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The UK's Largest Customer Review Website for the Property Industry

2.7/5, 13 Reviews
33% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 33% | £160,000 | £160,000 |
| Lettings | 0% | 33% | £675 | £675 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 7 | 2 | 0 | 0 | 0 | 0 | 2 |
Morgans
33 East Port, Dunfermline, Fife
KY12 7JE
01383 620222

By : 'Happy'
Branch : Dunfermline, 33 East Port
Services : Sales (As a Vendor)
Sold price : £160000
Would you recommend ? : Yes
Postcode : KY13
Brilliant all round. I could not be happier with everyone at the Kinross branch. The staff were friendly, efficient, knowledgeable and very helpful. I genuinely enjoyed the interactions with everyone involved; The estate agent Steven McHardy was great to work with & easy to like. The ... Read Full Review
By : 'Wash'
Branch : Dunfermline, 33 East Port
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : KY12
Really poor service. Feel they could set a closing date instead with so much so called interest in a property. On more than one occasion booked a viewing only to told it sold, even though I explicitly stated I would be happy to put in an ... Read Full Review
By : 'NotMorgans'
Branch : Leeds, 75 Otley Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : LS17
If you want no call backs - YES If you want to leave voicemails with no reply - YES If you want an attitude/accusations in response to a complaint - YES Although regulated by the The Property Ombudsman (tpos.co.uk), any complaints will be directed back to the lettings agent- don't waste ... Read Full Review
Not applicable
By : 'Victoria'
Branch : Dunfermline, 33 East Port
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY12
Never got informed that my viewing got cancelled. Found out online that property I'm interested in is no longer available. Waited till late afternoon next day for a phone call from them which never happen and deiced to contact them myself. They confirmed property being no longer available and ... Read Full Review
When wanted to view a property had to open an profile, I'm not entirely OK with idea of them storage my details like: address, email, phone, etc just because I want to view a rental property. However I initially called requesting one which I found out dates weren't suitable so they called again to check in if they can help.
By : 'Sad'
Branch : Leeds, 75 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS16
They are very helpful and nice when you visit the property and you feel happy until you pay the fees and agree with the rent. After that, it's a nightmare! Charged nonsense fees on move out, they took almost £300 from my bond on things that come out after the checkout inspection. Don't ... Read Full Review


By : 'Victim'
Branch : Leeds, 1 Dock Street
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : LS11
Agents obviously doesn't talk to each other and reply like I don't know what she told you but I just see there... without a confirming of the situation. So don't believe what one of them tells you because second one doesn't care ! One of the problem was they lost flat's documentation so first they ... Read Full Review
bad
By : 'h14'
Branch : Leeds, 75 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS
I have rented with Morgans before, but only through their city centre office. My experiences mean I would not recommend them again and certainly not have any dealings with their headingley office. When maintenance issues were reported, they wrote incorrect information meaning that it took weeks ... Read Full Review
Agent could have dealt with complaints and sought to deliver a service to tenants as well as landlords. Agent could also deal with maintenance issues appropriately and in timely way.
By : 'h14'
Branch : Leeds, 75 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS
I have rented with Morgans before, but only through their city centre office. My experiences mean I would not recommend them again and certainly not have any dealings with their headingley office. When maintenance issues were reported, they wrote incorrect information meaning that it took weeks ... Read Full Review
Agent could have dealt with complaints and sought to deliver a service to tenants as well as landlords. Agent could also deal with maintenance issues appropriately and in timely way.
By : 'Unhappy'
Branch : Leeds, 1 Dock Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS!!
Were lovely getting me into the place. Were rude and unprofessional when I was moving out. All they cared about was getting the next person in. They came by unannounced and 15 minutes after the agreed hour-long window multiple times. When I was present during a viewing, they acted like I wasn't ... Read Full Review
Remember that your customers should be treated well during their entire contract and not just after move in.


By : 'ExCustomer'
Branch : Leeds, 1 Dock Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS9
Let's face it - letting agents and estate agents have a bad reputation. Some of it is probably unjustified and some of it is probably justified, so I tend to take each company as I find them and on their own merits - in the same way I do with all other service providers I come into contact with. ... Read Full Review
By : 'TrueReviewer!'
Branch : Milton Keynes, Witan Court 295 Upper 4th Street
Services : Letting (As a Owner)
Would you recommend ? : No
What a terrible agent! They lied to us telling us that the tenants were not interested in renting our property. The poor tenants came to visit us personally, to tell us that they were interested in the property but had asked the agents if they could move in to the property after we had fully ... Read Full Review
Close down.
By : MD
13 May 2013MD comment - People like this should be made to reveal their identity – no one at Morgans knows who they are or what they are talking about. The onus here needs to be with this web site who accepts ...
By : 'Review!'
Branch : Milton Keynes, 295 Upper Fourth Street
Services : Letting (As a Tenant)
Would you recommend ? : No
[[EDIT ORIGINAL START]] Morgans are dreadful dishonest liars! We place a deposit on a property and passed the referencing process. Before we left the deposit, we told them that we wanted the place fully furnished. They said this would not be an issue and the place would be furnished before we ... Read Full Review
By : MD
28 Oct 2011We do not take deposits from any tenants at point of references - its also illegal for any agent to not return a deposit - just maybe this person/persons would like to see the codes that Morgans...
By : 'Sparky'
Branch : Milton Keynes, 295 Upper Fourth Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Absolutely fantastic service from start to finish. I would definately recommend this group of dynamic young professionals to anyone. ... Read Full Review
By : Claire Connor
14 Mar 2016Thank you for your feedback Jason, and great suggestion! I'll bring it up with our Training team. We hope you get on well with...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.