By : 'Ms' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CT14
26 Apr 2024
People found this helpful2
Avoid. Misrepresent valuation to get business. Not one viewing. 1 cancelled and 1 time waster aka unconfirmed. Want you to sell on the cheap. Have an unfair term in the contract which is unenforceable having taken legal advice. Please avoid agents that offer a higher... Read Full Review
Avoid. Misrepresent valuation to get business. Not one viewing. 1 cancelled and 1 time waster aka unconfirmed. Want you to sell on the cheap. Have an unfair term in the contract which is unenforceable having taken legal advice. Please avoid agents that offer a higher valuation.
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Best agent we have ever ...
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5 Star Review
By : 'Jake' Services : Sales( As a Buyer ) Sold price : £610000 Would you recommend ? : Yes Postcode : CT14
19 Sept 2023
People found this helpful0
We have just agreed to purchase a property from Miles and Barr in Deal, and we can't fault them on anything, we were lucky enough to get Jade from the branch to come out on the initial viewing and she was everything you could want in an agent, non pushy, informative and personable, myself and ... Read Full Review
We have just agreed to purchase a property from Miles and Barr in Deal, and we can't fault them on anything, we were lucky enough to get Jade from the branch to come out on the initial viewing and she was everything you could want in an agent, non pushy, informative and personable, myself and my wife have been in contact throughout the process with Jade and she has gone above and beyond to make this move happen for us.
We feel very lucky to have had Jade involved in this process from the start. Thank you Jade
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This is an absolutely ...
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1 Star Review
By : 'Unhappy' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No
24 Dec 2015
People found this helpful9
This is an absolutely shocking company. I believe I was constantly lied to when buying a house from them..I agreed a price and was told it was off the market, I then asked to meet vendors to ask some questions, they arranged meeting, then called it off saying vendors were shy and feeling... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 24th Dec 2015
This is an absolutely shocking company. I believe I was constantly lied to when buying a house from them..I agreed a price and was told it was off the market, I then asked to meet vendors to ask some questions, they arranged meeting, then called it off saying vendors were shy and feeling pressured..I was assured by Rebecca to go ahead with £750 survey, I LUCKILY CANCELLED IT..the next day I was told the deal had fallen through, and that another agent had knocked on Vendors door and told them they had undersold..I asked who, but got nowhere...I was then told it was now off the market..shocking unprofessional people.
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This sale has taken nearly 4 ...
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1 Star Review
By : 'linda' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : CT14
1 Aug 2014
People found this helpful6
This sale has taken nearly 4 months, they use their own in house Solicitors, Boys and Maughan, who are almost as inefficient as they are. There was no chain on this property as it was a probate sale. I have worked in Solicitors for 20 years and have never seen such ineptitude as this Estate Agent ... Read Full Review
Comments on Agent Fees
They only deserve half a percent they have not done enough to earn any more
Services : Sales( As a Vendor )Date: 31st Jul 2014
This sale has taken nearly 4 months, they use their own in house Solicitors, Boys and Maughan, who are almost as inefficient as they are. There was no chain on this property as it was a probate sale. I have worked in Solicitors for 20 years and have never seen such ineptitude as this Estate Agent and their Solicitors. I also told them categorically that I did not want a buy to let investor to buy this house. I wanted it sold as a home for someone to love. Amanda let slip that it has indeed been sold to a buy to let investor! They never phone you back and do not reply to letters or emails. Today was completion and they have not sent their bill to my Solicitors, I phoned and asked why, they sent it to the wrong address. You could not make this up.
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AVOID AVOID AVOID.
we are a ...
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1 Star Review
By : 'Jessical' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : CT15
8 Aug 2013
People found this helpful4
AVOID AVOID AVOID.
we are a couple who have moved down to deal from Swansea in Wales.
Firstly the estate agent josh sent us an email with what was meant to be all the paper work they needed for us to move in to the property and our move in date was the 29th of July or near this date we had an... Read Full Review
Services : Letting( As a Tenant )Date: 7th Aug 2013
AVOID AVOID AVOID. we are a couple who have moved down to deal from Swansea in Wales. Firstly the estate agent josh sent us an email with what was meant to be all the paper work they needed for us to move in to the property and our move in date was the 29th of July or near this date we had an email saying they needed more documents from us and the move in date was changed to the 2 no of August on the 1st of August they came back saying they needed even more paper work and were asking for ridiculous things. The date was then changed to the 2nd of August but just as we thought they rang us on that day saying it would be impossible as they needed MORE things from us ie bank statements even though they had already received them. We actually drove the 5 hours down to deal and were turned away and given no help what so ever from the agency. Joshua wickenden is very patronising and rude I advise anyone do not go with this company. Fortunately we found another estate agency which the following day (after we stayed at a b&b) found and got us into a property within 4 hours! Miles and Barr couldn't even sort it out with 3 weeks!! Avoid at all cost!!
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This was the e-mail I ...
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1 Star Review
By : 'Lost' Services : Letting( Property Management ) Would you recommend ? : No Postcode : CT15
26 Mar 2013
People found this helpful2
This was the e-mail I received on the 12th November 2012........ It is now 26th March 2013. I guess he's still extremely busy. We've now instructed our solicitor to handle the problems we've had with this company.
Dear Mrs Lewis,
I have asked Simon Thompson (Miles and Barr) to please... Read Full Review
What agent could do to change your mind?
1. Managed our property under the terms originally agreed.
2. Returned money owed to us.
3. Returned items of furniture that they said they would store for us.
4. Reported structural issues about our property - these problems which we were not informed about led to us selling the property at a substantial loss.
Services : Letting( Property Management )Date: 26th Mar 2013
This was the e-mail I received on the 12th November 2012........ It is now 26th March 2013. I guess he's still extremely busy. We've now instructed our solicitor to handle the problems we've had with this company.
Dear Mrs Lewis,
I have asked Simon Thompson (Miles and Barr) to please email you as the vast majority of the issues you have raised need to be dealt with by him including the deposit return.
I spoke with him at length last week as I am conscious that you have been very patient and do need a full response.
Simon assured me that he would email you and copy me in but he did explain that he was extremely busy. I have copied him in on this email in the hope that he will now reply to you. Please feel free to email him directly.
Kind regards,
Vicki
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Should have known when we had ...
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1 Star Review
By : 'Stockleigh' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : CT15
13 Dec 2012
People found this helpful4
Should have known when we had to completly redraft our own sale particulars. We have just bought and sold through this agent, when you contact them the stock answer is "he is on the phone" and "he will call you back", then you get no call and have to call again. their excuse and ... Read Full Review
Services : Sales( As a Vendor )Date: 13th Dec 2012
Should have known when we had to completly redraft our own sale particulars. We have just bought and sold through this agent, when you contact them the stock answer is "he is on the phone" and "he will call you back", then you get no call and have to call again. their excuse and there are many of them is "that they have been out of the office". they seem to have no drive for progressing the sale, we spent the whole time chasing the sale ourselves, they allowed our vendor to go back on what had been agreed and just fobbed us off the whole time with "there's nothing we can do" all in all we paid alot of money for a sub-standard service having bought and sold 10+ propertys over 15 years these are by far the worst estate agents we have had the misfortune to deal with.
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Last updated at 11/13/2017, 8:41:24 AM by allAgents