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Preston, PR1
1.6/5, 14 Reviews
21% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
40% letting fee satisfaction
No Description Found
"The worst estate agent i have ..."
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1 Star Review
By : 'Mag'
Services :
Would you recommend ? : No
Postcode : PR2
21 Jun 2021
People found this helpful0
The worst estate agent i have ever meet, we let the house through them for fully managing the house. the tenants did criminal damage over 2 years and they did not inform anything to use even not sure they did inspection every 6 months. Also very rude and no help or communication from them when asked about it. stay away from them
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Melissa Spencer
William & Mary Day
Experienced landlord
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 100% | £65,000 | £500,000 |
| Lettings | 0% | 40% | £430 | £430 |
Address
Farrell Heyworth
48 Lune Street, Preston, Lancashire
PR1 2NN
01772 203345
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Farrell Heyworth Branches (View All 24)
Goodness knows how this ...
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1 Star Review
By : 'Julie'
Services : Property Management
Sold price : £65000
Would you recommend ? : No
Postcode : PR1
26 Jan 2022
People found this helpful1
Goodness knows how this company get 5-star reviews, as the service I've received on behalf of my 81-year-old mother has been beyond appalling. My mother’s fridge freezer broke between Christmas and new year. I reported the issue via the online reporting system and was informed the... Read Full Review
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Director replied 4 months ...
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1 Star Review
By : 'Peter'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £500000
Would you recommend ? : No
Postcode : PR1
3 Nov 2021
People found this helpful0
Got a reply from a director almost 4 months after my review but not a reply to my complaint. Still didn't offer a viewing on the property that I enquired about that is STILL up for sale. Just HILARIOUS. DEFINITELY the most unprofessional company I have Ever dealt with they have a"... Read Full Review
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The worst estate agent i have ...
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1 Star Review
By : 'Mag'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PR2
21 Jun 2021
People found this helpful0
The worst estate agent i have ever meet, we let the house through them for fully managing the house. the tenants did criminal damage over 2 years and they did not inform anything to use even not sure they did inspection every 6 months. Also very rude and no help or communication from them when... Read Full Review
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Awful customer service by the ...
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1 Star Review
By : 'Melissa'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : PR1
30 Aug 2019
People found this helpful4
Awful customer service by the agent Thomas in Preston, we had to call him and email him all the time to ask for next steps or any document the office needed from us, he never called us or gave us more options, simply he decided to ignore us! 3 weeks waiting people! Asking so many stuff that at the... Read Full Review
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We contacted Farrell Heyworth ...
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5 Star Review
By : 'William'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PR2
15 Aug 2019
People found this helpful1
We contacted Farrell Heyworth Lune Steet Preston regarding a property on the street where we actually live we left a message regarding our interest also expressing our anxiety about it being sold before we had a chance to put an offer on it I was told someone contact me as soon as possible the... Read Full Review
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Inspection ...
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1 Star Review
By : 'Experienced'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : PR1
28 May 2019
People found this helpful3
Asked to do an urgent inspection with a view to advertising the property for re-letting to which they agreed on 15 May with fee quote. On 28 May when I chased them again, they said there had been a misunderstanding within the company and they could not do the work after all.... truly shambolic.... Read Full Review
Comments on Agent Fees
Fees OK for the inspection.
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5 Year Tenant ...
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1 Star Review
By : 'C2Anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : No
12 Jul 2018
People found this helpful7
Let me start by saying this is not the land lords fault but the actual agent company they hired to manage the property i paid 1 years rent up front after the 1 year rental i was never given a renewal contact 3 years later there was an issue with mould this was never delt with and i even complained... Read Full Review
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Very disappointed. Viewed a ...
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1 Star Review
By : 'a'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : PR2
19 Oct 2016
People found this helpful1
Very disappointed. Viewed a property * on 29th of September I paid the fees and provided all the documents I knew that will be needed, even last 6 months of bank statement for both applicants,knowing that this will speed up the income references. After that nobody called me to give updates... Read Full Review
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By : Emma Bedford
18 Nov 2016Dear Customer, Thanks for taking the time to leave our lettings department feedback. Customer service is very important to myself and my colleagues and we take all reviews very seriously. I note...
Worst Estate agent in the ...
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1 Star Review
By : 'Anon'
Services : Letting( As a Tenant )
Rent PCM : £430
Would you recommend ? : No
Postcode : PR2
9 Jun 2016
People found this helpful3
Worst Estate agent in the north west by far! Brilliant at the start but as soon as you start paying them money they offer you no support with repairs and don't answer the phone! I've had a leak in the roof for 3 months and after ringing up a total of 34 times when they said they'll get someone... Read Full Review
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By : Laura Gittins
9 Jun 2016Thank you for taking the time to leave us a review. We have now investigated this matter and believe we have identified the property referred to in this review. We completely understand the...
This estate agents is an ...
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1 Star Review
By : 'Mm'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PR2
16 Dec 2014
People found this helpful5
This estate agents is an absoloute joke dont ring you back dont update you with anything, deny that you have rang them to report things extremely unproffesional manager, was treated with no respect at all had to chase everything cant believe that they are aloowed to still be running the way they... Read Full Review
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These are the most ridiculous ...
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1 Star Review
By : 'Rachaelandjack'
Services : Letting( As a Tenant )
Would you recommend ? : No
28 May 2011
People found this helpful3
These are the most ridiculous excuse for a landlord I have ever come across. Granted it was my first time renting a house but they made it a completely miserable experience. The only time you can get hold of them is when they want something from you. They slap INSANE charges on you for... Read Full Review
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[[EDIT ORIGINAL START]] Very ...
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1 Star Review
By : 'Missy'
Services : Letting( As a Tenant )
Would you recommend ? : No
1 Mar 2011
People found this helpful2
[[EDIT ORIGINAL START]] Very poor service. Brainless idiots, especially the manager. Constantly messed us around and once they had the payment for the property they didnt want to know. our complaints about the property were constantly ignored despite the fact that they had put it in writing what... Read Full Review
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I thank Farrel Heyworth for ...
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5 Star Review
By : 'Contented'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
1 Nov 2010
People found this helpful0
I thank Farrel Heyworth for all the time and care given during my time renting a property... Read Full Review
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Had a very bad experience ...
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1 Star Review
By : 'dingbat'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
26 Oct 2010
People found this helpful4
Had a very bad experience with these people, i dont think they actually know what they are doing.Came out took poor pictures was on the market 3 months nothing at all no enquiries phone calls etc, was then told how low would you go???? The girl on the end of the phone upon calling their office from ... Read Full Review
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