The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
2.5/5, 233 Reviews
100% Recommended
76% sales valuation accuracy
59% letting valuation accuracy
59% sales fee satisfaction
59% letting fee satisfaction
Frank Innes
3 Carters Square, Uttoxeter, Staffordshire
ST14 7FN
01889 260 019
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
13 | 21 | 21 | 65 | 33 | 7 | 19 | 7 | 2 | 45 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 76% | 59% | £28,000 | £11,795,000 |
Lettings | 59% | 59% | £350 | £1,275 |
jemma
By : 'Terry'
Branch : Chesterfield, 10 Glumangate
Services : Sales( As a Vendor )
Would you recommend ? : No
A very efficient service from Mollie Rowden in placing our property on the market so quickly. Extremely happy with the service Mollie has provided us with so ... Read Full Review
Kirsty
Zoe
By : 'Sean'
Branch : Mansfield, 4 Market Street
Services : Letting( As a Owner )
Rent PCM : £695
Would you recommend ? : No
Postcode : NG18
Absolutely totally hopeless. Avoid at all costs. Totally clueless. Never ... Read Full Review
another
By : 'Mrs'
Branch : Derby, 22 St. James Street
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : DERB
my review with my experience, frank Innes, was over powering, didnt let me think .came see my flat, next they had viewing, in less than 2 days this girl had moved in ,before i has time to think, she had moved, they just say your happy with that, art you, this my thoughts on this agency mrs ... Read Full Review
Emily
By : 'Jack'
Branch : Loughborough, 7 Swan Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE7
We have rented with Frank innes for 14 months, we have dealt with a few different agents, Emily and Sandra, I've never gone out of my way to write a bad review but I've never been treated so poorly in all my years of renting. Always were rude, terrible attitude on the phones, the ... Read Full Review
By : 'Stephen'
Branch : Derby, 22 St. James Street
Services : Sales( As a Buyer )
Sold price : £215000
Would you recommend ? : Yes
Postcode : DE22
I've just bought my first house, and had a very smooth and efficient buying experience using Frank Innes. I would definitely recommend them. There were a few problems along the way to do with the house, but Charlie and Luke in the Derby office were always able to smooth things out. The whole ... Read Full Review
By : 'Incognito'
Branch : Loughborough, 7 Swan Street
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : No
Postcode : LE11
I've had an extremely disappointing experience with this agency. The lack of professionalism and assistance is truly appalling. The tenants caused significant damage to my property, which I only discovered after years of their tenancy. I had to resort to ordering a skip to deal with the mess. ... Read Full Review
Amy
By : 'Cristina'
Branch : Burton-on-trent, 184 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE14
I want to share my experience with Acenty. Very friendly and helpful people. Quickly answered and devoted. I really appreciate their kindness and ... Read Full Review
Emily
By : 'Vivienne'
Branch : Loughborough, 7 Swan Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE12
Spoken to Emily twice now, got to be the most rude and unprofessional person I have ever dealt with,very abrupt and put the phone down on me, it’s not like you are getting paid to do a job( oh wait you are) try doing it and using manners, silly little ... Read Full Review
Lydia
Olivia
By : 'Simon'
Branch : Derby, 22 St. James Street
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : No
Postcode : DE22
So at first they were fine although I did have to chase them for inspection reports & they aren't great at answering the phone but then things got worse.. They failed to turn up to an inspection, didn't inform the tenants or myself as the landlord.. so 6 weeks later when I ... Read Full Review
rylie
By : 'Isabel'
Branch : Mapperley, 968 Woodborough Road
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : NG5
Your location Frank Innes Sales and Letting Agents Mapperley 968 Woodborough Rd, Mapperley, Nottingham NG3 5QS Estate agent Isabel Mcelroy 21 points an hour ago Rylie kenmuir of Mapperly Frank Innes Has Been Absolutely Fantastic! Rylie has been attentive ... Read Full Review
Riley
By : 'Isabel'
Branch : Mapperley, 968 Woodborough Road
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : NG5
Riley At Frank Innes Mapperly Has Been Extremely Helpful From Start To Finish! She Has Made Me Feel At Ease And Guided Me Threw Each Step Which Has Gone Very Smooth. Riley Has A Great Work Ethic And Makes Sure She Is Very Thorough When Taking Me Threw Each Step And Shows Great Enthusiasm In Her ... Read Full Review
By : 'Susan'
Branch : Coalville, 13 Belvoir Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE67
I’ve recently moved into a rental property through Frank Innes. As it’s a new experience for me the letting agents helped me step by step and were extremely helpful. All completed in a week, definitely ... Read Full Review
By : 'Roy'
Branch : West Bridgford, 10 Central Avenue
Services : Sales( As a Vendor )
Sold price : £435000
Would you recommend ? : Yes
Postcode : NG2
I heartily recommend Frank Innes West Bridgford. They have just given me the best experience ever of selling a house, and I've had a few in my time. They judged the asking price perfectly, got marketing going very quickly and efficiently, found a rock-solid buyer, negotiated the best ... Read Full Review
Loren
Michelle
By : 'Rameeza'
Branch : Mansfield, 4 Market Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG18
I had extremely good experience with Frank innes, I got my home with in one week, the staff is really helpful especially Loren and Michelle, always received my calls and provided me all information. I would highly recommend to contact them for your future ... Read Full Review
Jessica
By : 'Marcin'
Branch : Mapperley, 968 Woodborough Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG3
each reported problem with an apartment means waiting several months. they allow you to live in the mold with the ... Read Full Review
Morgan
By : 'M'
Branch : West Bridgford, 10 Central Avenue
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG2
Our sale was managed by Morgan who is a personable and professional member of the team. She was proficient and responsive, communicating effectively with all parties and navigated through a last minute hitch, not of our making, to bring the sale to a successful ... Read Full Review
Adrian
By : 'Bungalow'
Branch : Leicester, 5 Halford Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LE3
Frank Innes are a familiar name, and have a good reputation. That reputation was borne out when they sold my late mothers house. They were attentive, professional helpful and friendly throughout. I am pleased with their performance and also with my choice of them to be a my Estate Agent. Happy to ... Read Full Review
By : 'H'
Branch : Loughborough, 7 Swan Street
Services : Letting( As a Tenant )
Rent PCM : £635
Would you recommend ? : No
Postcode : LE11
Terrible agency. Rude. Ignorant. Don’t bother if you can avoid it!! Increase rent despite us saying we cannot afford it! Told us to ‘get a council house’ ... Read Full Review
Dawn
By : 'Sarah'
Branch : Burton-on-trent, 184 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE15
Very helpful, friendly and approachable Excellent customer service highly recommend Dawn was especially helpful with the details in purchasing our property Thank you very much ... Read Full Review
By : 'Shania'
Branch : Burton-on-trent, 184 High Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : DE14
Great experience, very reliable, would recommend to others. Always happy to help and very easy to talk too. Absolutely ... Read Full Review