I don't know where to start with how appalling Chancellors have been. Low responsiveness, ignoring my (very polite) emails, unprofessional and rude staff abd zero sympathy or kindness when the seller pulled out at the 11th hour. They refused time and again to contact the seller with my very valid... Read Full Review

Chancellors have "managed" a property for my family in NW London for the past few years . Aside from awful levels of incompetence, we continually find ourselves dealing with different people in different departments, all of whom are experts in telling us what they cannot do and why,... Read Full Review

I am really happy with venora performance about my house producers because she is really helpful to explain everything nicely .I am really really happy she is fabulous... Read Full Review

We've had great experience being assist by Chancellor's, especially the credit goes out to Venora Fernandes who was patient, well-informed and a true problem solver. When you buy a home, especially your first one, you would want to be in capable hands. It gives you the satisfaction... Read Full Review

Venora Fernandes has been very responsive and caring as our point of contact for selling our property. She has always been very responsive and has always provided an update throughout the process of our sales... Read Full Review

Terrible customer service. Difficult to get hold of, don't return calls or emails in a timely manner. Terrible advertising. Making excuses for property not selling when they clearly just haven't made much of an effort with it as similar properties are having no issue selling with other... Read Full Review

Absolutely gutted with this agency. Very poor customer service, poor communication. They fail to reply in time, just ignoring any comments or complaints. They fail to inform you about rent increases in time, it takes them 2 days to reply to your email... Anything the tenant requests remains... Read Full Review

would give 0 stars, they where terrible, no customer service, data breach with giving out my personal number, mismanaged my... Read Full Review

If I could give no stars, I would. Appalling service from their property management team and I was not allowed to speak to a manager. My Tenants money has not been forwarded to me as per my contract with... Read Full Review

Because I am Romanian, I do not give the deposit of £ 1500 and I find different reasons. Mrs O'Connor is talking to me very badly and she does not want to solve my situation. My English is not very good, but they say I don't understand. With all the evidence I have, I find reasons to stop ... Read Full Review

I handed out my keys on the 25th of November, and not even today I haven't received my deposit back. First they asked for £118 from my deposit, I refused; then they asked for £250 from my deposit, claiming the money for things that we agreed between us and the landlord that we could have in... Read Full Review

NEVER EVER USE CHANCELLORS!! Chancellors manage my last rented property and I can honestly say I have yet to have a positive experience. I informed my property manager of me moving out and conducting a tenancy swap in writing on the 8th May 2019 and to this date (22nd August) the swap has still... Read Full Review

This has got to be the worst Estate Agents out there. Not only do they lie with ease, forget they had told the same lie before and then repeat it a year later, if you want to rent property from them....please watch out. We rented a house from these Estate Agents in Bracknell about 1 year ago. ... Read Full Review

I am a landlord and Chancellors estate agents are not paying my rental money with a proper tenancy agreement with Chancellors The Chancellors head office team paid wrongly to the previous land lord (Same tenants continuing in the property since I bought this property) and CHANCELLORS are... Read Full Review

Long saga of multiple calls, emails, unanswered questions, repeat the cycle, for what should have been a couple of months of work and marketing and has extended for more than half a year. Individuals are pleasant and sometimes knowledgeable but no one appears accountable for anything or prepared to ... Read Full Review

While Chancellors have some great staff in their actual branches, some being better than others, the head office is a complete joke. Poor listening and communication skills make life as a landlord (and for the tenants) 100x harder than it's ever been. Too many cooks leads to no attention to... Read Full Review

As a renter, In hindsight would not use them again. The contract is too much in their favour. They are poor communicators and got the rental charges quite wrong in their favour. I was in fact always well ahead in rental payments. It was eventually corrected but not soon enough such that it might ... Read Full Review

Again frustrated by their complete incompetence. They must be the worst employer too as I am always dealing with someone different - which is probably why things dont get... Read Full Review

Rented a flat in Abingdon. Had a rat came from under the sink Main water outlet into the property ate doors and food. 3 days of cleaning and bleach the agent got a vermin inspector out the rat was caught once poison was taken each day after work more cleaning when I finally moved out this year... Read Full Review

Horrendous lettings agency. It's been over 5 weeks since I moved out and my deposit hasn't been returned. All the agency fees go where? You get dismissed at every opportunity - even by managers and I hate chasing up payments. AVOID AT ALL... Read Full Review