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1/5, 9 Reviews
0% Recommended
33% sales valuation accuracy
100% letting valuation accuracy
0% sales fee satisfaction
60% letting fee satisfaction
By : 'Very'
Services :
Would you recommend ? : No
Postcode : CT10
I travelled from Chelmsford to view an apartment in Broadstairs. I made an offer the same day and from then on the service I received was the worst I have ever received from an Estate Agent. Dan Woodward claims he does not leave messages on the phone as it it his policy not to do so, so I was completely unaware that my offer had not been accepted. I also needed advice about a top up mortgage but again heard nothing until I called them. When I eventually got a phone call from them on Thursday 11th August I was assured I would get a call the following day. Again nothing. I checked on line to see that the apartment had been removed. I called today to be told an offer had been accepted. At no time did anyone from this Estate agent keep me informed. It is very bad customer service.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33.00% | 0% | £0 | £0 |
| Lettings | 100% | 60% | £695 | £695 |
Miles & Barr
123 High Street, Broadstairs, Kent
CT10 1NQ
01843 888444
By : 'Josie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CT
Absolutely terrible service would definitely avoid receptionist is the rudest person I've ever spoken to on the telephone and sales team dont return calls appalling... Read Full Review
By : 'Louise'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT14
One star is quite generous. I cannot possibly express just bad Miles & Barr are. It would be easy to think this is just a rant from a disgruntled tenant but after the time, money and love that was put into our property we have been treated like something someone has stepped in. We have... Read Full Review
By : 'Unhappy'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CT10
After reading the poor reviews not only on the Broadstairs branch but all Miles and Barr branches, i am glad to see that its not just us that recieved such bad service, lies, unprofessionalism, poor communication and bad attitudes from this company. I would not recommend using this company at all, ... Read Full Review
By : 'Rosie'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : CT10
DO NOT USE MILES AND BARR TO RENT A PROPERTY. Absolutely awful- we were left with no shower for over a month with zero compensation and were kept completely out of the loop this entire time, despite regularly phoning them asking for a timescale. After handing notice in to leave our flat, only 2... Read Full Review
Expensive.
By : 'Becci'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CT10
Awful service. Staff have no self-awareness. Made a couple of complaints, Manager spoke to me and said he'd look in to things and come back to me - never did. When chased said he didn't realise he needed to call back. We gave notice of just over 3 weeks as they tied us in to a 20 week... Read Full Review
High fees for low service.
By : 'Mike'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT8
Had some problems with a property rented from these guys, seems they just take your money and never mantain it!! Do not rent from these... Read Full Review
By : 'Not'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : 8
I bought my property from Miles & Barr and can only say that their communication skills are very poor. Every time I called they either didn't answer the phone or were training and calls were diverted to their Head Office, who either didn't pass on messages or the branch just... Read Full Review
By : 'Roberto'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT9
Peggiore agenzia! Chiavi lasciate il 31 agosto e oggi, 13 settembre, ancora non abbiamo la caparra indietro! La sconsiglio a chiunque! Non rispondono nemmeno alle mail! Translation by Google: Worst agency! Left on August 31 and today, September 13, we still do not have the deposit back! I cannot ... Read Full Review
By : 'Very'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CT10
I travelled from Chelmsford to view an apartment in Broadstairs. I made an offer the same day and from then on the service I received was the worst I have ever received from an Estate Agent. Dan Woodward claims he does not leave messages on the phone as it it his policy not to do so, so I was... Read Full Review
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Last updated at 11/13/2017, 10:11:31 AM by allAgents