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Chelmsford, CM1
2.4/5, 9 Reviews
33% Recommended
33% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
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"Awful company, have had a..."
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1 Star Review
By : 'Nicola'
Services :
Rent PCM : £1400
Would you recommend ? : No
Postcode : CM2
5 Mar 2022
People found this helpful0
Awful company, have had a leak and heating issue since I have moved in which remains unfixed. They delay and deny constantly leaving my 3 year old and I with no effective heating and a property full of damp. The agents are inhumane, making you feel like you are the problem for complaining. They lie constantly and you have to repeatedly report the same issues. They get opinions from contractors and chose the one that suits them without fully investigating issues. I complained for head office and they said they weren’t aware of issues I had reported repeatedly and even had their replies! They will not accept any fault and think that not even attempting to fix an issue for 6 months is normal Picture of disintegrating carpet, asbestos tiles which haven’t been removed and we’re just cut through, leak for 11 months
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Meriglenn Bawalan
Nicola Greenhalgh
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £625 | £2,900 |
Address
cmRENT
23 Duke Street, Chelmsford, Essex
CM1 1HS
01245 - 283 283
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Disorganised, ...
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1 Star Review
By : 'Meriglenn'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £2900
Would you recommend ? : No
Postcode : CM1
18 Mar 2023
People found this helpful0
After being pushed back for a viewing and subsequent move in, we were presented with a property legally unfit for habitation - requiring us to cancel our move and spend a week getting a refund. No communication between landlord, letting agent and us. Property presented without... Read Full Review
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Awful company, have had a ...
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1 Star Review
By : 'Nicola'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : CM2
5 Mar 2022
People found this helpful0
Awful company, have had a leak and heating issue since I have moved in which remains unfixed. They delay and deny constantly leaving my 3 year old and I with no effective heating and a property full of damp. The agents are inhumane, making you feel like you are the problem for complaining. They lie ... Read Full Review
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Excellent service. Starting ...
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5 Star Review
By : 'Nayema'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CM1
13 Feb 2022
People found this helpful0
Excellent service. Starting from the viewing of the property to the finish of the agreement, everything was on time and very... Read Full Review
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When I decided to look for a ...
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5 Star Review
By : 'Emmanuel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
8 Feb 2020
People found this helpful2
When I decided to look for a place to move to, I went to most of the estate agents in Chelmsford sadly non of them were interested in helping me. But things changed when I contacted the ladies at CMRENT. The ladies took it upon themselves to find me a home. Believe you me the ladies at CMRENT 23 ... Read Full Review
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Very knowledgable. Were very ...
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5 Star Review
By : 'Daz'
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : CM2
22 Dec 2016
People found this helpful0
Very knowledgable. Were very helpful and professional and always willing to help and are very honest and up front. Not like the other 'typical' estate agents in town (Chelmsford). Thoroughly... Read Full Review
Comments on Agent Fees
Cheaper than the others in the city
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I am glad I read these ...
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1 Star Review
By : 'K.'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : CM2
20 Sept 2014
People found this helpful7
I am glad I read these reviews before I became one of their customers. Me and my partner were very interested in renting one of their properties. We visited their branch in Chelmsford a week ago to ask more about the flat we were interested, however were told that it is no longer available. After a ... Read Full Review
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I recently moved into a ...
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2 Star Review
By : 'vroomvroom'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : CM1
22 Aug 2014
People found this helpful12
I recently moved into a rented property via the Chelmsford branch of CM Lettings. The service extended was below par especially post acceptance of my offer. 1) We had agreed on an additional viewing (after my offer was accepted) but when I turned up at the property there was no one around. When... Read Full Review
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We have expressed an interest ...
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1 Star Review
By : '123'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CM1
3 Jan 2014
People found this helpful9
We have expressed an interest in a number of property's all of which still need to be confirmed with the tenant baring in mind this is since early December. Have expressed concern with dealing with a particular staff member and the response I got was ridiculous explaining she has had a word and... Read Full Review
What agent could do to change your mind?
They could have supplied me with a member of staff who I was happy with and could have taken my enquiries seriously and followed them up
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Like most people who use ...
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1 Star Review
By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CM2
7 Nov 2013
People found this helpful7
Like most people who use CMRent, they were fine when moving in, but when anything needed doing within the property they were pretty useless. The staff are completely incompetent. The problem we're having at the moment (STILL) is that we're not getting our deposit back. I have explained to them... Read Full Review
Comments (2)Was this helpful?:
By : Michael Saville
9 Dec 2013Hi Chris, I'm sorry that you felt the need to write your complaint on this website. We do not get notified of any complaints on here, it's just by luck that i saw yours. I'm disappointed you felt the ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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