Before I signed the contract with Chancellors to sell our house, David, who came to value our house, was extremely personable and friendly and even told me how honest he is. That should have sent alarms bells ringing. As soon as I had signed the contract, it became very difficult to contact him or anyone else in the office. I wasn't even given a copy of the contract I had just signed and the terms about selling after termination of the contract were not clearly highlighted to me, along with a few other terms of contract. I had to chase to get the photographer to take photos of our house and then I had to chase to get a copy of the brochure to approve before it went live and then I had to chase to actually get it online. My first week with Chancellors was hard work and I started to wonder what I would actually be paying them for. They seemed completely disinterested in selling our house and we only had six viewings in eight weeks and that included an open day where they only had two appointments booked. Since terminating the contract I have been sent a list of people introduced to our property and advised that should any of them make an offer on our house we will be liable to pay fees to Chancellors. The 'introductions' were actually just the repeated, automated emails all people receive who have registered with an estate agent and are completely ineffective as I also receive these same emails with houses I have discounted several times. They are beyond useless and I would avoid buying or selling anything with Chancellors.