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Edinburgh, EH12
0/5, 6 Reviews
0% Recommended
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"Avoid .....simple really just ..."
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1 Star Review
By : 'MrRex'
Services :
Would you recommend ? : No
Postcode : EH6
1 May 2019
People found this helpful10
There really isn't anything good to say about these people. If you want to make good money easily ....set up as a factor. You can basically be as shoddy as you like, do the bare minimum and unless there's a residents committee you're accountable to absolutely nobody and you can charge (and do) whatever you like because in order to get rid of you it's nearly impossible without a residents vote.....which has to be done formally via the residents committee backed by a constitution. Find developments where nobody can be bothered to set a committee up and you have just managed to lock in your victims for as long as they own the property! Ross Liddell know this and exploit all of it to their full advantage. Watch out for their trick when it comes to insurance policies as well they like to whack on a high percentage commission (in our case 23%) for that 'service'!! They don't keep on top of the services they provide, such as the cleaning teams they subcontract out. In turn the subcontractors know that and therefore they do the absolute bare minimum as well. For example cleaning teams regularly going into blocks and re-emerging less than 90 seconds later having signed off a cleaning sheet that required about 15 different tasks to be completed. What they will tell you is they inspect regularly. Spolier.....they don't. There were many things amiss for us that regular inspections would have picked up on. Basic things like cleaning not being done but being signed off, landscaping ignored ....bins not being emptied, damage left in communal corridors. etc etc...In all this is a giant scam which starts with Ross-Liddell and moves down through all of the subcontractors they use.
Comments on Agent Fees
Offensive given what they say they do and actually don\'t
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By : Wilson
21 May 2019R and L factor our estate. They have been robbing us for years. Be good for estates to get together and fight them
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Kirsty Armitage
Address
Ross & Liddell
6 Clifton Terrace, Edinburgh, City of Edinburgh
EH12 5DR
0131 346 8989
Services offered
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Ross & Liddell Branches (View All 5)
Absolutely hopeless ...
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1 Star Review
By : 'Disgruntled'
Services : Property Management
Sold price : £240000
Would you recommend ? : No
Postcode : KY11
24 Jan 2024
People found this helpful2
Absolutely hopeless company. Their recent change from property managers to centralised repair teams has compounded the already rubbish service to a new low level. Outstanding issues and questions on energy savings, repairs, garden maintenance and billing concerns go unanswered. emails... Read Full Review
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Without question the laziest ...
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1 Star Review
By : 'Mr'
Services : Property Management
Would you recommend ? : No
Postcode : EH16
20 Oct 2022
People found this helpful7
Without question the laziest most incompetent bunch of lying individuals you could ever have the misfortune of dealing with. Were it possible to award 0-stars I would. My only piece of advice if you are unfortunate enough to live on a development cursed by their presence is to GET A RESIDENTS... Read Full Review
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An absolutely atrocious ...
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1 Star Review
By : 'J'
Services : Letting( Property Management )
Rent PCM : £460
Would you recommend ? : No
Postcode : EH22
13 Dec 2021
People found this helpful3
An absolutely atrocious company. £60 per month but what for?? You call them to assist in resolving an issue and continue to charge you extra. But to get the issue solved/fixed you have to go through hours of calls with dreadful customer service along with an unwillingness to help. It... Read Full Review
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Beware underhand tactics! ...
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1 Star Review
By : 'Joan'
Services : Property Management
Sold price : £240000
Would you recommend ? : No
Postcode : KY11
7 Jul 2021
People found this helpful9
Beware underhand tactics! Ross and Liddell are the factors at our new build estate. We had received a first reminder for payment of fees owed. Having paid in full on 25/6, imagine my surprise when I am notified that we have been charged a late payment fee. I contacted our property manager, Peter... Read Full Review
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I have never dealt with such ...
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1 Star Review
By : 'Kirsty'
Services : Property Management
Would you recommend ? : No
Postcode : EH52
28 Jan 2020
People found this helpful13
I have never dealt with such an incompetent bunch of people in my life. We've had numerous 'Account Managers' over the 3 years we've lived here and not once have any of them bothered to call back when we have left legitimate queries. They could not be less interested in... Read Full Review
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Avoid .....simple really just ...
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1 Star Review
By : 'MrRex'
Services : Property Management
Would you recommend ? : No
Postcode : EH6
1 May 2019
People found this helpful10
There really isn't anything good to say about these people. If you want to make good money easily ....set up as a factor. You can basically be as shoddy as you like, do the bare minimum and unless there's a residents committee you're accountable to absolutely nobody and you can... Read Full Review
Comments on Agent Fees
Offensive given what they say they do and actually don\'t
Comments (1)Was this helpful?:
By : Wilson
21 May 2019R and L factor our estate. They have been robbing us for years. Be good for estates to get together and fight...
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