The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 41 Reviews
100% Recommended
95% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction

Alison
By : 'Jeremy'
Services :
Would you recommend ? : Yes
Postcode : HG3
Alison earned her keep throughout the process. She communicated well with us and was particularly helpful once we were moving to completion, chasing solicitors on our behalf. I do think the initial valuation was inaccurate (too high) and this hindered the sale initially but this was not Alison's call.
The fees were reasonable, particularly as it took a while to sell the house.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 100% | £65,000 | £540,000 |
| Lettings | 0% | 0% | £0 | £0 |
Dacre Son & Hartley
13 High Street, Pateley Bridge, North Yorkshire
HG3 5AP
01423 711 010

By : 'Weatherhead'
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : HG3
We have just completed on a flat sale that has taken much longer then we thought. Throughout this process Alison has been invaluable in her offering of help and going over and above to ensure that this sale was near completion. Without Alison I dont think this would have taken place. Cannot thank... Read Full Review
The fees have been earned ten times over during this sale!


By : 'Paul'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HG3
Alison and Jane were superb. Their customer service is outstanding - not only with our house purchase but helping us to find architects, builders etc. We would have no hesitation in strongly recommending Dacres in Pateley to buy or sell a... Read Full Review
N/A

By : 'Christine'
Services : Sales( As a Vendor )
Sold price : £540000
Would you recommend ? : Yes
Postcode : HG35
Thanks to Alison for completing our sale, we had a lot of highs and lows but we got there in the end - mainly due to Alison keeping in touch with everyone in the chain and chasing up... Read Full Review
By : Alison Reilly
21 Nov 2018Thank you Christine for your kind words. I am glad we got there in the end especially with having such a lengthy chain...


By : 'Susan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HG3
Both Alison & Jane were exceptional in helping me find my new home. With the property I eventually bought Alison kept in touch, communicated well and was patient and helpful during the difficult waiting periods. She provided names of surveyors and tradespeople and went the extra mile to try... Read Full Review

By : 'Sandra'
Services : 20
Would you recommend ? : Yes
Postcode : HG3
We have nothing but praise for Alison. From start to finish she has done her utmost to move the process along, often going the extra mile and showing boundless enthusiasm and initiative. Hopefully we won't be selling in a long while but if we do we will certainly be contacting... Read Full Review
N/A only buying
By : Alison
18 Oct 2018It has been my pleasure Sandra assisting you along the way. I look forward to seeing you again when you collect your...

By : 'E'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HG3
Through a long, drawn out purchase and sale (via Skipton Office) Alison was unfailingly cheerful and encouraging. She chased everyone involved, kept up appropriate pressure and celebrated with me when we finally... Read Full Review
As expected.

By : 'E'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HG3
Through a long, drawn out purchase and sale (via Skipton Office) Alison was unfailingly cheerful and encouraging. She chased everyone involved, kept up appropriate pressure and celebrated with me when we finally... Read Full Review
As expected.
By : Alison Reilly
2 Oct 2018Thank you for your kind comments Elizabeth. I was glad to be able to help, I hope your settling in well. Best Wishes...


By : 'Andy'
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : HG3
Selling my late parents' property and living 75 miles away was made easy by the helpfulness and professionalism of both Alison and Jane. They did everything on my behalf regarding the sale to the point I did not have to travel to the house, even taking the final meter readings on the day of... Read Full Review
I think 1% is reasonable although the VAT does bump up the final cost!


By : 'Sue'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HG3
Thank you to everyone at Pateley Bridge for helping with our sale. We were updated at every stage during the process and feel the customer service given was excellent, especially from Alison who worked hard with all parties to ensure the process ran... Read Full Review
A great price for a great service.

By : 'Jeremy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HG3
Alison earned her keep throughout the process. She communicated well with us and was particularly helpful once we were moving to completion, chasing solicitors on our behalf. I do think the initial valuation was inaccurate (too high) and this hindered the sale initially but this was not... Read Full Review
The fees were reasonable, particularly as it took a while to sell the house.

By : 'Angela'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HG3
Alison is professional,responsive and extremely helpful and provided an excellent link between us and the vendors. Alison is clearly an excellent asset to Dacre Son and... Read Full Review

By : 'Steven'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HG3
Alison and her team were first class on my property purchase in North Yorkshire. They know the market well and take good care of their customers. If you are looking to buy a property in North Yorkshire, I highly recommend Alison and her... Read Full Review

By : 'Tom'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HG3
Alison worked tirelessly to ensure a smooth and successful completion. When the going got tough Alison kept a cool head, worked tenaciously and kept everything on... Read Full Review

By : 'Pam'
Services : Sales( As a Buyer )
Sold price : £182000
Would you recommend ? : Yes
Postcode : HG3
I have dealt with both Hayley and Alison in the purchase of a cottage in Glasshouses. In my experience both ladies have displayed not only professionalism but a very friendly and extrememly helpful attitiude, for which I am grateful... Read Full Review

By : 'Greenhow'
Services : Sales( As a Vendor )
Sold price : £178000
Would you recommend ? : Yes
Postcode : HG3
Alison and her team have been truly excellent in handling the sale our property. We could not have asked for better communication with an eye for detail and would recommend them to anyone wanting to sell a property in... Read Full Review
Acceptable for the effort expended on our behalf by Alison and the team

By : 'PK'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HG3
Alison and her team were friendly, professional and very helpful. Since the purchase of the property was mostly carried out from the United States, I greatly appreciated Alison's helpful guidance through the... Read Full Review
The fees were reasonable.

By : 'Julie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HG3
Professional, excellent local knowledge, would only use this office if we were to move agaim. Very happy with the service from beginning to end. Many... Read Full Review

By : 'SJ'
Services : Sales( As a Buyer )
Sold price : £445000
Would you recommend ? : Yes
Postcode : HG3
We have been delighted with the service we have received from Alison and the team - professional, friendly, helpful, communicative. We brought a property in Pateley whilst living out of the area. Alison kept us informed, gave us advice and drove the purchase through. A delay in our purchase... Read Full Review

By : 'VJHG'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HG3
Alison Reilly has worked her socks off to make the sale of my property go smoothly. She has done an excellent job and I would certainly recommend the Pateley office to anybody wishing to buy or sell in this... Read Full Review
The fees are well in line with other Agents
By : 'Annie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HG3
I would like to say a big thank you to all the staff especially Alison for all there help during my recent house sale and purchase,they were all extremely helpful and... Read Full Review
Good
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk
Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors
If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org
If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 9/18/2017, 8:43:29 AM by allAgents