Rettie & Co

Rettie lettings avoid it like the plague, i wish i could give them -1 stars as the service was so poor. We thought they were the best and we were happy to pay stress free service, instead we had the property vacant months and lost quite a lot of money felt snubbed by so called “portfolio agents” ... Read Full Review

Had an appointment with Rettie' Shawlands mortgage advisor who was extremely rude in saying my partner and I couldn't afford a flat and stated we wouldn't be able to compete with “60% of the population working in public service including lawyers, drs and Tech people” despite my ... Read Full Review

We letted two consecutive flats with Rettie over the past 6 years, both with Emma as our letting agent. We have nothing but stellar things to say about both Rettie and Emma! Both flats were fabulous, in great shape and looked after carefully by Rettie. Rettie was easy to work with and gave us ... Read Full Review

Were generally okay throught our renting period, however don't use this service if you aren't willing to fight tooth and nail for a fair share of your deposit back. As a flat we never expected to get 100% of the deposit back; however, they were adamant that they needed to charge us over ... Read Full Review

Drove 500 miles to view a property booked for a week - unbeknown to me it went under offer and the viewing was cancelled but i was not informed - the lovely Joanne of the Edinburgh office "forgot" to ,inform me! Not very professional and i am out of pocket hundreds of pounds! Never, ... Read Full Review

Rettie manage rental properties for me. The service they provide is terrible. My emails go unanswered, sometimes for weeks. If I don't chase them then nothing gets done. I'm paying for a full management service but it feels like I have to micro-mange them. There are plenty of other ... Read Full Review

We're moving to Edinburgh from London and need to find a furnished flat quickly as our house sale completes in mid August. It's a tight timescale and having little experience of the rental market we've relied on lettings agents in Edinburgh to help us. Far and away the most ... Read Full Review

Confirmed viewing on the same day and never showed up. We called at the flat and they said "Oh yeah oops we're not gonna do the viewing in the ... Read Full Review

I cannot recommend rettie enough.We moved in to Edinburgh from abroad and we had 5 star service throughout our entire experience. Stayed for 3 years in one property, whenever we had problems rettie promptly resolved them for us. We had 3 pets and committed to pay professional cleaning service, got ... Read Full Review

5 months after our house going on market the most we have been offered is home value Whenever try to get in touch with them one out of two times goes to answer phone not very professional It was Rettie who advised us who to go for home report full of flannel how good they were now saying home ... Read Full Review

I don't know what the property code of conduct in Scotland is but rettie accepted our bid for a property on the closing date and it was months later I discovered that they had also accepted a bid from another party. So there were two winning bids instead of one!? Whoever sold their property ... Read Full Review

Bought a house recently via Retties. However, was then gazumped by a cash bidder later in needless circumstances. Morally repugnant behaviour and the only Edinburgh firm that seem to indulge in this behaviour as we recently contacted another company in Edinburgh, ***, about buying a house and even ... Read Full Review

Nearly 4 weeks after moving out of our property and we still haven't received the refund of our deposit. They are very quick to contact you while you are a tenant and they want something done, not so much when you have moved ... Read Full Review

Unscrupulous sharks. Bought a property with Rettie as the selling agent for the sellers. Constantly harangued my solicitor regarding sale of our property even though it has only been on the market a week or so. Never put the bought property under offer as we organized our mortgage and sale which ... Read Full Review

Do not rent using Rettie, they will try to lay claim to your deposit at end of tenancy. Luckily we have the necessary proof to illustrate that the claims were unfounded to the lettings protection service. Unethical and unprofessional, * who has shown us nothing but contempt in our opinion. I ... Read Full Review

From the moment I first went to Rettie's in Berwick to discuss the sale of my late Father's house until after the sale I was consistently impressed with the professional, efficient and sensitive way Paddy handled everything. He gave me honest advice on all matters and guided me ... Read Full Review

We entrusted our property to Rettie for 6 years. Upon taking the property back we found substantial damage to the house caused by the tenant's cats. Rettie's response? Complete and utter disinterest. In my view they breached their duty of care. I would not recommend this firm to ... Read Full Review

Anne, Jamie, and their team did a wonderful job of selling my flat in the West End of Glasgow. They were very professional, and went out of their way to help me throughout the whole process. I give them the highest ... Read Full Review

We rented an unfurnished flat for a year as a family home inbetween selling and buying properties. Overall we were unhappy with the experience and would advise anyone in our position against using Retties. In fact we moved out the moment our lease expired and rented a nearby Air bnb for the ... Read Full Review

Nice people to deal with, efficient, pleasant and helpful.Best Edinburgh flat hunting experience by far. There are some agencies who seem to take potential customers for granted.This is not one of them. 5 ... Read Full Review