The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 7 Reviews
0% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
0% letting fee satisfaction
By : 'Sharon hamilton'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : G768
Please, do not use move8 Edinburgh if you are purchasing a property. Nightmare!! I offered for a property may 2022. When you are offering you deal with a negotiator via phone call. She took all the details, asked if I was happy with the HR and said yes. There was a number 2 on the HR re dampness and wood boring insects, purchasers were advised to book a preservation company to have a look. My offer was accepted and I was appointed a trainee solicitor. He wasn't the best, slow to get back to me, even when I asked simple questions he would say I will get back to you, I chased him up quite a bit. When the money laundering was complete, I called the estate agent selling the house asking if I could now arrange for the preservation comany to get access, I was told "no access allowed, this should have been a condition of your offer". I was gobsmacked. It went downhill from there. My solicitor said not up to them to advise me of this, I should have known!!! I didn't know, I am not a solicitor, that's what I was paying them for. The sellers would not allow access for the preservation company, I said to my solicitor at that point, I think I am going to have to pull out, I didn't know the extent of the dampness etc and it wold be extremely risky for me to go ahead, he carried on at that point doing work towards me buying the property, goodness knows why. Long story short I had to pull out of buying the property, my ideal house, in a superb location, I had also left a superb final salary pension scheme to help finance it. Two weeks later I received a bill from move8. I called and complained, they said they had done nothing wrong. I didn't pay the bill. Fast forward 14 months I received a reminder for the bill. Called them again advising I am going to the law society, if I dont pay they are putting it in the hands of a debt collecting agency. Hind sight is a wonderful thing. If I had gone to my local solicitor she would have sat me down face to face and gone over the HR , thiscertainly would not have happened. A warning to people who are considering using them....please don't. They see useless, they gave me absolutely no help or advice. I ended up losing the home of my dreams, my pension and now have to pay a bill, a bill for no help at all. They should be ashamed of themselves. I am in the process of making a formal complaint with law society, fingers crossed. This is an honest review.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 33% | £190,000 | £195,000 |
| Lettings | 0% | 0% | £0 | £0 |
mov8 Real Estate
6 Redheughs Rigg, Edinburgh, City of Edinburgh
EH12 9DQ
0345 646 0208
By : 'Robyn'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : EH6
1 Star – Extremely Poor Experience, Formal Complaint Submitted We recently purchased a property where Mov8 acted as the sellers’ solicitors, and the experience has been extremely disappointing. After moving in, we identified several serious issues: * Boiler had not been serviced as stated in the ... Read Full Review
By : 'Lynsey'
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
Postcode : G44
Avoid, Avoid, Avoid at all costs. Absolute cowboys and time wasters. Misled the chain I was in and now chain has fallen apart and I am having re market my property. So unprofessional and not taken responsibility or accountability for not completing their due diligence checks! Will be taking this... Read Full Review
By : 'Sharon'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : G768
Please, do not use move8 Edinburgh if you are purchasing a property. Nightmare!! I offered for a property may 2022. When you are offering you deal with a negotiator via phone call. She took all the details, asked if I was happy with the HR and said yes. There was a number 2 on the HR re... Read Full Review
By : 'buyer'
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
Postcode : EH11
Never use Mov8 solicitor services I am a First Time buyer and I had very-very negative experience with Mov8 for solicitor process. Despite chasing the team from almost two months, they kept telling me that all is okay and just 3 days before the deed date, they informed that documents are not ready ... Read Full Review
By : 'Stuart'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : EH6
I sold a flat in rental flat in Edinburgh while living in London and Mov8 came recommended for this, but turned out to be simply the worst customer service experience I have ever had. To detail their spectacular and repeated failures would take much too long, but here are a few highlights. 1.... Read Full Review
By : 'billy'
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : No
Postcode : EH6
Where to start.... There is a serious lack of communication between their sales agents, I had several missed appointments and every viewer bar none complained about them. I had an hour long conversation with 1 viewer who said whenever he applied to view ANY mov8 property there was a problem of one ... Read Full Review
By : 'Russell'
Services : Sales (As a Vendor)
Sold price : £190000
Would you recommend ? : No
Postcode : EH6
Read their reviews on Trustpilot and thought wow, I should have come here first. A farce from beginning to end. They cost me at least £5000 as I took a lower price just to be done with it all.The reviews on their website have to be fake, not a chance in hell did I get anywhere near that... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 9/24/2019, 3:03:31 AM by allAgents