The UK's Largest Customer Review Website for the Property Industry
Roath, Cardiff CF24
3.7/5, 30 Reviews
70% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Over the years, we’d like to think we’ve learned a lot about what our sellers like and don’t like, so we’ve created a service that makes for a speedy, efficient home-selling process…
Lean on our experience
Nathan & Sian’s years of combined experience in the Cardiff market will ensure you’re armed with an effecti
ve, tailored marketing strategy designed to achieve the very highest price for your home.
Home staging is crucial
First impressions are made within 3 seconds, so what greets your buyer is crucial. Sian & Nathan’s eye for detail helps you to stage your home in cost-effective ways, in line with all the latest trends.
A high-quality listing
Your home is an expensive asset, so it should be showcased as such. A virtual tour is one thing, but one of Scott’s videos elevates any property to an unrivalled level within the Cardiff market.
#BeSocial
Social media is a massive part of everyday life, so all of our listings feature as paid promotions across Facebook & Instagram, ensuring your property reaches buyers before they come to us.
We already know your buyer
We’ve built relationships with a vast array of buyers in the 20 years we’ve been on Cardiff’s high streets, so we know exactly whose numbers to dial when we take on their ideal property.
Viewings to maximise offers
Sellers have busy lives, so our initial ‘open-house’ viewings appointment is designed to create competition, drive up offers and reduce the number of times you have to prepare for a viewing.
Feedback is crucial
We’ll always be in touch to let you know how marketing is going and how many viewings are booked in so far. This can be by telephone, e-mail or even WhatsApp. We’ll make contact after every appointment, and again once we’ve given viewers
Whose offer should you accept?
Every offer we put forward to you will be accompanied by an explanation of the buyer’ circumstances, allowing you to accept the one best suited to your situation. Once you’ve made a decision, we’ll ensure the accepted buyer is fully financially-vetted before passing the file over to solicitors.
Mortgage surveys within 14 days
We insist on your buyer\\\'s mortgage survey being scheduled within 14 days. If you’re buying a new place and are in a chain, this is a vital way of ensuring everything is in place early on, avoiding any hold-ups or delays further down the line.
Meet Chelsea
Once your sale is agreed, our dedicated Sales Progression Manager, Chelsea, will take over. Chelsea runs a tight ship and ensures your journey from sale agreed to completion is smooth. She works up and down the chain, speaking to all parties and solicitors. Most importantly, she’ll keep you fully up-to-speed.
Latest Reviews
Matthew Brailsford
Damiano de Gennaro
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £142,000 | £440,000 |
Areas covered
- CF10
- CF11
- CF14
- CF15
- CF23
- CF24
- CF3
- CF5
- CF64
Address
CPS Homes
66 Albany Road, Cardiff, Cardiff County
CF24 3RR
029 2045 4555
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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- allAgents Portal
- ?OnTheMarket
- Rightmove
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Latest Properties
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CPS Homes Branches (View All 2)
Shame on this company, what a ...
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1 Star Review
By : 'Cristian'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF10
6 Dec 2024
People found this helpful0
Shame on this company, what a shame!! After 5 years as a good tenant I'm having a nightmare, it's been 52 days since I handed over the keys and I'm fighting to get my deposit back. 5 years ago they did not make a photographic report claiming that there was no technology for this... Read Full Review
Comments (1)
Shame on this company, what a shame!!
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Cristian Picoli said about CPS Homes
Services : Letting( As a Tenant )Date: 6th Dec 2024
Shame on this company, what a shame!!
After 5 years as a good tenant I'm having a nightmare, it's been 52 days since I handed over the keys and I'm fighting to get my deposit back.
5 years ago they did not make a photographic report claiming that there was no technology for this and now after 5 years they took photos of every centimeter, even photos of human hair were taken, trying to put as much difficulty and trouble as possible to delay the return.
It is very difficult to deal with the deposit team, I tried to schedule a meeting to inform them of how the apartment was handed over to us and they refused.
