Countrywide Residential Lettings

'0 Star Rating'. Are you looking to buy or rent a property? Do you enjoy throwing your money away? If so, choose Countrywide as your Property Managers! Guaranteed unprofessionalism, guaranteed not to communicate with you, guaranteed to make you wait months for your issues to be sorted and then ... Read Full Review

Absolutly discraceful company. Withholding money that does not belong to them. They requested the keys back for a flat. Then tell me that I was liable for the flat for another month. They refused to return the keys then charged me £100.00 for a light cleaning when I was half way through ... Read Full Review

Put you through to people who your complaining about. Unprofessional and do not consider the difficult and awkward situation they put a person with autism ... Read Full Review

Service received by these agents was completely lacking. The so-called 'Customer Service Manager' will only reply to 1 in 10 emails, and does not provide any help. Still not received my deposit back 3 months after leaving the property - landlord is just as disgruntled with the service. For the cost ... Read Full Review

A company that is only out for its own interest. They neither had our (tenant) or the landlords interest at heart when making decisions, only the ease of profit and the path of least resistance. 1. Requesting money for items that are not necessary (extorting money for new contracts, when a ... Read Full Review

I would like to warn you !!! Never, ever rent a house from them!!! And if you do, take picture of everything and keep all emails, not do any agreement face to face on by phone call. They cooperate with Entwistle Green, from which I rented a house for my family.The agent from Entwistle Green agreed ... Read Full Review

Absolutely appalling service. Staff really did not want to be bothered, having written to me INCORRECTLY to demand 'remittance by return', stating that I was �173 in arrears on my rent. They also advised me that I would be charged �30 per letter for an further letters sent to me on the ... Read Full Review

Reading other people's reviews explains a lot. It is like Countrywide takes satisfaction in people's inconvenience and discomfort.To begin with, I was never sent fully signed contracts or inventory checks. In three years I never had a single request satisfied. Now it has been more than one month ... Read Full Review

The most unacceptable service. They promised to take care of a main issue on the house as soon as possible and then they just didn't reply. Worst agency, just stay away from ... Read Full Review

Promised call backs that never happen, 15 issues in 2 years none resolved in a timely fashion, one issue been going on a year and we have been without a shower 2 ... Read Full Review

Moved out over a month ago and still waiting for my deposit back, Countrywide has called my land lady and she is happy to release all of my deposit back. Which is good to hear. Countrywide even said I'll get it back with in 3-5 days after 2.5 weeks, it's now 9 days since then. In total its 33 days ... Read Full Review

I moved into the apartment after the previous Tennant had supposedly left without notice and in arrears. I had to get the place professionally cleaned it was that bad! Bridgefords were totally unresponsive to my complaints. The woman who came to do the checkout after my 6 month lease was ended was ... Read Full Review

I'm disgusted and angry and the service (or lack of) from countrywide. Made me sign a 5 month contract confident they were going to sell my house (or take fees regardless). Within a week I was told there was a buyer so I got a conveyancing team on it. What they failed to tell me (correspondence was ... Read Full Review

Rented a house, while sorting out a new house and flats for myself. Was the worst company i have ever dealt with, so decided that i would go to a different letting agency for my flats. Once i bought my house over a month later there was still no sign of my deposit being returned. No call is ever ... Read Full Review

The staff at Taymar House, the Head Office of Countrywide, have made many errors and have tried to cover them up. Their relationship with their contractors is too close for comfort. Work that had been authorised within the tennanted property, had been started and then left for five months. ... Read Full Review

Absolute joke of an agents, do not provide a service for the tenant at all. Inventory was that bad it listed the front door as white upvc door in good condition when it had a blue front door that was damaged, bowed and cracked and did not fit the frame, house was dirty still had sellotape on the ... Read Full Review

Worst estate agents I've EVER dealt with, gave false advice, stole £355 from me which they promised back. 5 months on I'm still fighting to get this money back even had to get the ombudsman involved. STAY CLEAR DO NOT DO ... Read Full Review

Victoria was super helpful from beginning to end in all dealings leading to the rental property I now live in. She always let me know updates as things progressed, I didn't have to chase her up for things as most other agents I've dealt with and she always tried to help where ever she could or pass ... Read Full Review

Terrible service. It's been nearly 3 months since moving out and they are STILL charging rent and still have not returned my deposit. I ended tennancy on 12th September they continued my tennancy even tho I did not renew it until the 12th October but STILL MOVED NEW TENNENTS IN on the 12th ... Read Full Review

Terrible company; absolutely nobody takes ownership of a problem. They make false promises or drag their feet over things. They managed to re-let my property and the new tenant had already moved in but nobody seemed bothered about returning my deposit. Several phone calls later, I lost my temper ... Read Full Review