Kayleigh Ashford was very kind and helpful. She replied to my request almost immediately and provided all the information I... Read Full Review

Kayleigh was very efficient as usual with both good phone and email communication, reference a prospective tenant for 29 Francis... Read Full Review

Very good all round and hold the tenants view highly which is what keeps the tenants happy and in my property. Win... Read Full Review

Excellent service from Kayleigh - punctual, informative and helpful. I managed to find a suitable property within minutes, and was kindly given a lift to all property... Read Full Review

Excellent, everytime I go into the branch I am always met with a warm and friendly attitude from Kayleigh. Nothing is a problem to... Read Full Review

Very efficient and friendly staff. I have been letting with Pinnacle for 5 years and have no complaints. Would highly recommend to other... Read Full Review

Kayleigh has been extremely helpful in advising me about applying for an HMO license and Ceiron too, came and viewed my property at short notice with a view to give further advice. Very supportive... Read Full Review

Kayeigh is very quick to respond and sort out problems; she is polite and effective and gets the job done. The company regularly inspect the property and make repairs quickly. The rents are cheap and competitive for students, less than half the price of university rooms. Good... Read Full Review

The people that work there are very polite. Anytime you pop up to the office someone is there to... Read Full Review

The whole conversation about accommodation was ok. Every steps were explained. I was satisfied with everything. The agent had excellent... Read Full Review

Extremely helpful and quick responding. Very patient, I was very late for a viewing and Kayleigh waited Can't fault anything been so... Read Full Review

A very thorough and timely ongoing service at my rental property, acting in the best interests of my tenants and myself as the landlord. Great communication and on the ball with any admin... Read Full Review

Kayleigh has been an excellent all-rounder. Always helpful and friendly, and always responds to emails, texts and sorts out problems quickly. They have filled all my rooms within a short time after being badly let down by another Letting Agent, and Kayleigh has made the whole process very easy... Read Full Review

I had some post that was delivered to my old address by mistake. Ceiron allowed back into the property under supervision to look for my post. I was unable to find it, but ceiron has contacted me saying if it turns up he will contact me. He has been very... Read Full Review

A monkey could run a letting agents better than these utterly useless people. Give these guys a go if you enjoy having your time wasted, emails always replied to late, getting charged for house cleaning when the property was already dirty and there had already been an agreement for them to... Read Full Review

Absolute disgrace. Pinnacle have not once helped us with any of our problems. In fact they often get involved in things between you and the landlord that they need not. They prey on students who are vulnerable and it is unacceptable, steer well... Read Full Review