By : 'Lisa' Services : Letting( As a Tenant ) Rent PCM : £1375 Would you recommend ? : Yes Postcode : KT10
11 Dec 2015
People found this helpful0
Victoria was super helpful from beginning to end in all dealings leading to the rental property I now live in. She always let me know updates as things progressed, I didn't have to chase her up for things as most other agents I've dealt with and she always tried to help where ever she could or pass ... Read Full Review
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The only part I have been dissatisfied with are the fees which I believe to be extortionate. I have never paid such high fees and even had them reduced slightly after complaining. They are by far the highest fees I have ever paid or heard of.
Comments on Agent Fees
The only part I have been dissatisfied with are the fees which I believe to be extortionate. I have never paid such high fees and even had them reduced slightly after complaining. They are by far the highest fees I have ever paid or heard of.
Lisa Tawfik said about Countrywide Residential Lettings
Services : Letting( As a Tenant )Date: 11th Dec 2015
Victoria was super helpful from beginning to end in all dealings leading to the rental property I now live in. She always let me know updates as things progressed, I didn't have to chase her up for things as most other agents I've dealt with and she always tried to help where ever she could or pass things on to someone who could. Thanks for the pleasant service :)
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Thanks to Donna Paraskeva, ...
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5 Star Review
By : 'Gaelle' Services : Letting( As a Tenant ) Rent PCM : £3000 Would you recommend ? : Yes Postcode : KT8
19 Dec 2014
People found this helpful0
Thanks to Donna Paraskeva, Liani Mannifield and Victoria Hanlon we have managed to find the perfect house for us to rent. I was impressed by their professionalism, reactivity and willingness to support us eventhough we were only potential tenants. Donna and Liani were very efficient in processing... Read Full Review
Gaelle said about Countrywide Residential Lettings
Services : Letting( As a Tenant )Date: 19th Dec 2014
Thanks to Donna Paraskeva, Liani Mannifield and Victoria Hanlon we have managed to find the perfect house for us to rent. I was impressed by their professionalism, reactivity and willingness to support us eventhough we were only potential tenants. Donna and Liani were very efficient in processing our application and follow it through eventhough our owners live in Asia Pacific and were willing to advocate our case (we had a pet) with the owners and ultimately got their approval. They were always available to us, answering our questions on utilities for instance and liaising appropriately with the owners when they did not have the answers. The first letter I received in our house for instance was a warm welcome from Donna! We had a bank issue as we only recently moved to UK and Victoria managed our case very professionnaly, understandingly she was regularly checking the status of our transfer but always in a very courteous and open manner. I am really glad that our owners chose Gascoygne Pees Esher to manage their property as it is always a pleasure to contact them.
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We started renting a property ...
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1 Star Review
By : 'Ade' Services : Letting( As a Tenant ) Rent PCM : £2500 Would you recommend ? : No Postcode : KT10
10 Sept 2014
People found this helpful1
We started renting a property that before we even stepped foot in the place had a leaking roof, dodgy electrics in a toilet, an unsafe fireplace. We are professional people who pride ourself on our home and had only had to rent while we did up another property. My wife was pregnant and we had two... Read Full Review
What agent could do to change your mind?
Awful. Almost operating illegally from my experience.
Services : Letting( As a Tenant )Date: 9th Sep 2014
We started renting a property that before we even stepped foot in the place had a leaking roof, dodgy electrics in a toilet, an unsafe fireplace. We are professional people who pride ourself on our home and had only had to rent while we did up another property. My wife was pregnant and we had two children already. It has been horrendous. They have left us in a house with water falling through the ceiling and a new born. They havent responded to our claims for abatement and damage to items and now we have moved on and left the house in a better state than when we arrived the landlord is asking for money from us to tidy up his garden. His garden needs to be mowed because he has visted the property 2 weeks after we moved out. This lettings agent has done nothing to support us and write ridiculous emails with claims for money when the entire time we lived in a house unfit for habitation. They have caused us stressed, i have had to take time off work to fix problems to make the house safe for my children and now we are having to fight our corner to get a deposit back. The landlord and this management company should be ashamed and i hope they have trouble sleeping at night. Disgrace.
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