I will recommend everyone when trying to rent from this company, MAKE SURE THAT YOU TAKE PICTURES OF EVERY SINGLE CENTIMETRE OF THE HOUSE OR FLAT AND WRITE DOWN EVERY SINGLE PROBLEM FROM THE TOP TO THE BOTTOM EVEN IF YOU FIND A HUMAN HAIR IN THE FLOOR AND SEND THE INVENTORY FOR THEIR TO SIGN, AND KEEP THIS WITH YOU VERY SAFE COZ IF YOU DO NOT DO THIS, THEN THEY WILL DO IT WHEN YOU LEAVE AND YOU WILL HAVE THE SAME PROBLEM WHICH I AM HAVING NOW.
I hope no one goes through this situation I'm going through, it's embarrassing.
The UK's Largest Customer Review Website for the Property Industry
By : CPS Homes
9 Dec 2024Hi Cristian, Thanks for your review. We’re aware that you’re currently in discussion with our team, who are liaising with you and your landlord regarding the landlord’s claim...
STUDENTS BEWARE, RENTERS, ...
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1 Star Review
By : 'Matthew'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : EX1
31 Jul 2023
People found this helpful1
STUDENTS BEWARE, RENTERS, LANDLORDS BEWARE Do not sign up to this agent or enter a contract with them. Was informed they are not on the university recommended list as they don't follow local rules and regulations and now fully understand why. This will most likely be why they target... Read Full Review
Comments (1)STUDENTS BEWARE, RENTERS, LANDLORDS BEWARE
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Matthew Brailsford said about CPS Homes
Services : Letting( As a Prospective Landlord/Tenant )Date: 31st Jul 2023
STUDENTS BEWARE, RENTERS, LANDLORDS BEWARE
Do not sign up to this agent or enter a contract with them.
Was informed they are not on the university recommended list as they don't follow local rules and regulations and now fully understand why.
This will most likely be why they target students so early in the academic year to try and get as many signed up as possible before the recommended list of agents goes out to the students.
Don’t be drawn in early and take time to explore all the other agents in Cardiff.
They issue contracts that they automatically breach as soon as it's signed. When this was raised with them they finally after 5 months said it was all the fault of the Welsh Government and they would be continuing with their current procedures and contracts regardless.
Beware of any clause that says “termination” as most of them are totally redundant and can’t be executed.
Their contracts should be compliant with Consumer Rights Act 2015 and the Consumer Protection from unfair trading regulations 2008 but ambiguity and misleading terms would point to them not being.
When questioned about the wording in their contracts they continually back statements regardless of how ridiculous that then seems in the context.
They tried to explain to me that there was a right to terminate the contract and this was before signing it. Why would anyone ever wish to terminate a contract that has not yet been formed?
This is the only time a contract holder is able to terminate a contract early as they prematurely issue what they call a written statement at the time of signing which renders the fundamental term regarding termination void and impossible to perform to the detriment of the consumer.
They then state an alternative clause in their contract that enables you to leave early but for this you have to pay them a substantial amount of money to do so.
They said that this was for procedures, formalities and the significant amount of work they would have to do. When asked for an invoice and a breakdown of the charges that needed to be paid I was informed this wasn't possible. I was told it was a leaving early fee (but you pay and don't leave until their conditions are met), then told it was a landlord's fee and then it was to cover significant work required by CPS homes. This all goes against the Welsh government guidance on their website and the guidance on the NRLA (national residential landlords association) website where it clearly states that contractually this is a charge that isn't allowed and their processes are not necessary.
They also think that “within 14 days” means anytime they like and don’t understand the finite nature of this commonly used term.
Guarantor agreement which implies rights to cancel actually have no rights to cancel at all according to CPS homes. They state you have no right to cancel after it begins, they give a specific commencement date and then when you decide to cancel before it begins they tell you you have no right to cancel at all.
Search for the other reviews and read those.
Google Jo Lycett cps homes and watch the tv programme that aired on TV about this company.
