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Miles & Barr

2.8/5, 101 Reviews
42% Recommended

63% sales valuation accuracy

67% letting valuation accuracy

67% sales fee satisfaction

67% letting fee satisfaction

Contact Us
Miles and Barr Folkestone are located in a central location of Sandgate Road which services the main town centre and town car parks. Opened in 2005 the branch has recently undergone a major refurbishment to make it a vibrant open plan sales office. Offering a complete Estate Agency service we pride ourselves on be
ing part of a large and successful local and national brand.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales63.00%67%£150,000£610,000
Lettings67%67%£350£1,575
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
05317141195235
Address

Miles & Barr
47-49 Queen StreetRamsgate, Kent
CT11 9EJ
01843 570500

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 18:00
  2. 08:00 - 18:00
  3. 08:00 - 18:00
  4. 08:00 - 18:00
  5. 08:00 - 18:00
  6. 08:30 - 17:00
  7. 10:00 - 16:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Miles & Barr Branches (View All 13)
My gut feeling was bad as I ...

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1 Star Review

By : 'Prawns'
Branch : Folkestone, 120 Sandgate Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CT20

20 Mar 2017
People found this helpful5

My gut feeling was bad as I spoke to Miles & Barr last week as a potential buyer. Having read other reviews on this site I have decided not to deal with them at all, no matter how charming the property. They were very pushy re: my dealing with their in-house mortgage broker, despite my already ... Read Full Review


Comments on Agent Fees

Not applicable.

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sale and purchase in ...

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5 Star Review

By : 'Dinah'
Branch : Ramsgate, 47-49 Queen Street
Services : Sales (As a Vendor)
Sold price : £330000
Would you recommend ? : Yes
Postcode : CT!!

23 Dec 2016
People found this helpful1

sale and purchase in Ramsgate I have bought and sold 13 times my life so have a lot of experience with estate agents I have also managed teams in my time in the NHS I have to give feedback for a remarkable team in ... Read Full Review


Comments on Agent Fees

reasonable

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Although the approach of the ...

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1 Star Review

By : 'Mado'
Branch : Cliftonville, 155-157 Northdown Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : CT92

16 Dec 2016
People found this helpful2

Although the approach of the valuer seemed to be genuine, I quickly discover that in fact he was only interested in having my listing!! So ....too high a price to start with coupled with a very bad text in the ad, my house did not sale! at the end of the contract I wrote to them, letting them know ... Read Full Review

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Completely unprofessional and ...

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1 Star Review

By : 'Miffed'
Branch : Whitstable, 87 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CT51

11 Dec 2016
People found this helpful7

Completely unprofessional and incompetent. I strongly advise against using these useless clowns. Do not trust their promises, as they fail to keep their ... Read Full Review

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My initial contact with Miles ...

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1 Star Review

By : 'The'
Branch : Folkestone, 120 Sandgate Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CT20

30 Nov 2016
People found this helpful5

My initial contact with Miles Barr when registering was pleasant. I spoke with someone called Laura. The person carrying out the viewing claimed they were experienced... though clearly appeared unaware of customer care. Her manner seemed quite abrasive. There was a complete complete lack of ... Read Full Review

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I have received overall a ...

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1 Star Review

By : 'Jo'
Branch : Ramsgate, 47-49 Queen Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CT11

25 Nov 2016
People found this helpful7

I have received overall a terrible service from Miles and Barr Ramsgate. Stuart Barr himself did not reply to my many emails to him making valid complaints and then when I eventually get someone to take me seriously and I think I'm getting somewhere speaking to Karen Hirst, Stuart only then replies ... Read Full Review


Comments on Agent Fees

N/A

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Have to say I have recently ...

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5 Star Review

By : 'Jonathan'
Branch : Birchington, 33 Station Road
Services : Sales (As a Buyer)
Sold price : £249995
Would you recommend ? : Yes
Postcode : CT7

10 Oct 2016
People found this helpful0

Have to say I have recently dealt with the herne bay office for my sale, and Birchington for the purchase. Both offices have been extremely helpful and the process was painless. I also used miles and Barr financial services for my mortgage and Tammy was a star, really sorted things out for me. ... Read Full Review


Comments on Agent Fees

Reasonable for the service received

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I travelled from Chelmsford ...

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1 Star Review

By : 'Very'
Branch : Broadstairs, 123 High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CT10

15 Aug 2016
People found this helpful8

I travelled from Chelmsford to view an apartment in Broadstairs. I made an offer the same day and from then on the service I received was the worst I have ever received from an Estate Agent. Dan Woodward claims he does not leave messages on the phone as it it his policy not to do so, so I was ... Read Full Review

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What a shamble. ...

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1 Star Review

By : 'Baconears'
Branch : Canterbury, 14 Lower Chantry Lane
Services : Sales (Prospective Vendor/Buyer)
Sold price : £335000
Would you recommend ? : No
Postcode : CT4

15 Aug 2016
People found this helpful5

What a shamble. Unprofessional staff and some very suspect selling procedures. Who ever owns Miles & Barr really needs to vet the employees as they are losing the company so many potential buyers and sellers. The agent we had does not follow up the bidding of a property to which could have sold ... Read Full Review


What agent could do to change your mind?

Bad


Comments on Agent Fees

Bad

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This company has got to be ...

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1 Star Review

By : 'Stressed'
Branch : Whitstable, 87 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CT5

15 Mar 2016
People found this helpful14

This company has got to be the worst estate agents ever. Total lack of communication within the office.Told twice not to let a certain couple in to view our home while we were away as they were complete time wasters who has not turned up to two previously arranged viewings yet while we away they ... Read Full Review


What agent could do to change your mind?

