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The UK's Largest Customer Review Website for the Property Industry

3.9/5, 7 Reviews
71% Recommended
83% sales valuation accuracy
100% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 71% | £0 | £0 |
| Lettings | 100% | 71% | £400 | £1,600 |
Pinnacle Letting & Estate Agents
9 Station Street, Newport, Newport County
NP20 4AU
01633 223300







By : 'Dan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NP20
I urge you, if it's either rent through Pinnacle, or go without a home.. choose the latter. We were with Pinnacle as an agent for 3 years and we spent pretty much the entire time desperate to leave them. From the moment we picked up the keys to our very first rental, we knew that we... Read Full Review
By : 'F'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NP19
I had excellent customer service as a landlord with this team. Richard provided a professional appraisal of my property and passed on purchasing suggestions. Highly... Read Full Review

By : 'Lydia'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : NP10
My partner and I had never been Tennants before to we were a bit apprehensive but rachel made us feel comfortable right away. She is always attentive and quick to respond to any query. She made our experience with pinnacle lettings very smooth and stress free! Thank... Read Full Review
Fees were reasonable.

By : 'Nikola'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : NP44
The best agency in Wales . I'm so happy with ! Rachel you are the best ,thank you for all !... Read Full Review
Good
By : 'JoeA'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NP20
Shambles since day one. Genuinely don't know if I have the energy to list each issue caused to date...here's a few though: * Told upon inspection after an initial 6 month contract we may be able to go a periodic tenancy...landlord didn't want that (fair enough) but was then pretty much accused of ... Read Full Review
I have no idea what the fees are for. I don't ever recall having a phone call from Pinnacle, it's always me chasing them.

By : 'Alicia'
Services : Letting( As a Tenant )
Rent PCM : £560
Would you recommend ? : Yes
Postcode : NP10
Lovely and friendly i cant wait to use pinnacle as an estate agent. There office is proffesional and clean. Lovely helpful... Read Full Review

By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : NP44
Agent was on time she walked me through the flat and told me all the information I needed to know and answered all of my questions I asked... Read Full Review
The agent fee was a little expensive I did shop around and I did see some for cheaper but went with this one because of where the flat is.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
If you have been in contact with one member of staff in particular then please contact them directly. If the problem needs escalated then please email: enquiries@pinnacle-group.com
Last updated at 4/8/2015, 6:57:23 AM by allAgents