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Chancellors

4.6/5, 519 Reviews
83% Recommended

60% sales valuation accuracy

57% letting valuation accuracy

60% sales fee satisfaction

60% letting fee satisfaction

Contact Us
The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Bald
win & Bright offices in Herefordshire and Mid Wales.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales60.00%60%£60,000£2,017,500
Lettings57%60%£311£4,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
335955119622742161492
Address

Chancellors
15 Notting Hill GateLondon, Greater London
W11 3JQ
020 7727 7227

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

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Chancellors Branches (View All 54)
Totally ...

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1 Star Review

By : 'Poppy'
Branch : Bracknell, 1 Station Square
Services : Sales (Prospective Vendor/Buyer)
Sold price : £500000
Would you recommend ? : No
Postcode : OX7

3 Oct 2025
People found this helpful

I don't know where to start with how appalling Chancellors have been. Low responsiveness, ignoring my (very polite) emails, unprofessional and rude staff abd zero sympathy or kindness when the seller pulled out at the 11th hour. They refused time and again to contact the seller with my very valid ... Read Full Review

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Extremely Poor Service Over ...

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1 Star Review

By : 'Linda'
Branch : Woking Guildford, 38 Commercial Way
Services : 17
Sold price : £1400
Would you recommend ? : No
Postcode : GU21

17 Sept 2025
People found this helpful

Extremely Poor Service Over 10 Years Extremely Poor Service Over 10 Years – Overseas Landlords Beware I used Chancellors Letting Agents over 10 years, giving them ample opportunity to manage my UK property I was based in Los Angeles. Unfortunately, their service consistently fell far below ... Read Full Review

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Absolutely do not use!! ...

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1 Star Review

By : 'Kevin'
Branch : Banbury, 1 Horse Fair
Services : 7
Would you recommend ? : No
Postcode : OX16

2 Aug 2025
People found this helpful

Absolutely do not use!! Daughter was told 5pm on Friday, the day before she was due to collect keys, that the landlord had not signed the contract. Daughter was left homeless, she doesn’t drive and had nowhere to store her belongings she booked into a hotel. Staff member in Banbury said nothing ... Read Full Review

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Five stars - No ...

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5 Star Review

By : 'Sengendo'
Branch : Bicester, 46 Market Square
Services : 2
Sold price : £1550
Would you recommend ? : Yes
Postcode : OX26

17 Jul 2025
People found this helpful

"I had an outstanding experience with this property team from start to finish. They were professional, knowledgeable, and incredibly supportive throughout the entire process. Whether it was answering my questions promptly, providing honest advice, or handling paperwork efficiently, they made ... Read Full Review


Comments on Agent Fees

Fair

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Run ...

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1 Star Review

By : 'Doesn't'
Branch : High Wycombe, 2 Crendon Street
Services : Letting (As a Tenant)
Would you recommend ? : No

28 May 2025
People found this helpful

DO NOT TRUST [Chancellors Estate Agents] – Dangerous, Discriminatory, and Completely Corrupt This is not just a negative review—this is a warning. I am a vulnerable tenant with hidden disabilities and what I have experienced at the hands of [Chancellors Estate Agents] and my landlord has been ... Read Full Review

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Don’t waste your time… they ...

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1 Star Review

By : 'CC'
Branch : London N3, 336 Regents Park Road
Services : 3
Would you recommend ? : No
Postcode : NW9

24 May 2025
People found this helpful

Awful communication, zero passion or professionalism in trying to sell my property in London. Didn’t know what they were doing from the beginning till we gave notice. Their lack of competence meant I lost a buyer and didn’t even receive an apology, only excuses, washing their hands on the whole ... Read Full Review

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Underwhelmed by the poor ...

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1 Star Review

By : 'Anonymous'
Branch : Leominster, 16 Broad Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : HR6

19 Apr 2025
People found this helpful1

Underwhelmed by the poor service we received. Lack of experience, dishonesty and poor at correspondence. When you give the 'mandatory' 28 days notice to quit the contract the dishonesty claim they will remain fully committed to you the duration of the notice, we heard nothing at all from the first ... Read Full Review


Comments on Agent Fees

Just as well we didn't have to pay!

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By : Charlotte T

10 May 2025

Chancellors Bracknell and all surrounding areas. The worst service. Dishonest, lack of experience, poor communication, multiple errors and quite frankly they need to be investigated. They ask for...


Unethical & Misleading ...

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1 Star Review
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By : 'Bhoomika'
Branch : Hemel Hempstead, 178 Marlowes
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : HP2

12 Feb 2025
People found this helpful1

I wish I could give a zero review but that's not an option. Chancellors when we gave our property to sell promised us quick deal but as time went their sales progression agent Ruby Irving gave us excuses and lies giving different reasons such third party survey and issues with remortgage only after ... Read Full Review

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Terrible! ...

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1 Star Review

By : 'Lidia'
Branch : Headington Oxford, 107 London Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : OX4

31 Jan 2025
People found this helpful0

Never rent or buy with Chancellors! Houses have hidden faults; what you get is not what you signed up . We’ve been tricked to commit money before we could see the final state of the house – which was terrible, nowhere near ready takeover. Chancellors are ignoring our requests. And all this after a ... Read Full Review

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ROGUE TRADERS ILLEGAL SELLING ...

