in the two years I personally lived in the property before renting it out I didn't see the factors visit at all. The property was ignored month by month with no checks performed to see if the gardeners or close cleaners employed were doing their jobs correctly.
Basically, they do not manage, only charge. And they do this with greed.
AVOID, AVOID, AVOID.
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I have spent the last eight ...
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1 Star Review
By : 'Jean' Services : Letting( As a Owner ) Would you recommend ? : No
21 Jul 2012
People found this helpful5
I have spent the last eight years paying for repairs which were not done when I checked. They employ far more expensive contractors that is necessary. They never pro-actively deal with any problems . I have had to sort out innumerable problems myself which they should have done as part of their... Read Full Review
Services : Letting( As a Owner )Date: 20th Jul 2012
I have spent the last eight years paying for repairs which were not done when I checked. They employ far more expensive contractors that is necessary. They never pro-actively deal with any problems . I have had to sort out innumerable problems myself which they should have done as part of their contract. Their disinterest in any aspect of what the other owners and tenants of the flats and I pay them to do is quite beyond belief. Their only interest is in billing. I have other flats and use other factors and they are all FAR better at factoring and looking after the property and MUCH cheaper than Ross and Liddell. To change your factor contact all the owners. You can find their names and addresses on the LAND REGISTRY. www.registers-direct.ros.gov.uk/rosas. Get quotes from other good factors and send these to the other owners asking for their written agreement to change. It will be easy as everyone know how incompetent and expensive Ross and Liddell are. Once you have their agreement, inform Ross and Liddell and give notice. Easy!! Don't touch these factors with a barge pole. They deserve NO points all as they are simply the worst factors anywhere.
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They are our property ...
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1 Star Review
By : 'Highly' Services : Letting( As a Tenant ) Would you recommend ? : No
8 Jun 2011
People found this helpful5
They are our property managers. Wish we could sack them. The property is falling down around us whilst they charge us for phantom repairs. Stay clear at all... Read Full Review
Services : Letting( As a Tenant )Date: 8th Jun 2011
They are our property managers. Wish we could sack them. The property is falling down around us whilst they charge us for phantom repairs. Stay clear at all costs.
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