In fairness i can only assume that they are reasonably competent when things go smooth and straight forward as they don’t have to deal with the inaccuracies in their procedures, documentation and customer service. The mark of a good company is how they deal with things when they are not the norm and things are not straight forward. CPS homes would score a 0 out of 10 for this.
The above is based on 5 months of battles, personal experience linked with legal advice, research on legislation, rights and correspondence from CPS homes. The lengths they will make you go to if things don’t go exactly to plan are incredible and I feel deliberately that way to attempt to get you to give up and not pursue your complaint.
Deliberate actions and processes designed to waste as much time as possible hoping you would just give up and go away.
I have referred this case to multiple authorities who are currently investigating.
I can't believe landlords stay with this company. It's their name on the contract and the appalling image of this company will be linked to them.
The UK's Largest Customer Review Website for the Property Industry
By : CPS Homes
31 Jul 2023Dear Mr Brailsford, Thank you for your review. We’re sorry that your experience with CPS Homes has been a less than positive one. Your complaint – which has been dealt with at...
Excellent ...
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5 Star Review
By : 'Joe'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF24
3 Jul 2022
People found this helpful0
My experience with CPS homes was great, communication between the company and myself was excellent compared to other estate agents. Each time I phoned, somebody answered, unlike other estate agents. Rhiannon was great with helping me complete my application, she sent over all the required... Read Full Review
Comments (0)My experience with CPS homes was great, communication between the company and myself was excellent compared to other estate agents. Each time I phoned, somebody answered, unlike other estate agents.
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Joe said about CPS Homes
Services : Letting( As a Tenant )Date: 3rd Jul 2022
My experience with CPS homes was great, communication between the company and myself was excellent compared to other estate agents. Each time I phoned, somebody answered, unlike other estate agents.
Rhiannon was great with helping me complete my application, she sent over all the required documents in good time, and explained thoroughly what was needed, and for when. Overall the communication between myself and Rhiannon couldn’t have been any better! Thank you!
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CPS Homes helped me to get a ...
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5 Star Review
By : 'Lilian'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF24
20 May 2022
People found this helpful0
CPS Homes helped me to get a conducive and good accommodation after several search with other agencies, thanks to Funmi Jaiyeoba their amazing admin staff who was very efficient, professional in handling and putting me through with the documentation process. Thank you CPS... Read Full Review
Comments (0)Was this helpful?:
Lilian said about CPS Homes
Services : Letting( As a Tenant )Date: 19th May 2022
CPS Homes helped me to get a conducive and good accommodation after several search with other agencies, thanks to Funmi Jaiyeoba their amazing admin staff who was very efficient, professional in handling and putting me through with the documentation process. Thank you CPS Homes
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Funmi Jaiyeoba was incredibly ...
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5 Star Review
By : 'Ellie'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : CF24
18 May 2022
People found this helpful0
Funmi Jaiyeoba was incredibly helpful and Contributed to the easy process of the paperwork signing and organising. I would go through cps homes again because of... Read Full Review
Comments (0)Was this helpful?:
Ellie stitfall said about CPS Homes
Services : Letting( As a Tenant )Date: 18th May 2022
Funmi Jaiyeoba was incredibly helpful and Contributed to the easy process of the paperwork signing and organising. I would go through cps homes again because of this.
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Supportive and ...
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5 Star Review
By : 'Damiano'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF24
6 May 2022
People found this helpful0
Fumni has gently guided me through the whole process from the agreement in principle to the tenancy agreement signing. She has been very helpful during the whole process responding to all my queries and trying to solve any issue. I have really appreciated all the efforts she has made to get the... Read Full Review
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Damiano de Gennaro said about CPS Homes
Services : Letting( As a Tenant )Date: 6th May 2022
Fumni has gently guided me through the whole process from the agreement in principle to the tenancy agreement signing. She has been very helpful during the whole process responding to all my queries and trying to solve any issue. I have really appreciated all the efforts she has made to get the agreement sorted in time. I will really use this agency for any future occasion.
