The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 7 Reviews
0% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
0% letting fee satisfaction
By : 'Stuart'
Services : Sales(I sold a property using them)
Would you recommend ? : No
Postcode : EH6
I sold a flat in rental flat in Edinburgh while living in London and Mov8 came recommended for this, but turned out to be simply the worst customer service experience I have ever had. To detail their spectacular and repeated failures would take much too long, but here are a few highlights. 1. Visited on more than 1 occasion and found the ceiling leaking but did not inform me, leading to the ceiling completely collapsing. 2. Failed to sell the flat between September and July (minus a month for repairs). I came up and found a buyer myself in a week. 3. Relocated office to the Gyle and expected me to meet them there whenever a meeting was proposed. 4. My account admin left their employ and I was not informed until I tried to phone him and was told he had left. 5. Tried to charge me for schedules which were never supplied. 6. Lost track of my keys until the day of sale and had to direct the buyer to a boiler repair company who still had them. As you can imagine I didn't want the buyer to know about the repairs. 1 star is 2 stars too many for this shower of utterly incompetent muppets.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 33% | £190,000 | £195,000 |
| Lettings | 0% | 0% | £0 | £0 |
mov8 Real Estate
6 Redheughs Rigg, Edinburgh, City of Edinburgh
EH12 9DQ
0345 646 0208
By : 'Robyn'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : EH6
1 Star – Extremely Poor Experience, Formal Complaint Submitted We recently purchased a property where Mov8 acted as the sellers’ solicitors, and the experience has been extremely disappointing. After moving in, we identified several serious issues: * Boiler had not been serviced as stated in the ... Read Full Review
By : 'Lynsey'
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
Postcode : G44
Avoid, Avoid, Avoid at all costs. Absolute cowboys and time wasters. Misled the chain I was in and now chain has fallen apart and I am having re market my property. So unprofessional and not taken responsibility or accountability for not completing their due diligence checks! Will be taking this... Read Full Review
By : 'Sharon'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : G768
Please, do not use move8 Edinburgh if you are purchasing a property. Nightmare!! I offered for a property may 2022. When you are offering you deal with a negotiator via phone call. She took all the details, asked if I was happy with the HR and said yes. There was a number 2 on the HR re... Read Full Review
By : 'buyer'
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
Postcode : EH11
Never use Mov8 solicitor services I am a First Time buyer and I had very-very negative experience with Mov8 for solicitor process. Despite chasing the team from almost two months, they kept telling me that all is okay and just 3 days before the deed date, they informed that documents are not ready ... Read Full Review
By : 'Stuart'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : EH6
I sold a flat in rental flat in Edinburgh while living in London and Mov8 came recommended for this, but turned out to be simply the worst customer service experience I have ever had. To detail their spectacular and repeated failures would take much too long, but here are a few highlights. 1.... Read Full Review
By : 'billy'
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : No
Postcode : EH6
Where to start.... There is a serious lack of communication between their sales agents, I had several missed appointments and every viewer bar none complained about them. I had an hour long conversation with 1 viewer who said whenever he applied to view ANY mov8 property there was a problem of one ... Read Full Review
By : 'Russell'
Services : Sales (As a Vendor)
Sold price : £190000
Would you recommend ? : No
Postcode : EH6
Read their reviews on Trustpilot and thought wow, I should have come here first. A farce from beginning to end. They cost me at least £5000 as I took a lower price just to be done with it all.The reviews on their website have to be fake, not a chance in hell did I get anywhere near that... Read Full Review
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Last updated at 9/24/2019, 3:03:31 AM by allAgents