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Sunningdale, SL5
1.8/5, 5 Reviews
20% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
"We were very disappointed by..."
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1 Star Review
By : 'Victoria'
Services :
Would you recommend ? : No
10 Nov 2012
People found this helpful4
We were very disappointed by the service we received from this agent. We paid a full deposit and one month's rent to secure a property. This was held for 11 days by the agent. We were then advised that the landlord had withdrawn the property. We then found out the property was owned by an employee of the agent, the landlord was trying to sell a second property so held back on signing the tenancy agreement with us as he knew he might want to move into the property we had paid a deposit for himself. We feel very strongly that we were used as a fall back for the landlord in case the sale did not proceed and this employee was allowedto use his position within the company to his personal advantage. This whole process went on for about 3 weeks and we were then left with no where to live. It is action's like this that give Estate Agents/Letting Agents a bad name. We complained to the Manager but they did not investigate our complaint fully so we have contacted the Ombudsman.
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Victoria Wright
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £1,150 | £1,150 |
Address
Chancellors
London Road, Sunningdale, Berkshire
SL5 0DP
01344 620163, 01344 876487
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Chancellors Branches (View All 54)
Efficient and ...
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5 Star Review
By : 'D'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU20
26 Jun 2018
People found this helpful0
As a recent buyer of a property in Windlesham, I found dealing with the Sunningdale branch of Chancellors incredibly user friendly. We were first shown around by James Fothergill, who, even after the offer was made and accepted was quite happy to meet us at the property and let us measure up for... Read Full Review
Comments on Agent Fees
Normal rates of fees charged by this agent
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I am still distraught after ...
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1 Star Review
By : 'Yas'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : SL1
25 Oct 2017
People found this helpful2
I am still distraught after my experience with Chancellors. On 11/10/2017 I viewed a property in Slough. The same day I made an offer which was accepted. On the 13/10/17 my guarantor and I were supposed to receive the Experian tenancy background checking application form. I did receive it, however ... Read Full Review
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Chancellors Sunningdale are ...
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1 Star Review
By : 'Mr'
Services : Surveying
Would you recommend ? : No
Postcode : SL5
26 Jun 2017
People found this helpful0
Chancellors Sunningdale are fixing their sign boards on peoples properties without permission or verification and then leave them there. When it is reported they ignore the complaint and do not return calls. They fixed a sign board to my fence with bolts and when told were not bothered about the... Read Full Review
Comments on Agent Fees
nil
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Before I signed the contract ...
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1 Star Review
By : 'Amy'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SL1
28 Oct 2016
People found this helpful1
Before I signed the contract with Chancellors to sell our house, David, who came to value our house, was extremely personable and friendly and even told me how honest he is. That should have sent alarms bells ringing. As soon as I had signed the contract, it became very difficult to contact him... Read Full Review
Comments on Agent Fees
The fees agreed were actually reasonable at 1%. The only positive thing about this estate agent.
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We were very disappointed by ...
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1 Star Review
By : 'Victoria'
Services : Letting( As a Tenant )
Would you recommend ? : No
10 Nov 2012
People found this helpful4
We were very disappointed by the service we received from this agent. We paid a full deposit and one month's rent to secure a property. This was held for 11 days by the agent. We were then advised that the landlord had withdrawn the property. We then found out the property was owned by an... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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