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Helpful service from Funmi ...
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5 Star Review
By : 'Stefanos'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : CF10
29 Apr 2022
People found this helpful0
Helpful service from Funmi and she was always on the run for us in order to get the flat as quick as... Read Full Review
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Stefanos said about CPS Homes
Services : Letting( As a Tenant )Date: 28th Apr 2022
Helpful service from Funmi and she was always on the run for us in order to get the flat as quick as possible.
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Funmi was very polite on ...
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5 Star Review
By : 'William'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CF24
24 Apr 2022
People found this helpful0
Funmi was very polite on phone and always answered any questions I had on email, got everything sorted when... Read Full Review
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William said about CPS Homes
Services : Letting( As a Tenant )Date: 23rd Apr 2022
Funmi was very polite on phone and always answered any questions I had on email, got everything sorted when needed.
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Funmi was great and made the ...
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5 Star Review
By : 'Jack'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF11
13 Apr 2022
People found this helpful0
Funmi was great and made the letting process as easy and short as possible. Would be happy to work with her again kind regards Jack and... Read Full Review
Comments (0)Funmi was great and made the letting process as easy and short as possible. Would be happy to work with her again
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Jack Walsh said about CPS Homes
Services : Letting( As a Tenant )Date: 13th Apr 2022
Funmi was great and made the letting process as easy and short as possible. Would be happy to work with her again
kind regards
Jack and liv
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Funmi has been a great help ...
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5 Star Review
By : 'Gareth'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF10
12 Apr 2022
People found this helpful0
Funmi has been a great help throughout, would definitely use again in future. The process was quick and pain free and was kept informed... Read Full Review
Comments (0)Was this helpful?:
Gareth said about CPS Homes
Services : Letting( As a Tenant )Date: 12th Apr 2022
Funmi has been a great help throughout, would definitely use again in future. The process was quick and pain free and was kept informed throughout.
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Professional service received ...
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5 Star Review
By : 'Chamika'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : CF24
1 Apr 2022
People found this helpful0
My husband and I will be moving to a new flat and I would like to give some thoughts about the experience we had with CPS home. From the booking for the viewing to signing the contract and doing the payment the consultants directed us through all steps professionally. Special thanks to Funmi and... Read Full Review
Comments (0)Was this helpful?:
Chamika Jayasha said about CPS Homes
Services : Letting( As a Tenant )Date: 1st Apr 2022
My husband and I will be moving to a new flat and I would like to give some thoughts about the experience we had with CPS home. From the booking for the viewing to signing the contract and doing the payment the consultants directed us through all steps professionally. Special thanks to Funmi and the Girl who came for the viewing of the property in Clifton street.
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Awful ...
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1 Star Review
By : 'Eva'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : CF14
19 Mar 2022
People found this helpful0
If you want to avoid all kinds of deductions from your deposit when you move out, take pictures of everything when you move in and out. They are deducting more than £350 out of a deposit of £850 which is outrageous. The reasons they provide are not properly cleaned (£120 for cleaning), marks on the ... Read Full Review
Comments (1)Was this helpful?:
Eva said about CPS Homes
Services : Letting( As a Tenant )Date: 19th Mar 2022
If you want to avoid all kinds of deductions from your deposit when you move out, take pictures of everything when you move in and out. They are deducting more than £350 out of a deposit of £850 which is outrageous. The reasons they provide are not properly cleaned (£120 for cleaning), marks on the wall (yeah, I know, it was perfect when moved in) and removal of an armchair (£100). Needless to say, when we moved in the whole flat was dirty, especially the fridge, freezer, kitchen cupboards, a blind did not work, no lamps were in the kitchen and living room, the storage room was full of garbage like broken table lamp, box containers, etc. Obviously, it was not in the state when we last saw it during our viewing. On the other hand, we gathered from the flat all of the landlord's letters (60) what we found and took them to the real estate agency after we moved in. We left 2 brand new lamps and 3 brand new blinds there. It was taken for granted. That's fine but we expected after our attitude a much better service and a thank you.
