mov8 Real Estate

1 Star – Extremely Poor Experience, Formal Complaint Submitted We recently purchased a property where Mov8 acted as the sellers’ solicitors, and the experience has been extremely disappointing. After moving in, we identified several serious issues: * Boiler had not been serviced as stated in the ... Read Full Review

Cowboys, take your money to sell your property and do very little. Never sold my property and continues hazzle to pay for the job they never did plus charging for every single viewing separately at £30 each when in initial quote said it was per block. Initial valuation far from reality to get you ... Read Full Review

Avoid, Avoid, Avoid at all costs. Absolute cowboys and time wasters. Misled the chain I was in and now chain has fallen apart and I am having re market my property. So unprofessional and not taken responsibility or accountability for not completing their due diligence checks! Will be taking this ... Read Full Review

Please, do not use move8 Edinburgh if you are purchasing a property. Nightmare!! I offered for a property may 2022. When you are offering you deal with a negotiator via phone call. She took all the details, asked if I was happy with the HR and said yes. There was a number 2 on the HR re ... Read Full Review

Never use Mov8 solicitor services I am a First Time buyer and I had very-very negative experience with Mov8 for solicitor process. Despite chasing the team from almost two months, they kept telling me that all is okay and just 3 days before the deed date, they informed that documents are not ready ... Read Full Review

Third time Mov8 have sold a property for us and the service has been excellent each time. We were ready to accept the first offer we got but they suggested holding out for a higher offer so we took their advice - eventually sold for 22% over asking price! We were delighted, especially since a ... Read Full Review

I sold a flat in rental flat in Edinburgh while living in London and Mov8 came recommended for this, but turned out to be simply the worst customer service experience I have ever had. To detail their spectacular and repeated failures would take much too long, but here are a few highlights. 1. ... Read Full Review

Agree with everyone on here that they are a truly disreputable firm operating under the nose of the Law Society. On the bright side, a friend has just let me know that they are going out of business very soon, so we will be rid of ... Read Full Review

Unprofessional, unethical,non-transparent, bully, poor communication, my conveyancing price got changed 4 times after accepting initial quote , initially attractive price and service to trap me then all other extra charges,poor customer service and bully attitude two days before the completion day ... Read Full Review

Where to start.... There is a serious lack of communication between their sales agents, I had several missed appointments and every viewer bar none complained about them. I had an hour long conversation with 1 viewer who said whenever he applied to view ANY mov8 property there was a problem of one ... Read Full Review

Read their reviews on Trustpilot and thought wow, I should have come here first. A farce from beginning to end. They cost me at least £5000 as I took a lower price just to be done with it all.The reviews on their website have to be fake, not a chance in hell did I get anywhere near that ... Read Full Review

Truly awful service when we sold our flat in Corstorphine. We were misinformed from beginning to end. Quite a few incidents occured that left us with absolutely no faith in Mov8, I am involved in the property market through work so know the process and what to expect and I was totally shocked at ... Read Full Review

Dozens of phone calls, countless emails. 3 times the number of no show viewings than actual viewings. From one day to the next another person dealing in some way with sale. Almost impossible to get to speak to who you want when YOU make the call?? Excuse after endless excuse for all issues rather ... Read Full Review

I have never had such unprofessional service. They allocate a member of their team to manage your sale but you can never get hold of them. You leave messages and they never call u back. They do very little to sell your property. The service is very poor they took over a week to respond to my buyers ... Read Full Review

I have never come across such blatant disinterest and lack of customer service as experienced with mov8. While you may save a few quid but you will almost certainly lose potential sales on your property too. The agents are rude, have no customer skills and the most basic to no knowledge of the ... Read Full Review

I contacted Mov8 to sell my property after being recommended them by a couple of people. Ross Sneddon attended to carry out an appraisal and initial valuation. I was rather shocked by his total lack of knowledge for the area, pricing of flats sold, even knowing about property that was being ... Read Full Review

I have never left a bad review for a business before but I have neber experienced such awful service. From day one we have had nothing but terrible issues from Mov8. I have just had to deal with my 5th group of viewers who showed up with no warning from Mov8. Luckily I was in but the flat was in ... Read Full Review

I used mov8 as they are a fixed price estate agent. From the beginning the schedule was showing my neighbours rotting carport and my front door. They did not offer to reprint this. When I did get an offer on the house it took 24 hours to relay this to me and then when I accepted it was not relayed ... Read Full Review

They say you get what you pay for... if you go for these people you will end up with a firm that has pretty much zero internal or external communication and requires constant reminders to do the most basic things, about which they then frequently forget. I have done a lot of buying and selling ... Read Full Review

What can I say? I went with this company last year. Quick to respond daily and then I paid with card. Valuation spokesman came round and the photographer. a few weeks passed and nothing. I had to call to remind them in case they had forgotten about me. Eventually a month passed and we got the house ... Read Full Review