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London, NW5
1/5, 7 Reviews
0% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
0% sales fee satisfaction
99% letting fee satisfaction
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"I was dealing with Christian..."
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1 Star Review
christian
By : 'Ross'
Services :
Rent PCM : £1750
Would you recommend ? : No
Postcode : NW1
21 Jul 2017
People found this helpful2
I was dealing with Christian from Kentish Town. Unprofessional from the start, didnt reply to emails, was unreachable on phone. I was in the process of letting, and after 3 weeks, and my references had been paid for plus first weeks rent held by them in addition to 6 months rent, plus another 6 weeks deposit... they told me I couldnt move in because the electrics were not up to standard and they couldnt persuade the landlord to fix (even though contracts had been signed). THREE days before I am due to move in. Have no other accommodation sorted. Highly unprofessional. He also sent me someone else's passport as an example of the quality he expected me to send - DPA violation.
Comments on Agent Fees
Bad - took our money then had to refund. Made ridiculous deadlines that they couldn't even stick to themselves!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £0 | £0 |
| Lettings | 50% | 99% | £1,750 | £1,750 |
Address
Martyn Gerrard
304 Kentish Town Road, London, Greater London
NW5 2TH
020 7267 3737
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
By : 'GT'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NW5
15 Feb 2021
People found this helpful0
Completely misleading information given during the viewing by the agent. He told us the Landlord would have accepted easily 125£ less than the asking rent price and provided some furniture if reasonable requests. He also told us the flat was available within 2 weeks from the visit. We... Read Full Review
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Avoid at all ...
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1 Star Review
By : 'Simon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N7
19 Aug 2020
People found this helpful1
We rented the property through Martyn Gerrard, the experience up to move in was pretty poor but the standard of London estate agents. Slow with contract and responding to anything. When things got really bad was when we moved in, we were provided with one set of keys between the two tenants and... Read Full Review
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Worst agency I've ever ...
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1 Star Review
By : 'S'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW5
27 Jul 2020
People found this helpful1
Worse agency I've ever dealt with! First of all I asked a couple of times the agent if the flat was managed by the agency receiving an affermative answer. We had positive past experience with another agency and preferred not to deal with landlords. Turns out the flat is not managed by the... Read Full Review
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I was dealing with Christian ...
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1 Star Review
By : 'Ross'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1750
Would you recommend ? : No
Postcode : NW1
21 Jul 2017
People found this helpful2
I was dealing with Christian from Kentish Town. Unprofessional from the start, didnt reply to emails, was unreachable on phone. I was in the process of letting, and after 3 weeks, and my references had been paid for plus first weeks rent held by them in addition to 6 months rent, plus another 6... Read Full Review
Comments on Agent Fees
Bad - took our money then had to refund. Made ridiculous deadlines that they couldn't even stick to themselves!
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Oh dear: a chapter of ...
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1 Star Review
By : 'NNA'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : N7
16 Feb 2017
People found this helpful19
Oh dear: a chapter of disasters; starting with Anna calling in sick half an hour before the viewing time (bacon saved on this occasion by Lauren coming to the rescue), continuing through inadequate floor plans (no dimensions; not added even after we pointed this out) and culminating in our being... Read Full Review
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I recently went through the ...
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1 Star Review
By : 'Kentishtowner'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NW5
5 Dec 2014
People found this helpful14
I recently went through the nightmare of selling my property through Martyn Gerrard in Kentish Town. Anthony Wilkinson-Denny was my main contact. Very little feedback from any viewings, overvalued my property just to get it on the market, not one phone call/email to keep me updated on progress... Read Full Review
Comments on Agent Fees
Above average and certainly not good value for money.
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They did manage to sell my ...
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1 Star Review
By : 'first'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : N7
17 Jul 2013
People found this helpful9
They did manage to sell my property to a cash purchaser, but offered no guidance or support in buying, even when all they had to do was tell other agents what a good purchaser I was, in one case an agent next door to their offices. Eventually I lost my purchaser, and said that it was the... Read Full Review
What agent could do to change your mind?
I expected them to show an interest in setting up a chain with me at the bottom. I expected them to offer my flat to someone on their waiting list, to move forward slowly They relied only in the Internet portals then had 6 people in in one day..one offering, but apparently no one else. The presentation of the offer lacked gravitas, in part because the staff are too young.. I needed to find some where to move to..the cash purchaser was good, but in a hurry, and in today\'s market a first time buyer wold have been a better bet given the difficulty in finding somewhere to go to wrong buyer, poorly managed, by young staff who are in it for a quick kill with no idea of service..
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