The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.8/5, 10 Reviews
20% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 33% | £75,000 | £195,000 |
| Lettings | 0% | 0% | £420 | £600 |
Frank Innes
48 Granby Street, Leicester, Leicestershire
LE1 1DH
0116 202 9933

By : 'Nigel'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : LE5
Adrian and all the staff atFrank Inness .Very professional,polite,courteous a pleasure to do business with.Smooth transaction from valuation. to exchange of contracts.Well... Read Full Review


By : 'Maria'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LE4
We have to say how helpful and understanding Chloe and Gemma were through out our purchase. It was really hard at time and it took forever but they were amazing at understanding and stuck with us all the way through. Amazing girls and made us feel very welcomed from start to finish. I would... Read Full Review
N/A
By : 'Jo'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : LE2
I went to view a property with Frank innes last week. After viewingnit and fallingjn love with the property I was told by the agent that I didn't fall jntobtheir affordability range. I earn 14,000 per annum and the house is 600pm. How i can't afford that when I'm already paying more... Read Full Review
Beyond abhorrent fees
By : 'Elizabeth'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LE1
My boyfriend and I enquiried about renting a property within an apartment complex, and booked on the Thursday for a viewing on the Saturday. As this was our first home together, we were very excited about looking at the property. We were told by the Agent that this was a popular area and may be... Read Full Review
By : 'sheika'
Services : Property Management
Sold price : £96500
Would you recommend ? : No
Postcode : LE51
PLEASE NEVER USE THIS AGENT they trade as frank innes to sell properties And they manage properties mainly flats as HLM management company. Sadly I have had to deal with both. I used to own a flat in Leicester Hamilton They would not carry out the repairs cleaning and window cleaning but they would ... Read Full Review
Very bad

By : 'Meeow'
Services : Sales( As a Vendor )
Sold price : £75000
Rent PCM : £420
Would you recommend ? : No
Postcode : LE3
These people are responsible for liaising with buyers and other estate agents and solicitors. The never reply to email and one staff member deliberately calls on my mobile when he has been asked to call at a different time. The staff member then engaged in a legnthy email battle with me over an... Read Full Review


By : 'J'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LE8
Was meant to be renting a property from them. Once I'd viewed the property I called & paid a £180 holding deposit straight away, this was to supposedly remove the propert from the market so I could begin my application. Started the application process & my garantour did as well (paying... Read Full Review
Going out of business

By : 'Kelly'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE2
Where do I start? Lauren 'forgot to mention' an additional £120 administration fee until the day we picked our keys up- embarrassing to say the least. No inventory received as it had not been typed up yet (this was because this was inspected the previous day before the previous tenant even moved ... Read Full Review
By : 'Raz'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LE5
[[EDIT ORIGINAL START]] I had an awful experience whilst dealing with frank innes. I was ripped if, conned and lied to, I would recommend no one to use them!! I got in touch with Leicester's frank innes regarding a potential property to rent. Dealt with a lady named Lauren! She convinced me to... Read Full Review
A refund would have been ideal! Even an apology a sincere one with customer care would have made me feel slightly better about Lauren\'s scam! But no, didnt even get a sorry.
By : 'Esther'
Services : Sales( As a Vendor )
Would you recommend ? : No
My ex-partner told Frank innes he was the sole owner of the property. I phoned them and told them i part owned the property. Some person called Mary was rude, unhelpful, and unprofessional. . Since then they still don't give me back any feedback regarding viewings etc. I have to keep ringing in... Read Full Review
Give more feedback on viewings and offers. You should'nt have to keep ringing the agent to find out what happening.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.