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1 Star Review
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By : 'Rebecca'
Branch : Richmond, 23 The Quadrant
Services : Letting (As a Owner)
Rent PCM : £315000
Would you recommend ? : No
Postcode : TW9

3 Dec 2024
People found this helpful0

ROGUE TRADERS ILLEGAL SELLING MISLEADING EXPLOITING buyers. Sell peoperty illefally there are 5 strikes against the Scot lee the so calked MD is reflective the same standards all the other known agents were decent and proffessional to act but, Scot lee pretend to normalise abuse, violance and ... Read Full Review

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terrible experience as a ...

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1 Star Review

By : 'Fabio'
Branch : Sunbury-on-thames, 1 Staines Road West
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : TW13

22 Nov 2024
People found this helpful0

terrible experience as a landlord. The Sunbury team (West London) were very poor in managing my property, porr communication, basic mistakes (wrong keys, missed appointments, lack of professionalism overall). I would never use them ... Read Full Review

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Very ...

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5 Star Review
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By : 'JP'
Branch : Bicester, 46 Market Square
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : OX26

20 Aug 2024
People found this helpful0

Richard and Zsofia were extremely helpful for me and my housemate finding a property swiftly and provided great communication ... Read Full Review

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Phenomenal ...

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5 Star Review
UserName

UserName

By : 'Grace'
Branch : Chesham, 64 The Broadway
Services : Sales (As a Vendor)
Sold price : £700000
Would you recommend ? : Yes
Postcode : HP5

17 Jul 2024
People found this helpful1

3rd purchase via chancellors and 2nd sale. Cannot fault them at all- we had viewings booked ahead of marketing our house- they got us heaps of viewings- lots of offers and we sold our property within a week (to the first person that viewed!). Called us after every single viewing with feedback. ... Read Full Review

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Chancellors as a estate agent ...

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1 Star Review

By : 'Jakub'
Branch : Newbury, 46 Northbrook Street
Services : Letting (As a Owner)
Rent PCM : £150000
Would you recommend ? : No
Postcode : RG14

9 Jul 2024
People found this helpful1

Chancellors as a estate agent for landlords is appalling. I am with them for a year and a half. Very poor communications, their statement reports are just so user unfriendly - firstly they only come in PDF - you wont get the Excel version as they dont support it apparently, secondly every item is ... Read Full Review

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Professional agents in ...

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5 Star Review
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By : 'Mohammed'
Branch : Chesham, 64 The Broadway
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : HP5

31 May 2024
People found this helpful0

Callum has been really professional all through the process. He promptly facilitated the communication between the vendor and myself for booking a viewing as well as all through the offer process. He issued written confirmations of every step speedily and professionally. I'd highly recommend ... Read Full Review

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As the out reviews have said ...

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1 Star Review
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By : 'Steve'
Branch : Reading, 46 Market Place
Services : Sales (As a Vendor)
Sold price : £295000
Would you recommend ? : No
Postcode : RG4

22 Apr 2024
People found this helpful1

As the out reviews have said avoid at all costs i was told on 4 occasions it was going to exchange , all lies not even a chance of it strung along and after 4 month told from my solicitor that nothing had been done for 4 months it has cost me in the region of 20k in costs because of the delay i ... Read Full Review

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Would not recommend for ...

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1 Star Review

By : 'L'
Branch : Chipping Norton, 7 Market Place
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : OX7

15 Apr 2024
People found this helpful1

Would not recommend for landlords at all. The initial contact with Chancellors was via Kayleigh who was great. Shortly after signing our agreement however, we started getting passed around the houses, making it impossible to keep track of email chains or speak to anyone with decent ... Read Full Review

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Frustrated is an ...

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1 Star Review

By : 'Zara'
Branch : Wokingham, 8 Broad St
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG40

15 Apr 2024
People found this helpful1

Frustrated is an underestimation. After speaking to 4 people at the Wokingham Branch, sending in emails as well as being assured a manager would contact me, nothing.......Will definitely not get any of our business whether buying or selling. No customer ... Read Full Review

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Excellent! ...

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5 Star Review
UserName

By : 'Sarah'
Branch : Bicester, 46 Market Square
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : OX26

16 Dec 2023
People found this helpful0

Fantastic communication throughout, Alistair and his team at the Bicester office have been totally amazing throughout transaction, best estate agents around, highly ... Read Full Review

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Excellent ...

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5 Star Review
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UserName

By : 'Funmi'
Branch : Bicester, 46 Market Square
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : OX25

14 Dec 2023
People found this helpful0

Excellent Service Zsofia, Richard and the team were very helpful. They called us to check if we were still looking each week while also booking us viewings as soon as some properties comes on the market. They were so nice, helpful and friendly. So thank you for finding a property for ... Read Full Review

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1 - 20 of 519 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 6/11/2019, 10:14:59 AM by allAgents

Awards won by Chancellors

Regional Awards Won by Chancellors

Individual Branch Awards

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