I rang YPP who own Cambridge House student apartments in Manchester to speak about the car park / pull area at the front of the building to discuss the amount of rubbish / trees / bushes / general state . Cheryl Humphry was very understanding & most helpful with my enquiry,She totally... Read Full Review

DO NOT RENT. NO MATTER HOW MUCH YOU LIKE THE PROPERTY - DO NOT RENT. THEY LEFT US WITHOUT HOT WATER AND HEATING FOR 2 WEEKS AT THE END OF FEBRUARY. PROMISED TO REDUCED OUR RENT BECAUSE OF THIS INCIDENT. THEY HAVE TAKEN NO ACTION IN THAT AND STOPPED EVEN REPLYING. IN YOUR CONTRACT THEY WOULD ASK YOU ... Read Full Review

Unlawfully kicked out of my home in the middle of the day. YPP do not follow the rules they can not be trusted. Lies not trustworthy. Illegally kicked me out did not follow any of the correct processes! YPP... Read Full Review

Absolutely awful do not use. Tried to take our deposit when they weren't entitled to it. Failed to fix multiple maintenance issues. Entered the property several times without any announcement. Turned up one day to change the electric meter price from 14p to 31.5p per unit! Failed to remove... Read Full Review

Do you want to rent with a scammer agent? Do you want to move into an uncleaned flat? Do you want to live with rats? Look no further, YPP is your FIRST choice! It took them almost a month to respond to the deposit refund. Finally, I have received a response, and they have decided to deduct over ... Read Full Review

BAD, YPP are the most toxic unprofessional company I have ever dealt with. Employees rude and confrontational. Moving out quickly and moving on with my... Read Full Review

I've been with them for 1.5 years and their lettings 'manager' (name starts with the letter C) was the worst I've ever had the displeasure/misfortune to deal with. She's got a lot of nerve patronising and arguing with an already-unhappy ex-tenant. Had the audacity to... Read Full Review

YPP are a total scam. 3 months after moving in I received a notice of rent increase. What the hell is that about!!! No transparency. They will try to up the rent price whenever they feel like... Read Full Review

Do not rent with them if you value your time and money. Believe the bad reviews, or end up paying for your own mistake like I did. And don't just read the Google ones as they can hide the bad (read: real) ones and jam the whole review section with the 'Scott's-so-great'... Read Full Review

Don't get fooled by all the fake 5-star reviews on Google. Scroll down and read the 1-star reviews and go to their Leeds City Centre reviews--those are the real ones. Scott and their maintenance team might be great, but it's only because they're not the ones being opportunistic,... Read Full Review

Do not rent with YPP if you are a working professional. They scam you into selling a young-professionals apartment with off street parking, but is the opposite. Multiple complaints have been made of the students around the black having parties (with no long term change made). It sticks like smoke... Read Full Review

Moved into a lovely apartment in Leeds city centre and can not fault the maintenance teams effort with helping me settle in. I work for the NHS and needed a need to be close to the hospital. Mark changed my mattress and painted my bedroom walls. He also came back the next day to see if I needed... Read Full Review

Do not rent a property from YPP! They do not charge a deposit, which is a red flag which I unfortunately ignored. The reason why they do not charge a deposit is because it means that they can charge you an excess of a month's rent for minor repairs while not having to take the deposit... Read Full Review

This is a review after staying at Fairbairn Residences for two tenancy year. My comments below begins about the YPP in general followed by three negative experiences I faced. First off, YPP is a passable letting agent but there is a lot of room for improvement. I can see they are rather young... Read Full Review

Would give a 0 if possible. Nice flats but extremely over priced. Staff don't care and are rude. Flat was disgusting when i moved in and now I've moved out are trying to charge me nearly £300 for cleaning. Countless issues with their maintainance team. Had a broke fridge which ... Read Full Review

Worst agency ever. Although the flats are nice and well-located, the service they provide is below ANY STANDARD. DO NOT RENT ANY FLAT WITH THIS AGENCY, I deeply regret having contracted with this... Read Full Review

The worst letting agency in Leeds. Although the properties are well located and in a nice building, the benefits stop there. Compared to other flats the rent rate is very expensive and is better to get a flat further out and pay up to 100 less a month or more. Bill's are not included and the... Read Full Review

Do NOT let with this company ! The worse customer service I have ever received, they're only quick at answering emails when they want money. Moreover I am still waiting for my DEPOSIT back as my contract ended more than 2 MONTHS AGO... Read Full Review

Disgustingly ran house, refused to fix anything, charged considerably more than advertised, desperate to hold onto deposit. Had no WiFi for the first months when we moved in. The washing machine has been broken for months with no sign off being fixed despite complaining many many times. House in... Read Full Review

Craig goes above and beyond anything I have asked from him. Been a tenant for 2 years now in lofthouse and he has sent people to fix anything I needed . Sadly I'm moving back to Canada now but would definitely recommend... Read Full Review