Far too high.


Comments on Agent Fees

Far too high.

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Commuted by bus from ...

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1 Star Review

By : 'Lucy'
Branch : Whitstable, 87 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CT5

29 Feb 2016
People found this helpful10

Commuted by bus from Canterbury to Whitstable to view property with my husband and 2 year old (while pregnant). Estate agent who confirmed viewing did not show up. Subsequently received an email indicating a conditional requirement to see their viewings is to meet with their recommended mortgage ... Read Full Review


Comments on Agent Fees

n/a

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This is an absolutely ...

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1 Star Review

By : 'Unhappy'
Branch : Deal, 30 Queen Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No

24 Dec 2015
People found this helpful9

This is an absolutely shocking company. I believe I was constantly lied to when buying a house from them..I agreed a price and was told it was off the market, I then asked to meet vendors to ask some questions, they arranged meeting, then called it off saying vendors were shy and feeling ... Read Full Review

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I am currently trying to buy ...

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1 Star Review

By : 'Miss_Creant'
Branch : Birchington, 33 Station Road
Services : Sales (As a Buyer)
Sold price : £150000
Would you recommend ? : No
Postcode : CT7

6 Nov 2015
People found this helpful12

I am currently trying to buy a property. It is vacant and I was told there had been a buyer before me so the sale should be quick and straightforward. 18 weeks later the sale is still NOT complete. I have been repeatedly lied to about various issues, given deadlines that were not met and made ... Read Full Review


What agent could do to change your mind?

The agent could have shown honesty and integrity, they could have communicated better, been more efficient in getting things done and NOT put down the phone or fail to phone back when asked.

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Unethical. Unprofessional. ...

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1 Star Review

By : 'JSS'
Branch : Ramsgate, 47-49 Queen Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CT11

2 Jun 2015
People found this helpful9

Unethical. Unprofessional. Dishonest. We had a 150 mile round trip to view a property which the agent showing us around then claimed to know nothing about. He told us a patch of fenced off land at the bottom of the garden was untitled when five minutes research online showed it belonged to the ... Read Full Review

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-All patronising agents, ...

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1 Star Review

By : 'The'
Branch : Herne Bay, 136 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CT6

12 Jan 2015
People found this helpful6

-All patronising agents, sarcastic manner and answered phone mid conversation to boyfriend during viewing. -They answer phones and any queries in robot-like manner, do not actually listen. It is clear they do not have tenants interests only the landlords interests who they are making money off. ... Read Full Review


What agent could do to change your mind?

Staff need some serious training in how to deal with public

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Have contacted both Ramsgate ...

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2 Star Review

By : 'amoo'
Branch : Cliftonville, 155-157 Northdown Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CT11

18 Nov 2014
People found this helpful4

Have contacted both Ramsgate and Margate offices a few times now. I would be pretty upset if my own property was being marketed in this way, as they seem to be confused and not know what they have on the market, they can't answer questions, they seem to fail to add EPCs and when you ask for the ... Read Full Review


What agent could do to change your mind?

Start complying with EPC regulations. Answer prospective buyers questions, be organised and communicate better.

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We were on the market with ...

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2 Star Review

By : 'MuffinTins10'
Branch : Ramsgate, 47-49 Queen Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : CT10

28 Aug 2014
People found this helpful8

We were on the market with Miles and Barr for four months yet only had four viewings in that time. No contact with them week to week and no feedback as to why they didn't think we were getting any interest. Literally weeks would go by with us hearing nothing from them. There are three other ... Read Full Review

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This has to be the very worst ...

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1 Star Review

By : 'Suzy'
Branch : Cliftonville, 155-157 Northdown Road
Services : 20
Would you recommend ? : No
Postcode : CT9

16 Aug 2014
People found this helpful4

This has to be the very worst agent ever. We were shown around the property by Zara who was on her mobile texting the entire half hour viewing, and she said not a word! I put an offer in on the property and rang 5 days later to find out about it, and was met with "is it about the ... Read Full Review


What agent could do to change your mind?

They could have done their job PROPERLY and PROFESSIONALLY.

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I moved into the property on ...

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1 Star Review

By : 'Tammy'
Branch : Herne Bay, 136 High Street
Services : Letting (As a Tenant)
Rent PCM : £825
Would you recommend ? : No
Postcode : CT1

2 Aug 2014
People found this helpful3

I moved into the property on March 4, 2014. There was a lingering dog odor that permeated the apartment- I had not noticed it during the one viewing that I had of the place. The offending odor was coming from the carpet in the reception room. The odor was very offensive. I reprted it to Miles ... Read Full Review


What agent could do to change your mind?

The agent could have made sure that the property was habitable and fit for a tenants enjoyment of the property. Th agent could have portrayed a more assertive, take charge, no-nonsense attitude in getting requested repairs accomplished, thus enhancing good business relations, ethical practices and professional standards and trust.

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This sale has taken nearly 4 ...

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1 Star Review

By : 'linda'
Branch : Deal, 30 Queen Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : CT14

1 Aug 2014
People found this helpful6

This sale has taken nearly 4 months, they use their own in house Solicitors, Boys and Maughan, who are almost as inefficient as they are. There was no chain on this property as it was a probate sale. I have worked in Solicitors for 20 years and have never seen such ineptitude as this Estate Agent ... Read Full Review


Comments on Agent Fees

They only deserve half a percent they have not done enough to earn any more

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1 - 20 of 101 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 11/13/2017, 10:10:31 AM by allAgents

Awards won by Miles & Barr

Regional Awards Won by Miles & Barr

Individual Branch Awards

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