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The UK's Largest Customer Review Website for the Property Industry

2/5, 8 Reviews
25% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
33% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 100% | £281,250 | £281,250 |
| Lettings | 0% | 33% | £545 | £545 |
Crucible Sales & Lettings
11 Lound Side, Sheffield, South Yorkshire
S35 2UQ
0114 245 9696
By : 'Lesley'
Services : Letting( As a Tenant )
Rent PCM : £545
Would you recommend ? : No
Postcode : S35
Absolutely terrible !!! No responses to emails half the time, and during storm Babet after heavy rain coming through one of our bedrooms, after reporting the damage and sending in photographs, absolutely no response 5 days later, still with continuous rain!! Absolutely... Read Full Review
By : 'Lesley'
Services : Letting( As a Tenant )
Rent PCM : £545
Would you recommend ? : No
Postcode : S36
I have been dealing with Crucible Lettings for 9 years, and I have never been as disappointed from then til now. Their service is absolutely dire! I report things both via emails and in the Property Guide. Then find I have to chase things up constantly! Even the most urgent jobs down to the... Read Full Review

By : 'Petra'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S73
I have been with Crucible agency as a buyer property. I am very greatful and thankful for all their work what they have done. Especially to Emma Broadhead. Emma is an amazing, she was always in touch with me, give me support, helped me a lot and she is doing briliant job. . Thank you Emma. Abby... Read Full Review
By : 'Team'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S36
I have been letting through Crucible the past 7 years, and I have never been as disappointed. The property is in such a nice spot, the only reason we are still here. I am hugely disappointed in the service... Never no one answers the phone, I am forever chasing up reported repairs. Terrible. Some... Read Full Review
By : 'Louise'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S35
Having used Crucible in the past, I was more than satisfied with the service I received. Which is more than can be said for numerous other agents with a somewhat more unprofessional approach. The customer contact, advice and whole process was extremely smooth and I would not hesitate to use them... Read Full Review
Good

By : 'Disappointed'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : S35
Awful agent, do not use them, I wish I had seen the other reviews before I did I wouldn't have. I agree 1p is too much to pay them, they tell lies, are rude, don't return calls, are amateur and unprofessional. Don't use them, if you do.....buyer beware!! When I complained he said and I quote I... Read Full Review
Indifferent, we didn't choose them because of the fees.


By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £281250
Would you recommend ? : No
Postcode : S35
An absolute amateur outfit from the bottom all the way to the top. Terrible customer service skills and unable to manage their vendors... Read Full Review
Anything over a 1p is too much.
By : 'B'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : S6
We rented out our property for six months and received a grand total of £58 in rent. Most of the money went to Crucible's own maintenance dept including £400 for a plastic shower tray. Shame I didn't see their reviews... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.