CPS Homes

Shame on this company, what a shame!! After 5 years as a good tenant I'm having a nightmare, it's been 52 days since I handed over the keys and I'm fighting to get my deposit back. 5 years ago they did not make a photographic report claiming that there was no technology for this ... Read Full Review

Do not even think about renting a property with them - they were not very nice and try to rush you into a contract that you don't ... Read Full Review

I would strongly advise against renting through CPS Homes. Our experience has been a complete disaster. First of all the property was handed over to my son in an appalling state. There were multiple issues, including how filthy the house was for a start, faulty electrical sockets, sink blocked, ... Read Full Review

<p>My son rented a house with CPS Home together with 7 other students last year. Before they moved in, I asked CPS Homes for a history of the deposits that had been retained. They refused. Now I am finding out why! </p><p>The house itself was poorly maintained. For example, the ... Read Full Review

STUDENTS BEWARE, RENTERS, LANDLORDS BEWARE Do not sign up to this agent or enter a contract with them. Was informed they are not on the university recommended list as they don't follow local rules and regulations and now fully understand why. This will most likely be why they target ... Read Full Review

In my personal opinion this is a letting agency to avoid. I visited the office a couple weeks ago and there was a full-blown protest outside - apparently they never give back deposits, and a man I spoke to coming out was -also- in dispute with CPS, about the same issue! A woman I spoke with had ... Read Full Review

The service from CPS Homes Cardiff has been excellent so far. As a new and relatively inexperienced landlord, our property advisor Florence Bailey has been on hand to walk us through the process in a very professional and courteous manner. Florence has responded to our email queries in a timely ... Read Full Review

If you are planning on being a guarantor for one of their tenancies, you should be aware that your liability is unlimited, and they may claim against your own home. This is what they had to say when asked "There isn&rsquo;t a maximum amount listed in regards to damages however any ... Read Full Review

I recently rented a flat through CPS homes, Rhiannon Hughes was in charge of my letting contract. I needed to move in less than a 1 week and Rhiannon made everything smooth. Indeed in 2 days she prepared everything (checked my refs, prepared the contract...) She is really professional, very ... Read Full Review

Needed a place with specific requirements and received amazingly helpful service in finding a place. In a difficult market CPS were ... Read Full Review

Disgraceful, they put my family through hell during lockdown. 1 Ruthin Gardens Cathay was damp, mouldy rat infested decomposing rats under floorboards and so much more. CPS took weeks to reply ( after leaving messages several times a week ) and simply said " there is NOTHING we can do without ... Read Full Review

Service for New Landlord has been great. Advertised and rented my property in the same day. Has been an easy process so ... Read Full Review

My experience with CPS homes was great, communication between the company and myself was excellent compared to other estate agents. Each time I phoned, somebody answered, unlike other estate agents. Rhiannon was great with helping me complete my application, she sent over all the required ... Read Full Review

Professional service. Super quick and Easy from.staff to Documents. So please to deal with this company. When you move home lots of stress but Florence very friendly hight energy help me to get property as quick as she can possible. same with her team. Highly ... Read Full Review

We are delighted with the service provided by CPS, regarding the rental of our short-term let apartment . The service from the first viewing through to signing the contract has been so well managed and we have been up-dated with the process at every step. Thank you so much for all your ... Read Full Review

CPS Homes helped me to get a conducive and good accommodation after several search with other agencies, thanks to Funmi Jaiyeoba their amazing admin staff who was very efficient, professional in handling and putting me through with the documentation process. Thank you CPS ... Read Full Review

Funmi Jaiyeoba was incredibly helpful and Contributed to the easy process of the paperwork signing and organising. I would go through cps homes again because of ... Read Full Review

Fumni has gently guided me through the whole process from the agreement in principle to the tenancy agreement signing. She has been very helpful during the whole process responding to all my queries and trying to solve any issue. I have really appreciated all the efforts she has made to get the ... Read Full Review

Helpful service from Funmi and she was always on the run for us in order to get the flat as quick as ... Read Full Review

Funmi was very polite on phone and always answered any questions I had on email, got everything sorted when ... Read Full Review