The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 38 Reviews
95% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'CAROLE'
Services : Sales(Prospective Vendor/Buyer)
Sold price : £100
Would you recommend ? : No
Postcode : BD15
First time dealing with Dacres. I put an offer in for a house and it took nearly a week to say it had been declined. This was after ringing them. Jose was quite arrogant and went through all the points I had stated to substantiate my offer. I found her very rude towards me. I then decided i needed a 2nd look in view of increasing my offer. Jose said I could not view until a week later. I was very surprised with the lack of properties. She said she had someone viewing the next day so she was playing me off against the other buyers when I had actually waited 2 weeks to view again only to be told hours before my viewing by another arrogant person that an offer had been put in. Jose clearly did not like me was very unprofessional and no asset to the team .Margaret Burgess was excellent.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 100% | £65,000 | £265,000 |
| Lettings | 100% | 99% | £0 | £0 |
Dacre Son & Hartley
77 Bingley Road, Shipley, West Yorkshire
BD18 4SB
01274 581794
By : 'Kash'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BD15
Really poor customer service. Called 4 times before I managed to speak to someone. The property only came on yesterday and they said there not doing any more viewings despite being a cash buyer with no chain. They seem uninterested and said everyone is a cash buyer.... Read Full Review
By : 'CAROLE'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £100
Would you recommend ? : No
Postcode : BD15
First time dealing with Dacres. I put an offer in for a house and it took nearly a week to say it had been declined. This was after ringing them. Jose was quite arrogant and went through all the points I had stated to substantiate my offer. I found her very rude towards me. I then decided i needed... Read Full Review

By : 'Zara'
Services : Letting (As a Owner)
Sold price : £460
Would you recommend ? : Yes
Postcode : BD94
I was struggling to sell my property for 16/12. Dacre sons & Hartley sold my House in 2 weeks negotiations were clear. No messing... Read Full Review
Good
By : Zara
19 Jan 2019Your sale was a pleasure to deal with Mrs Khan, thank you for your kind...


By : 'Yvonne'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BD18
Words can't explain how how Zara and the team worked on what turned out to be the longest ever sale, mainly down to an online agency holding things up, we will always use our local Dacres, nice to have a real face and a very friendly team to help in our hours of... Read Full Review
Good
By : Zara
18 Jan 2019Yvonne and Chris, it was our pleasure, we look forward to seeing you next time and thank you so much for the thoughtful...

By : 'Joan'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BD18
My experience with the staff at Dacre in my recent sale and purchase was a great experience. From start to finish I was treated by staff with efficiency respect and compassion. In particular Zara went above and beyond to be helpful at every juncture. It was a very stressful time for me and Zara... Read Full Review
Good


By : 'Awesome'
Services : 20
Would you recommend ? : Yes
Postcode : BD2
Wonderful service provided by Zara and Margaret through a difficult purchase process. Zara was very professional and provided maximum support to achieve the house purchase... Read Full Review

By : 'Cathy'
Services : Sales (As a Buyer)
Sold price : £153
Would you recommend ? : Yes
Postcode : BD18
Zara was very helpful keeping me updated via telephone on the progress of a house i was buying through... Read Full Review
N/A


By : 'Misbah'
Services : Sales (As a Buyer)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BD18
Excellent service. Vey helpful and professional and approachable. Went out of there their way to make the buying process run as smoothly as can... Read Full Review
By : James Roper
15 Aug 2018Thanks for your kind...


By : 'Tim'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BD18
Both Zara and James were great, very helpful and accommodating and I wouldn't hesitate to recommend their services. Zara really helped to push the sale through towards the end and make sure everything kept moving... Read Full Review
By : James Roper
15 Aug 2018Thank you for taking the time to reply! Your kind words are...