The UK's Largest Customer Review Website for the Property Industry
By : The CPS Homes Team
22 Mar 2022Dear Eva, Thank you for your review. We’re sorry to learn that your experience with CPS Homes hasn’t been a positive one. We make it our mission for tenants to move into clean,...
Nothing like feeling stressed ...
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5 Star Review
By : 'Calvin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF10
16 Mar 2022
People found this helpful0
Nothing like feeling stressed when you have to move. Never mind waiting for the references which can be daunting but with the reliable service we had from CPS. It was easier than I thought. Quick turnaround and very quick replies to any questions. Big thank you to Jenna Thomas for this. I would... Read Full Review
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Calvin Flynn said about CPS Homes
Services : Letting( As a Tenant )Date: 16th Mar 2022
Nothing like feeling stressed when you have to move. Never mind waiting for the references which can be daunting but with the reliable service we had from CPS. It was easier than I thought. Quick turnaround and very quick replies to any questions. Big thank you to Jenna Thomas for this. I would highly recommend you and CPS homes to anyone looking for a property . Friendly and welcoming and an all round joy. Thank you
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Awful ...
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1 Star Review
By : 'Student'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF24
7 Oct 2021
People found this helpful0
Awful. Has taken months to exit a tennancy agreement and was charged addtional fee for leaving the tennancy as well as having to pay the rent for an additional three months as they were extremely slow in signing up the new tennant which I found for them in June - I was not released from the... Read Full Review
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Student said about CPS Homes
Services : Letting( As a Tenant )Date: 7th Oct 2021
Awful. Has taken months to exit a tennancy agreement and was charged addtional fee for leaving the tennancy as well as having to pay the rent for an additional three months as they were extremely slow in signing up the new tennant which I found for them in June - I was not released from the tennancy until the end of September. They told me that they weren't in a rush as they were getting rental income (from me) regardless of how fast they prosessed the new contract. They very rarely responded to any emails and at each stage of the process it took me hours of email and phone calls to find out what the delay was. Be very very careful to read the smallprint if you sign a contract with them so you understand the very severe penalties in terms of time and cost should you need to leave the property before the end of the contract. Really dreadful.
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I had a very positive ...
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4 Star Review
By : 'L'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF14
16 Aug 2021
People found this helpful0
I had a very positive experience with CPS Homes. Emma and Ellie were really helpful and friendly, I am happy with the quality service they provided and the response... Read Full Review
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L said about CPS Homes
Services : Letting( As a Tenant )Date: 15th Aug 2021
I had a very positive experience with CPS Homes. Emma and Ellie were really helpful and friendly, I am happy with the quality service they provided and the response time.
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Could not of had a better ...
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5 Star Review
By : 'Rebecca'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CF64
9 Jul 2021
People found this helpful0
Could not of had a better experience renting a house through CPS, especially with Angharad. She was there to answer any queries (even after so many emails from myself) and really made the whole experience a lot more comfortable. I also had a great experience with Jordan, who again answered all... Read Full Review
Comments (0)Could not of had a better experience renting a house through CPS, especially with Angharad. She was there to answer any queries (even after so many emails from myself) and really made the whole experience a lot more comfortable. I also had a great experience with Jordan, who again answered all queries promptly.
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Rebecca Williams said about CPS Homes
Services : Letting( As a Tenant )Date: 9th Jul 2021
Could not of had a better experience renting a house through CPS, especially with Angharad. She was there to answer any queries (even after so many emails from myself) and really made the whole experience a lot more comfortable. I also had a great experience with Jordan, who again answered all queries promptly.
Would 100% come back and would recommend to anyone! Thank you so much!
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Great and helpful thought we ...
