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Headington Oxford, Oxford OX3

2.1/5, 29 Reviews
28% Recommended

33% sales valuation accuracy

60% letting valuation accuracy

33% sales fee satisfaction

36% letting fee satisfaction

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"Terrible!..."

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1 Star Review

By : 'Lidia'
Services : Letting(As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : OX4

31 Jan 2025
People found this helpful0

Never rent or buy with Chancellors! Houses have hidden faults; what you get is not what you signed up . We’ve been tricked to commit money before we could see the final state of the house – which was terrible, nowhere near ready takeover. Chancellors are ignoring our requests. And all this after a long and troublesome procedure, with appalling (mis)communication between the numerous incompetent people and external companies employed by them. Wish we hadn’t even approached them. We were dealing with Chancellors East Oxford office (not in the dropdown menu)

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales33.00%33%£365,000£450,000
Lettings60%36%£500£1,550
Address

Chancellors
107 London RoadOxford, Oxfordshire
OX3 9HZ
01865 763464, 01865 765000

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Chancellors Branches (View All 54)
Terrible! ...

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1 Star Review

By : 'Lidia'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : OX4

31 Jan 2025
People found this helpful0

Never rent or buy with Chancellors! Houses have hidden faults; what you get is not what you signed up . We’ve been tricked to commit money before we could see the final state of the house – which was terrible, nowhere near ready takeover. Chancellors are ignoring our requests. And all this after a ... Read Full Review

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Chancellors force buyers to ...

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1 Star Review

By : 'Jennifer'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £450000
Would you recommend ? : No
Postcode : OX3

22 Nov 2023
People found this helpful2

Chancellors force buyers to pay huge £80 for ID and checks on you as a buyer This was in August ! Absolutely disgrace, I went on to buy a different house with another agent becuause of this. Unscrupulous agents ripping everyone off with this DO NOT USE THIS... Read Full Review

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This appalling company and ...

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1 Star Review

By : 'T'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : OX1

21 Sept 2023
People found this helpful4

This appalling company and branch deserve negative stars.every single thing they touch is incompetent and unprofessional. Staff have no clue how to manage property. Far worse than having no agent at all. They should be ashamed of the pathetic service they... Read Full Review

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Excellent ...

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5 Star Review
UserName

By : 'Vanessa'
Services : Letting( As a Owner )
Rent PCM : £365000
Would you recommend ? : Yes
Postcode : OX3

25 Jul 2022
People found this helpful0

Excellent staff . Very professional. Have previously sold another property for with ease. Fetched more than the asking price. Highly recommended. Currently seale going through... Read Full Review

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I have had the poorest ...

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1 Star Review
UserName

By : 'Ozlem'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : OX3

27 Jun 2022
People found this helpful0

have had the poorest experience with Chancellors' Headington office, especially with someone called Olivia Barry whom sounded very professional and helpful in the beginning and literally ghosted me as had happened with her former colleague named Tiago in the previous week. I don't even... Read Full Review

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Wasim is Chancellors! ...

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5 Star Review
UserName

By : 'Umar'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : OX4

8 Jun 2022
People found this helpful0

Wasim is Chancellors! Fantastic advice. His approach from the initial valuation to securing us a buyer has been first class. Look no further, if you need a knowledgable local estate agent with traditional... Read Full Review

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This terrible Estate Agency ...

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1 Star Review

By : 'Nooshin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3

15 Oct 2021
People found this helpful0

This terrible Estate Agency has no commitment to reply customers. personnel is so rude, zero respect towards customers. Major delays in responses via email. I have just wasted my time with this agency.They have a habit of hanging up the phone mid sentence and won't let the customer talk. ... Read Full Review

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If there is a zero option, I ...

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1 Star Review

By : 'Yun'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX3

14 Nov 2020
People found this helpful1

If there is a zero option, I would tick that one. I would like to share my experience here to stop more people being tricked by them. Their staff called me and tricked me into their agreement as he did not tell me there is T&CS came with the offer. What I was told on the phone and in the ... Read Full Review

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If possible , I would give ...

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1 Star Review

By : 'Ozi'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DN32

12 Nov 2020
People found this helpful0

If possible , I would give zero stars. I called oxford branch to know a bit more about a property. 4 hours later still have no news. It is not rocket science is it? One property on the market, more than one year and all i am asking some more photos and simple questions. They told me that they are... Read Full Review

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Be very careful to see the ...

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1 Star Review

By : 'Nicholas'
Services : Letting( As a Owner )
Rent PCM : £1550
Would you recommend ? : No
Postcode : OX3

18 Mar 2020
People found this helpful5

Be very careful to see the full written contract before engaging this agent. What you are told on the phone or by email is not binding - the full contract comes from head office in Bracknell. I found that the verbal description of the terms and costs was wrong but received the contract 2 days... Read Full Review

Comments (1)Was this helpful?:

By : Yunny

10 Nov 2020

Dear Nicholas, I am going through the exactly the same experience as yours with the slippery lot. I have never signed the paper agreement with them. But they are still trying to charge me fee! What...