By : 'Steven'
Services : Sales (As a Buyer)
Sold price : £151000
Would you recommend ? : Yes
Postcode : BD10
We were first time buyers and Zara helped us with a lot of information she went above and beyond to help us get the right house great service would definitely... Read Full Review
We didn’t have to pay fees

By : 'Gemma'
Services : Sales (As a Buyer)
Sold price : £151
Would you recommend ? : Yes
Postcode : BD10
Zara was very helpful and friendly and did everything to help and more! She got the job done quicker than we could have ever expected! Thank you for all your... Read Full Review
Good


By : 'Mike'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BD10
I have been selling residential properties through Dacres for many years. It is always a positive experience. This time all the branch staff were extremely professional and helpful. Particular praise goes to Margaret Burgess and Zara Liddle. Excellent service ! Very many thanks on another completed ... Read Full Review
Fine
By : Zara Liddle
6 Jul 2018It was a pleasure Mike, I look forward to our next...


By : 'Koysar'
Services : Sales (As a Buyer)
Sold price : £115000
Would you recommend ? : Yes
Postcode : BD18
Zara has helped me purchase me First property the property I have purchased had a lot of interest on it but, because of Zara's fantastic negotiations skills I was able to purchase this property without any issues. Thank you for all your... Read Full Review
Best sales agent by far.

By : 'Christine'
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : LE12
Zara has been absolutely brilliant supporting my 84 year old mother through the sale of our family home and helping with her relocation south to be nearer family. Nothing has been too much trouble. Zara has delivered documents personally to mum and explained to her what she needed in a friendly... Read Full Review
Agents fees are very fair. You would not get this service with an on line agency.
By : Zara Liddle
23 Jun 2018Thank you so much Christine. It's been an absolute pleasure and I'm so happy I have been able to assist your family in what was such a huge decision. I look forward to seeing you...

By : 'Zelko'
Services : Sales (As a Buyer)
Sold price : £122000
Would you recommend ? : Yes
Postcode : BD9
I had a great personalised experience from someone start to finish. The agent Zara who dealt with me was... Read Full Review
N/a


By : 'Gordon'
Services : Sales (As a Vendor)
Sold price : £122
Would you recommend ? : Yes
Postcode : BD9
What can I say, from my first meeting with James to today when I completed has been just superb. Zara has gone above and beyond and has been on the end of the phone when needed her encouragement and support has been immense. My house sold in a matter of days, the office took care of all the... Read Full Review
About what I expected
By : James Roper
26 Jun 2018Thank you for the kind feedback Gordon, we are all delighted that you are pleased with our service and the photography package! All the very best with your onward...


By : 'Judy'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BD15
Excellent professional service from start to finish, Took 6 weeks, used recommended solicitors from Zara and she chased them non stop!! Constant updates right to the end. Very pleases with everyone at the branch, they couldn't do enough for us. Thanks ladies... Read Full Review
Bought property so no fees


By : 'James,'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BD17
Excellent service from Dacre's in Shipley: James managed the initial service, and Zara was wonderful in seeing it all through. It was a relatively simple transaction, but my buyer was a novice (and it seemed like her solicitor was too), and they took longer than I expected... but Zara kept me ... Read Full Review
Good fixed fee.
By : James
2 Mar 2018Many thanks for the kind review! All the very best for the...
By : 'Sugadino'
Services : Sales (As a Buyer)
Sold price : £130000
Would you recommend ? : Yes
Postcode : BD15
I was impressed with the whole team nothing was too much trouble. They were polite and professional with a human touch. The most important aspect from a clients perspective is effective communication and they all excelled at this. Indeed when the sale of our property was problematic the support... Read Full Review
Not applicable.

By : 'Carol'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BD6
Margaret was an absolute gem. She was involved in the Marketing / Viewing stage and had the most professional approach to her job. She understood exactly how I felt about offers etc. I never needed to chase her up for any... Read Full Review
Dacre's fees were very competitive and with far better service.
By : James
15 Feb 2018Thanks Carol! We really appreciate your feedback - what could we have done more for a 5* review? Many thanks for your feedback, its certainly...
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Last updated at 7/26/2018, 9:59:26 AM by allAgents