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5 Star Review
By : 'Steven'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CF24
18 May 2021
People found this helpful0
Great and helpful thought we process which helped me a lot as I've never rented before thank you so... Read Full Review
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Steven hardy said about CPS Homes
Services : Letting( Property Management )Date: 17th May 2021
Great and helpful thought we process which helped me a lot as I've never rented before thank you so much
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It was really easy to get the ...
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5 Star Review
By : 'Georgia'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : CF10
5 May 2021
People found this helpful0
It was really easy to get the ball rolling with renting my first home. Cath has been really helpful and it has been a very straight-forward process so far. Looking forward to getting everything... Read Full Review
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Georgia said about CPS Homes
Services : Letting( As a Tenant )Date: 4th May 2021
It was really easy to get the ball rolling with renting my first home. Cath has been really helpful and it has been a very straight-forward process so far. Looking forward to getting everything sorted!
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Very Helpful and ...
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5 Star Review
By : 'K'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : CF24
23 Apr 2021
People found this helpful0
Hannah was very friendly and understanding when helping me and my family sort out the guarantor forms and the tenancy agreement. She answered all my questions and was very accommodating to both mine and my guarantors requests, went above and beyond. Thanks... Read Full Review
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K Ritchie said about CPS Homes
Services : Letting( As a Tenant )Date: 22nd Apr 2021
Hannah was very friendly and understanding when helping me and my family sort out the guarantor forms and the tenancy agreement. She answered all my questions and was very accommodating to both mine and my guarantors requests, went above and beyond. Thanks you!
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Very professional ...
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5 Star Review
By : 'SOPHIE'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CF10
16 Apr 2021
People found this helpful0
Very helpful and efficient sorting out a new flat. Hannah Potter gave excellent customer service and was very friendly and... Read Full Review
Comments (0)Was this helpful?:
SOPHIE THOMPSON said about CPS Homes
Services : Letting( As a Tenant )Date: 15th Apr 2021
Very helpful and efficient sorting out a new flat. Hannah Potter gave excellent customer service and was very friendly and approachable.
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Landlord Fees
Let only service
90% (inc. VAT),On Completion (Fees are Negotiable)
Please contact us if you are a landlord and would like more information on our services or fees.
Last Updated On 03/06/2019, 4:20 PM by 0
Please contact us if you are a landlord and would like more information on our services or fees.
Last Updated On 03/06/2019, 4:20 PM by 0
Vendor Fees
Overall Fees
1.44% (inc. VAT),On Completion
Please contact us if you are considering selling your property.
Last Updated On 04/06/2019, 11:56 AM by 0
Please contact us if you are considering selling your property.
Last Updated On 04/06/2019, 11:56 AM by 0
Tenant Fees
Tenant Management Service
60% (inc. VAT),On Completion
Please contact us if you are a landlord and would like more information on our services or fees.
Last Updated On 03/06/2019, 4:21 PM by 0
Please contact us if you are a landlord and would like more information on our services or fees.
Last Updated On 03/06/2019, 4:21 PM by 0
Variation Of Contract((Tenant’s Request)
£180 (inc. VAT),Pay Upfront
Please contact us if you are a tenant who needs to change their tenancy agreement and would like more information.
Last Updated On 04/06/2019, 10:01 AM by 0
Please contact us if you are a tenant who needs to change their tenancy agreement and would like more information.
Last Updated On 04/06/2019, 10:01 AM by 0
Administration Fee
30% (inc. VAT),Pay Upfront
Please contact us if you are looking for a property and would like more information on our services or fees.
Last Updated On 03/06/2019, 4:26 PM by 0
Please contact us if you are looking for a property and would like more information on our services or fees.
Last Updated On 03/06/2019, 4:26 PM by 0
Administration Fee
15% (inc. VAT),Pay Upfront
Please contact us if you are a tenant and would like more information on resigning your contract and associated fees.
Last Updated On 03/06/2019, 4:26 PM by 0
Please contact us if you are a tenant and would like more information on resigning your contract and associated fees.
Last Updated On 03/06/2019, 4:26 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 7/15/2021, 2:31:07 AM by allAgents