Lack Communication skills and ...

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2 Star Review

By : 'Elizabeth'
Services : Letting( As a Tenant )
Rent PCM : £1275
Would you recommend ? : No
Postcode : OX3

23 Jan 2020
People found this helpful3

Lack Communication skills and empathy. They only get two stars because as awful as they are to deal with I have actually experienced worse only one other time. The structure for this company seems to be to hire a lot of people who have the responsibility to do only one thing each, no one ever seems ... Read Full Review

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Avoid ...

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1 Star Review

By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3

28 Oct 2019
People found this helpful1

Tenants for 12 months. Absolutely awful experience from start to finish. Incorrect keys, unclean property, took months for deposit to be returned when left. Avoid at all... Read Full Review

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Respectless in every ...

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1 Star Review

By : 'Jorne'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX3

14 Oct 2019
People found this helpful1

Look for other agencies or rent out in private. First of all, they are the most unreachable ever, unable to communicate properly. They organised a viewing without letting us know in advance. They were suddenly in front of the house with 15 people on a Saturday morning. In another occasion, they... Read Full Review

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Absolute worst salesman and ...

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1 Star Review

By : 'Daniel'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : OX3

21 Aug 2019
People found this helpful0

The absolute worst agency I’ve ever heard of Me and my wife were trying to rent a flat in headington, we spoke to a guy named Sherko, we scheduled to see the house on Monday, we loved the house so much that we were ready to make an offer, all we needed was to see it I asked my boss... Read Full Review

Comments (0)Was this helpful?:
Great Job Wasim Bought our ...

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5 Star Review
UserName

By : 'Lola'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX3

14 Nov 2017
People found this helpful0

Great Job Wasim Bought our house this month & very happy with the service given by Wasim. Very helpfull on... Read Full Review


Comments on Agent Fees

Amazing

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Hi I bought my house with ...

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5 Star Review
UserName

By : 'Armando26'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX3

10 Nov 2017
People found this helpful0

Hi I bought my house with chancellors the team was very good wasim afsar as very good help as with everything many... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Terrible! When we moved we ...

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1 Star Review
UserName

By : 'Giulia'
Services : Letting( As a Tenant )
Rent PCM : £1325
Would you recommend ? : No
Postcode : OX9

15 Jul 2017
People found this helpful0

Terrible! When we moved we found previous tenants stuff in the house including a professional mincer, probably stolen (!) Supermarket baskets, and wardrobe full of old and weird stuff. Half of the lights in the house don't work and we can't use the shower. I have been ignored so far. So... Read Full Review


Comments on Agent Fees

A lot of money for no service

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Horrific experiences - tardy ...

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1 Star Review

By : 'NotAgain'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : OX3

23 Sept 2016
People found this helpful0

Horrific experiences - tardy to broken boilers, our back door was broken for a month (and allowed entry to all, so we couldn't move in for a month). They and the Landlord declined to push back the move-in date, thus losing �1100 of rent. The property wasn't cleaned twice and we ended up... Read Full Review


Comments on Agent Fees

As with all estate agent fees - extortionate.

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I have been renting with ...

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5 Star Review

By : 'OxfordTenant'
Services : Letting( As a Tenant )
Rent PCM : £1095
Would you recommend ? : Yes
Postcode : OX3

7 Aug 2014
People found this helpful0

I have been renting with Chancellors for 6 months now. From the start, they have been professional and efficient. Because we only had a week between the viewing and the move-in date, they arranged everything from inventory to our contract to a move-in appointment within a couple of days, and they... Read Full Review

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It would be very convenient ...

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1 Star Review
UserName

By : 'Michael'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : No
Postcode : OX37

4 Jul 2014
People found this helpful0

It would be very convenient if Chancellors did something about the process of finishing the tenancy agreement. I was told to contact the landlord for the check out, I had to give him the keys. I find incredible the amount we pay in fees to chancellors when they are doing nothing. Since the keys and ... Read Full Review


Comments on Agent Fees

we had to call arrange everything directly with the landlord the only time we had contact with chancellors was to do the viewing and to pay the fees. unacceptable to have to arrange the check out process without any involvement of cahncellors. luckily the landlord was amazing.

Comments (1)Was this helpful?:

By : Chancellors HQ

10 Jul 2014

I am sorry to learn that there was some confusion surrounding the chain of events that took place at the end of your tenancy. Your landlord has opted to manage the property himself, and as such he ...

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