Acres Estate Agents

Absolutely shocking avoid at all costs. Abrupt staff, over valuation which lost us time during the valuable initial selling period, kept telling us we could only sell we reduced the price (we ended up increasing after obtaining planning and secured a higher selling price) even then they still ... Read Full Review

Acres at Sutton Coldfield recently sold my mother's house. Their service cannot be faulted. My mother had found an apartment that she desperately wanted. After a call to Acres, Louise the manager came out, took all necessary details, photos etc and had the house on the market within 24 hours, ... Read Full Review

From start to finish, Liz helped the sale of our house and purchase my new property and one for the Ex! Simply lovely lady! Lorraine then dealt with the contract and chasing of all parties involved in the considerable chain! Again lovely! Would highly recommend the agents will use them gladly if I ... Read Full Review

AVOID AT ALL COSTS. They will find a way to screw your offer up and will never pass it on to the vendors. Basically, they won't pass your offer on if you do not agree to have a convo with their horrible mortgage advisor. And if you have a convo as it's compulsary according to their ... Read Full Review

Acres are saying that according to Covid rules you can't view a property unless yours is sold, however you can if you are in rented property or a first time buyer, Hmm strange !! I wasn't aware that first time buyers and tennants were immune to Covid. So if your property is up for sale ... Read Full Review

They gave me an appointment to come and view a property and after taking the morning off work and travelling all the way from Coventry to Birmingham no one turned up. I called them up to which they told me the viewing had been cancelled without any prior warning. She then proceeded to blame me and ... Read Full Review

So pleased with the service I have received off Nigel and the team at acres four oaks. put my house up for sale, got a great price and a sale within 2 weeks. The office was very professional and dealt in my best interests, not the buyers, which makes a change from most agents I have found. Seen a ... Read Full Review

I don't normally write reviews, especially bad ones, but my experience as a potential buyer with the Acres was diabolical, so I feel I have the duty to warn those who might want to hand their porperies for Acres to sale. From the first point of contact: I rang 4 times over two weeks to book my ... Read Full Review

I wouldn't normally write a review but I feel that strongly about the experience. I've never known anything like it! Staff were rude, unprofessional and unhelpful. Tenants treated as second class citizens - seriously do not waste your time and money on them! Go to a properly run agency where ... Read Full Review

Excellent service - found tenants for my property quickly, comprehensive inventory, good communication regarding move in dates and referencing, and always pleasant and ... Read Full Review

I received excellent service from the Acres letting team whilst renting out my property, took all the stress out of ... Read Full Review

absoloute shocking level of service from this estate agent all nice when they are getting money of you but that soon changes. They are very rude and do not have private rented tenants interests at heart! i would never use this estate agent again and would advise most not to use it either! they are ... Read Full Review

PLEASE NOTE THAT ACRES FOUR OAKS HAVE 2 ENTRIES ON THIS WEBSITE - ONE FOR LETTINGS AND ONE FOR ESTATE AGENCY. THE ESTATE AGENCY ONE HAS MORE REVIEWS ON IT. Acres Lettings are the most appalling and unprofessional company I have ever had the misfortune to deal with in my life. I was a tenant of ... Read Full Review

If you want to have to chase basic things like your statement and rent every month then Acres are the ones for you. All work quoted for at the premises goes to the same firm and always comes back very expensive, fence job quoted at £ 400 plus eventually organised by myself for £ 150. And don't ... Read Full Review

After paying over £2100 admin fees, credit cheaks, deposit, 1st months rent and paperwork fee if we phoned to ask for things to be done in property ie damp she's say it was lifestyle damp after replacing 2 cots, 3 single beds and 2 double beds all brand new and ended up damp they finally got a ... Read Full Review

Their only interest is to let the property and get the commission. They did lie about maintenance work that they said the landlords would carry out but never did. They also put in the inventory a washing machine that wasn't there at the time. They always side the landlord regardless if right or ... Read Full Review

Acres Lettings charges extremely high fees for the poor quality of service they provide. They charge the highest fees in the area and you would expect first class service for that money. Just to mention a few examples: the inventory lacked detail and was "extremely" inaccurate, the ... Read Full Review