The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 8 Reviews
13% Recommended
0% sales valuation accuracy
33% letting valuation accuracy
14% sales fee satisfaction
14% letting fee satisfaction
By : 'Justine'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £950
Would you recommend ? : No
Postcode : DA12
Would rather stay away those guys! Truly not impressed with their ‘service’ considering how much does it cost! local competition gave us a way better offer.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 14.000000000000002% | £0 | £0 |
| Lettings | 33% | 14.000000000000002% | £550 | £950 |
Caxtons
127 Windmill Street, Gravesend, Kent
DA12 1BL
01474 330890
By : 'Justine'
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : No
Postcode : DA12
Would rather stay away those guys! Truly not impressed with their ‘service’ considering how much does it cost! local competition gave us a way better... Read Full Review
By : 'John'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : DA12
Shocking bad company and staff. Terrible service. From the beginning to the end of the contract. There was a catalogue of lies and arrogance. Do not use them to manged your property with this lot, totally unprofessional. Tenants in exchange beware - you'll be seeking legal advice and be out... Read Full Review
By : David Gurton
20 Jan 2021This is the umpteenth time you have posted the same review on multiple sites. It is false and misleading. Please remove your reviews to avoid the necessity of us having to pursue the...
By : 'Ward'
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : BR1
I wasn't receiving invoices from from Caxtons which they only send via post. So they decided to instruct solicitors to get the money from me. The solicitors managed to send me an email and a letter to my other address asking for full payment plus £500 admin fees. I challenged... Read Full Review
By : 'Brett'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : DA12
This agency is unwilling to fix problems around the property which is their responsibility. The management are extremely rude and have been rude on the phone and via email communications. I rented a flat from that this agency for 6 years, managed as part of a block*. One of their employees has... Read Full Review
By : Amelia Pavey
21 Aug 2020We have seen your review which regrettably is malicious and your comments are false. We ask that you remove your review otherwise regrettably we will have no alternative but to instruct a solicitor...
By : 'Becena'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : DA7
I've been trying to rent a place from them with months. Every time I call them someone is on holiday or something else, and they say will give me call back and hang up. Calling every day - no results. I missed so many opportunities because of them. Just awful, have no words to describe how... Read Full Review
By : 'Suzie'
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : DA16
This company not only haven't managed the site but their dodgy outsourced contractors caused damages to our remote parking gate, couldn't even fix the simplest things by using a duct tape for heavy doors hinges repairs. Moreover their service is virtual.We've been asking for... Read Full Review
By : 'Terry'
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : CT4
We are trying to change management agent from Caxtons to an alternative agent due to the number of complaints from residents in relation to the poor service received. Gave notice in July and we are now November without accounts or relevant information being handed over so making it impossible to ... Read Full Review
By : 'O'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : DA1
At first this company was ok to get through to. However towards the later stages their micro aggression and r* started slipping through in their processes and lies. To all my fellow black people don't bother using them because not only will they butcher your name intentionally they'll lie ... Read Full Review
By : Amelia Pavey
18 Nov 2019Dear Ms Abe We are sorry you feel this way, but we have strict guidelines in which we have to adhere to....
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents