Rettie & Co

Great customer service from very knowledgeable staff. Kept me informed every step of the way. Marketing documents were excellent. I would highly recommend their ... Read Full Review

Treated very poorly when desperately trying to secure a flat viewing for a place I was desperate to rent. Called withing 30 minutes of the property being listed, to be informed a viewing could not be arranged yet but left my name and number. No response for 2 weeks so call back to try and ... Read Full Review

I can't choose one of the staff members because at Rettie & Co they seem to have a great team. Whoever I have talked to during our 3 1/2 years as tenants, have always been helpful, professional and very friendly. Matters have been dealt with promptly and I feel that I am listened to and valued ... Read Full Review

I have used the Rettie Edinburgh letting services for four years and would highly recommend them. They have always found excellent tenants and my property has never been empty. They offer an efficient, personnel, competitive and professional service. I would not use any other agent in ... Read Full Review

I recently sold my flat through Retties in Edinburgh and I found them excellent. Fiona Lance was super. I had one offer from a buyer for my flat who on first appearances seemed excellent however as the completion date came and went we realised when no missives were signed that they were very ... Read Full Review

I have put my property up for sale in February and the first problem was the signeage was poor and mini signs at end of lane , yes a lane and when i phoned to question the poor sign was told that normal signs were not preferred by the council,, this is at a dead end street and at the very end if ... Read Full Review

Dear Fiona, Just a short note to say thanks to you and the rest of the team at Rettie's for the way you handled our recent sale. The whole process for us was extremely easy with Rettie's managing everything including the viewings seamlessly. We were particularly pleased with the standard of the ... Read Full Review

This is the worst company I have ever had to deal with. A complete lack of communication and false promises. The art of passing the buck and futile excuses has reached levels that a third world dictator would be proud of. If anyone is waiting payment for monies owed don't expect prompt payment. ... Read Full Review

I recently used Rettie and Co to sell my flat in Stockbridge. It was a very easy experience and the staff were very knowledgable and helpful. My main dealings were with Gavin Smith and Caroline Mackinnon and they were great to deal with. They kept me informed of all relevant information throughout ... Read Full Review

Over the years I've moved 10 times .... This is the first time I've used RETTIE both for sale and purchase . The level of service , facilitation and follow through was first class . My sale was particularly protracted and stressful, their management of issues ,knowledge of the Edinburgh market and ... Read Full Review

We were serious customers, having bought our next (new) house through another Retties . Our house is very saleable. We had a visit from the Melrose surveyor who confirmed this. He had already promised to e-mail his details to us before he came, but didn't. He looked over our house, understood ... Read Full Review

Beware! Beware! We recently agreed to purchase a property in Edinburgh and Rettie & Co. were the selling agent. To cut a long story short, we were gazumped and Rettie did very little to help! If you ever have to deal with them, I would ask the company if they follow a published code of ... Read Full Review

What I liked about Alana was the speed and efficiency she dealt with my requests and enquiries. We wanted to get our rented property on the market quickly and there were a few maintenance issues to be addressed which she dealt with very promptly and ... Read Full Review

Contacted Rettie to view a property in the £3000PCM range. Impossible to arrange a viewing and agent never returned phone calls. Level of service very poor. Ultimately went ... Read Full Review

By far my worst experience of renting a property. Rettie & Co are a complete joke. It is difficult knowing where to begin... On moving into the property initial problems found included a broken washing machine, faulty boiler and all our storage space still filled with junk left by the previous ... Read Full Review

I am a agent to deal with everything for overseas families who come to stay in Edinburgh. One of my services is to arrange rather highend properties for them. I deal about 10 properties a year and have more than 10 years of experience in the field. I usually use other property agencies who I have ... Read Full Review

The service from the team at Rettie & Co was excellent. The handled the letting of the property as well as the sale and at all times were very professional and supportive. I would have no hesitation in recommending them to prospective ... Read Full Review

Gavin Smith at Rettie & Co has done a fantastic job in selling my flat on The Shore in Edinburgh in a short period of time and getting the money I wanted for it! He has gone out of his way on many occasions to help me with this as I live in London and so I was concerned this was going to be a ... Read Full Review

Was cheated roughly £700 by this company through a twisted deposit scam. Absolutely disgusting human beings. Do not trust anything as they will screw you when you leave their ... Read Full Review

We have been interested in buying a property marketed by Retties. Nightmare! The property questionnaire is a joke, full of untruths (mostly to the disadvantage of the seller, unwitting fool)! Impossible to get an answer to an email. Makes me feel they are trying to hide something but I suspect they ... Read Full Review