cmRENT

After being pushed back for a viewing and subsequent move in, we were presented with a property legally unfit for habitation - requiring us to cancel our move and spend a week getting a refund. No communication between landlord, letting agent and us. Property presented without ... Read Full Review

Awful company, have had a leak and heating issue since I have moved in which remains unfixed. They delay and deny constantly leaving my 3 year old and I with no effective heating and a property full of damp. The agents are inhumane, making you feel like you are the problem for complaining. They lie ... Read Full Review

Excellent service. Starting from the viewing of the property to the finish of the agreement, everything was on time and very ... Read Full Review

Agency takes weeks to fix issues, leaving us for 3 weeks without a working front door which was a fire Hazzard, and over 7 weeks without access to our garage where we had food in our freezer. This also delayed our ability to move property. Staff seem very friendly and make all sorts of promises but ... Read Full Review

When I decided to look for a place to move to, I went to most of the estate agents in Chelmsford sadly non of them were interested in helping me. But things changed when I contacted the ladies at CMRENT. The ladies took it upon themselves to find me a home. Believe you me the ladies at CMRENT 23 ... Read Full Review

Very knowledgable. Were very helpful and professional and always willing to help and are very honest and up front. Not like the other 'typical' estate agents in town (Chelmsford). Thoroughly ... Read Full Review

Absolutely disgusted with this agent. Landlord agreed early exit as I could no longer afford the rent. Still told I has to pay up till new tenants moved in... ok took this on the chin. After inspection was done at flat it turns out they were taking all but 74 pound of 975 pound deposit due to ... Read Full Review

I am glad I read these reviews before I became one of their customers. Me and my partner were very interested in renting one of their properties. We visited their branch in Chelmsford a week ago to ask more about the flat we were interested, however were told that it is no longer available. After a ... Read Full Review

I recently moved into a rented property via the Chelmsford branch of CM Lettings. The service extended was below par especially post acceptance of my offer. 1) We had agreed on an additional viewing (after my offer was accepted) but when I turned up at the property there was no one around. When ... Read Full Review

Upon our initial enquiry to CMRENT regarding a flat in Witham, I was greeted by an extremely rude lady on the other end of the phone. When I asked whether we could view the flat later than the time she had originally suggested, as I was taking my daughter swimming at that time, she rudely grunted ... Read Full Review

CM Rent are the worst letting agent we have EVER experienced. They conned us into moving into a very poorly maintained house, and refused to do any repairs for months-even ones that broke health and safety laws. They also did not tell us that the person living next door was very noisy, abusive, ... Read Full Review

I cannot say too much about this excuse of a business as I am, at present, seeking legal recourse over a number of outstanding issues in regard to the property, the agent and the landlord. All i will say is that DO NOT trust cmRent any further than you can throw them. unless you wish to pay over ... Read Full Review

My experience with CMrent has been stressful, upsetting and frustrating. I would strongly advise anyone considering to rent a property with this company to reconsider and use another letting agency. The staff are unorganised, showed poor communication skills both within their own branch as well as ... Read Full Review

We have expressed an interest in a number of property's all of which still need to be confirmed with the tenant baring in mind this is since early December. Have expressed concern with dealing with a particular staff member and the response I got was ridiculous explaining she has had a word and ... Read Full Review

I've been looking into renting from cmRENT as they have some lovely properties on offer. I've been renting my current flat from Upsticks and I've had such a horrible experience I wanted to make sure I wasn't going to encounter such a poor standard of service again. I took to looking through ... Read Full Review

I have very unfortunately been a tenant in a property supposedly managed by CM Rent, and I have been waiting several months for basic repairs to be done. I had to call out the environmental health to assess the safety of the property as Paul Buck ignored a written formal complaint I sent them, and ... Read Full Review

Like most people who use CMRent, they were fine when moving in, but when anything needed doing within the property they were pretty useless. The staff are completely incompetent. The problem we're having at the moment (STILL) is that we're not getting our deposit back. I have explained to them ... Read Full Review

Rude, unhelpful and made me so angry I had to try my hardest not to swear at him. In fairness, I would like to state that all other members of staff I have dealt with at CM Rent have been helpful throughout my letting the property. However, on departure my issues have started. I moved out of ... Read Full Review

This letting agent is very badly organised and have very low standards in the properties they rent out. They refuse to do electrical safety tests on any of their properties as there is a loophole in the law that gets them out of this,which is worrying to say the least. They refused to fix ... Read Full Review

Fantastic company. The below reviews are a load of rubbish, which is quite clear from just written the lack of detail and the fact they are all targeted at one branch I am a tenant of cmRENT and have nothing but praise from them. They are friendly, polite and wiling to help in any way they can. ... Read Full Review