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Crucible Sales & Lettings

2/5, 14 Reviews
25% Recommended

50% sales valuation accuracy

50% letting valuation accuracy

33% sales fee satisfaction

33% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50.00%33%£281,250£281,250
Lettings50%33%£500£950
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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0306111101
Address

Crucible Sales & Lettings
11 Lound SideSheffield, South Yorkshire
S35 2UQ
0114 245 9696

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Crucible Sales & Lettings Branches (View All 6)
Absolutely terrible ...

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1 Star Review

By : 'Lesley'
Branch : Chapeltown, 11 Lound Side
Services : Letting (As a Tenant)
Rent PCM : £545
Would you recommend ? : No
Postcode : S35

25 Oct 2023
People found this helpful0

Absolutely terrible !!! No responses to emails half the time, and during storm Babet after heavy rain coming through one of our bedrooms, after reporting the damage and sending in photographs, absolutely no response 5 days later, still with continuous rain!! Absolutely ... Read Full Review

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Absolutely shocking really ...

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1 Star Review

By : 'Brent'
Branch : Sheffield Main, 18-24 Campo Lane
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : S3

24 Jun 2023
People found this helpful0

Absolutely shocking really disappointed!! Gutted we thought kelham island would be brilliant it’s been really bad experience We are behind all the time due to the parking support in the area. Took 6 weeks to get any information After struggling to get in touch we then received ... Read Full Review

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I have been dealing with ...

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1 Star Review

By : 'Lesley'
Branch : Chapeltown, 11 Lound Side
Services : Letting (As a Tenant)
Rent PCM : £545
Would you recommend ? : No
Postcode : S36

27 Mar 2023
People found this helpful0

I have been dealing with Crucible Lettings for 9 years, and I have never been as disappointed from then til now. Their service is absolutely dire! I report things both via emails and in the Property Guide. Then find I have to chase things up constantly! Even the most urgent jobs down to the ... Read Full Review

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I have been with Crucible ...

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5 Star Review
UserName

By : 'Petra'
Branch : Chapeltown, 11 Lound Side
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S73

12 Oct 2022
People found this helpful0

I have been with Crucible agency as a buyer property. I am very greatful and thankful for all their work what they have done. Especially to Emma Broadhead. Emma is an amazing, she was always in touch with me, give me support, helped me a lot and she is doing briliant job. . Thank you Emma. Abby ... Read Full Review

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I have been letting through ...

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1 Star Review

By : 'Team'
Branch : Chapeltown, 11 Lound Side
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : S36

25 Aug 2021
People found this helpful1

I have been letting through Crucible the past 7 years, and I have never been as disappointed. The property is in such a nice spot, the only reason we are still here. I am hugely disappointed in the service... Never no one answers the phone, I am forever chasing up reported repairs. Terrible. Some ... Read Full Review

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Utterly deplorable company, ...

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1 Star Review
UserName

By : 'Michael'
Branch : Wickersley Rotherham, 234 Bawtry Road
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : No
Postcode : S60

21 Feb 2018
People found this helpful2

Utterly deplorable company, bordering on criminality. if you see this company's name attached to your letting property, then run away at full speed and don't look back. Dawn in particular is a horrible human ... Read Full Review

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By : AJW

8 Jan 2020

Just finding this out - amazing she still has a job as her "site reviews" may as well be done by Stevie Wonder and her customer service skills are...


They committed a series of ...

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1 Star Review

By : 'Lesson'
Branch : Wickersley Rotherham, 234 Bawtry Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : S66

19 Feb 2018
People found this helpful1

They committed a series of blunders that cost me money. Sometimes they admitted that it was unacceptable, but never once compensated me. They posted the wrong pictures on the adverts. They proceeded with unnecessary work, without authorisation. I still had to pay for it. They allowed junk to pile ... Read Full Review


Comments on Agent Fees

Bad. Far too much for any good they did.

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By : Pat Stephenson

28 Mar 2019

Very good experience dealing with Crucible , staff could not have been more friendly , kept me up to date with all viewings and feedback Can’t thank them...


Having used Crucible in the ...

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5 Star Review

By : 'Louise'
Branch : Chapeltown, 11 Lound Side
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : S35

23 Nov 2017
People found this helpful0

Having used Crucible in the past, I was more than satisfied with the service I received. Which is more than can be said for numerous other agents with a somewhat more unprofessional approach. The customer contact, advice and whole process was extremely smooth and I would not hesitate to use them ... Read Full Review


Comments on Agent Fees

Good

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Awful agent, do not use them, ...

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1 Star Review
UserName

By : 'Disappointed'
Branch : Chapeltown, 11 Lound Side
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : S35

12 Jul 2017
People found this helpful5

Awful agent, do not use them, I wish I had seen the other reviews before I did I wouldn't have. I agree 1p is too much to pay them, they tell lies, are rude, don't return calls, are amateur and unprofessional. Don't use them, if you do.....buyer beware!! When I complained he said and I quote I ... Read Full Review


Comments on Agent Fees

Indifferent, we didn't choose them because of the fees.

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An absolute amateur outfit ...

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1 Star Review
UserName

UserName

By : 'Mr'
Branch : Chapeltown, 11 Lound Side
Services : Sales (As a Buyer)
Sold price : £281250
Would you recommend ? : No
Postcode : S35

16 Jun 2017
People found this helpful6

An absolute amateur outfit from the bottom all the way to the top. Terrible customer service skills and unable to manage their vendors ... Read Full Review


Comments on Agent Fees

Anything over a 1p is too much.

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Possibly the worst agency to ...

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1 Star Review
UserName

By : 'Jason'
Branch : Parkgate, 96 Broad Street
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : S9

1 Jun 2015
People found this helpful5

Possibly the worst agency to rent from. On paper and online they look the part but they are truly unable to stick to their word. Where do i start: Point to be done to the property which they AGREED to do before i moved in wasn't done upon moving in. Typical, making promises to get tenant to sign ... Read Full Review

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I spent 2half months chasing ...

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1 Star Review

By : 'Adnan'
Branch : Sheffield Main, 18-24 Campo Lane
Services : Other (Buying agent)
Would you recommend ? : No
Postcode : S9

10 May 2015
People found this helpful1

I spent 2half months chasing a property and at end of my exchange date of contact this company pulled out. I could understand if there was a offer made before my 28days of completion due to a repossessed house Not only that even the last date I ran around just to get the uunderwriter from bank to ... Read Full Review


What agent could do to change your mind?

Have some commen sence principle and be honest. And be professional not act two different things .

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We rented out our property ...

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1 Star Review

By : 'B'
Branch : Chapeltown, 11 Lound Side
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : S6

29 Apr 2015
People found this helpful4

We rented out our property for six months and received a grand total of £58 in rent. Most of the money went to Crucible's own maintenance dept including £400 for a plastic shower tray. Shame I didn't see their reviews ... Read Full Review

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After some truly terrible ...

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1 Star Review
UserName

By : 'MikeS2014'
Branch : Rotherham, 5 Riverside Precinct
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : S61

28 Apr 2014
People found this helpful10

After some truly terrible service and 'passing the buck' from the Parkgate branch of Crucible I feel it is only fair to warn everyone to avoid them at all costs. I bought a property with a sitting tenant from Crucible several months ago, and decided that I would switch to a different letting agent ... Read Full Review

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1 - 14 of 14 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Crucible Sales & Lettings

Regional Awards Won by Crucible Sales & Lettings

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